2.0
Terrible experience with the location. I've filled formal complaints Avis, Michigan AG and FTC. I was forced to wait hours, lied to, threatened, put into dirty vehicles that weren't the vehicle class I pre paid for.Reviewed May 15 2026
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10.0
They were great. Courteous, friendly, and efficient. I had an email query regarding the bill and they responded back right away. The only very slight issue is the longer-than-it-used-to-be walk back from the rental car lot, but that change is probably not their fault and probably applies to all the companies at the airport. Overall, based on this experience, I'd definitely rent from them again.Reviewed May 14 2026
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8.0
Cost was great but the car was too small my husband 6’ and after he bumped his head getting in the first time he had to make sure to duck when entering the vehicleReviewed May 14 2026
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2.0
If you guys took Visa Debit. Wasn't able to rent a car.Reviewed May 13 2026
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10.0
We had a bigger car than requested however it suited us so I'm grateful for that. Car was fairly clean, bit of mud on the door rims but this was minor. Lady on the desk at pickup was very busy but it wasn't too long a wait and she was very efficient. Overall it was a good experience.Reviewed May 13 2026
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2.0
I arrived at Avis at 12:45pm and the counter was closed and no one was there. The sign said they should have been open until 1pm. I was unable to pick up my reservation. I instead had to book a same-day rental at a location 45 minutes north.Reviewed May 12 2026
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8.0
The first vehicle left front tire was low. I added air & it was low the next day. Had a slow leak. Tire pressures shiould have been checked before released for rent.Reviewed May 12 2026
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6.0
I had a mixed experience with this company. The in-person service at the counter was great — the staff were friendly and helpful. However, the online customer service was terrible. It was practically impossible to speak with a real person or get proper support when needed. The final price also ended up being much higher than expected. After adding premium insurance and extra fees, the cost almost doubled. Be aware that everything seems to come with additional charges, so the price shown here is not the real final price. To make things worse, my credit card was charged again after the rental period had already ended, even though the car was returned in the exact same condition as when we picked it up.Reviewed May 12 2026
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2.0
Should of been told there was no drop off spot in bathurst. I was told it would cost 120 dollars but ended up costing me over 400 dollarsReviewed May 12 2026
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10.0
Good condition, good priceReviewed May 11 2026
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2.0
They gave me the wrong car and forced me to pay for an upgrade when I should've had a gas car from the beginning, not an electric car. They also had me sign the wrong rental contract designed for another person!Reviewed May 11 2026
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8.0
They seem to be struggling with having cars ready for reservations. I think my agent tried to give me at least two or three cars and by the time they got to finalize it the car had be taken by someone else. I finally got a small Ford truck which did what I needed to get from point A to point B.Reviewed May 11 2026
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