2.0
The promised vehicle didn't exist and never had. The price was wrong, actual cost was significantly higher. The insurance was 3rd party, but not obviously so, and would likely have been a pain to collect on had it been needed. I will never again use KAYAK for car rental.Reviewed Oct 10 2022
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10.0
Great service in Sitka!Reviewed Jul 11 2021
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6.0
Pros:Staff was great. Hours were a bit limited but that worked out fine.Cons:Vehicle was old and didn't drive great. This was a 2017 vehicle with nearly 30k miles on it. For $130/day, it was a pretty ridiculous price.Reviewed Jun 8 2021
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8.0
Cons:Rates were a little high, but the vehicle and agent were fantasticReviewed Aug 21 2020
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8.4
Pros:Pick up is 20 yards away. Overall, good.Cons:Everything in Alaska is expensive, including this rental. I found other places I will use next time.Reviewed Aug 16 2019
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10.0
Super friendly, super nice people!Pros:They were very, very nice!Reviewed Jun 28 2018
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10.0
Great customer servicePros:Airport agent was awesome and even called to see if everything was ok.Reviewed Jun 24 2018
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8.8
Pros:The employee that gave us the car, Mike, was fantastic! He answered all our questions, took time to help us out, completely went the extra mile. He is an asset to your company.Cons:It was a little pricey.Reviewed Aug 29 2017
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9.6
friendly people- nice carPros:Easy to work with, cars were niceReviewed Oct 27 2016
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