Reviews for Avis in Manila
- All reviews 100%
May 27 2017
Cons: Rental office workers: They should approach people coming in..they just talking to each other and watching customers .they need a lot more of costumer service training.
Apr 16 2017
Inconvenient and slow service and given an old car
Pros: Staff was very polite
Cons: Claimed that location was "in terminal" but had to be shuttled to off airport location. I arrived at avis booth on time as reservation and there was no body at the booth. Waited awhile just to be shuttled to another location. No big deal. At the location it felt like the staff was not ready to hire me a car, told the car was not ready. Took an hour and a half for the car to come. Car came and they told me they are changing my car again due to undisclosed reason. Finally gave me a pretty old toyota vios with lots of scuffs and scratches so that took a long time to mark on the damage report sheet. No big deal. Its just the two lus hours i wasted just to get on the road that ruined the experience.
Mar 2 2017
Pros: The Avis agent was very helpful in acquiring other available vehicles outside the Airport Terminal for us to rent.
Cons: Although my reservation was not on the list...
Jan 7 2017
Worst car of 3 rented.
Pros: Wipers smeared making it hard to see through an existing glare on front window. Read and side windows had added tinting making it hard to see traffic in daylight, hard at night, impossible it the traffic had less than great lights which is common here in the Philippines.