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8.0
Initial Chrysler Pacifica minivan was Not AWD for our Btother ski trip to WA, ID and BC Canada. Returned to Spokane airport rental to exchange for a Jeep Grand Cherokee.Reviewed Mar 9 2023
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10.0
Quick and efficient person at desk, easiest drop off set up ever. Car was clean, staff friendly. PerfectionReviewed Oct 31 2021
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1.9
The staff was good, but the condition of the vehicle was very poor. It was "filthy"!Reviewed Sep 21 2021
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3.9
The wait at the Spokane airport was ridiculous, almost 45 minutes. I had completed EVERYTHING on line, but it seems no one else had. When it came my turn, the Avis employee spent about 10 minutes typing on the computer. For what? Who knows. As I said, I completed everything on line, including choice of insurance options. Clearly, Avis has a problem.Reviewed Jul 22 2021
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8.4
Cons:You should pick up your phones. I could never talk to a live person for my problems with drop off. Annoying.Reviewed Aug 22 2020
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7.2
Pros:Staff was very helpful and friendly at the airport.Reviewed Jun 3 2020
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2.0
Cons:They could’ve had a card there after I called and reserved it and had a confirmation number and shut up at the desk and there was no carReviewed Dec 13 2019
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2.0
Cons:Had Impala or similar listed on website at booking, no impala nor anything similar offered had to pay for upgrade to suit out original needs, scammed.Reviewed May 15 2019
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6.0
Cons:They charged me double to drop off on one way rental, then when rental was changed back to drop off where I picked up, I had to pay another 102.00 penalty. 1 day rental total for a VW Passat cost me 225.00!!Reviewed Mar 30 2018
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2.0
Not efficientPros:The car was niceCons:We were scheduled to take the car back to a place in Spokane instead of the airport and got there and had no way to the airport- so ended up taking it to the airport and could have had to pay drop off charges but Avis was nice and didn't make us pay extraReviewed Sep 17 2017
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9.2
Cons:Too much money for a one way.Reviewed Apr 8 2016
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