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The pool and spa facilities! Dinning room service was slow, and the buffet table looked old, only one hour into dinner.
beautiful surroundings, very nice pool and spa facilities, friendly atmosphere, warm, helpful staff
facilities, surrounding, food staff using the spa with guests, wine advice
friendly atmosphere,quiet area.
very nice location in a nice area, very good breakfast and diner, nice hotel in general. Ideal for a relaxing weekend
the area is wonderful, the spa resort is verry good, the food is great, the view is fantastic
very nice facility and very quit
wonderful view All information is German language.
The entire hotel was kept very clean and neat. The room was quite spacious and had magnificent view of mountains. Various saunas and Jacuzzi relaxed us completely after coming back from trekking. Dinner was well done and good portioned for us, Japanese, but probably not enough for those who expect standard German volume. It would have been helpful, if we got an English guidance about hotel facilities and offers. Nearly everything was in German.
View and Swimming pool.
Everything was just wonderful. The weather was optimal and scenery from our rooms breathtaking. We loved the place. So peaceful. People were very friendly. Breakfast till 11 is very good; you can sleep late if you want. Saunas were something we have never seen before :). And we are from Finland! (the land of saunas)
Fully equipped the kitchen corner in the room; new and relaxful Spa area; good and large choice at breakfast with perfect view at the lake and the mountains it was not possible the take a normal dinner a la carte - only a buffet
great location above the lake, pleasant staff, nice country-style room with kitchenette, excellent sauna, good starting point for trips and hikes
I cannot praise this establishment too highly. I found everything about it excellent. The staff were exceptionally polite and helpful. I wish I been staying for longer than just overnight. If I have the opportunity I would go back for longer
It was totally relaxing. Everything was convenient.
very clean , very friendly - good value
As we are in the hotel business ourselves so we have high expectations, and the Mondi Holiday Hotel Grundlsee exceeded those! Excellent Food, excellent location, excellent service, excellent Staff, Excellent Spa area, Wonderfull views, Family friendly, great value for money, & clean and tidy accommodation. We will certainly be visiting this hotel again soon! No Complaints whatsoever!
The place and the comfort. Breakfast starting at only 8.00 am was a bit too late for us.
Beautiful setting, convenient location. We used it for only one night on our road trip but would love to spend more time there either in Winter or Summer. Nothing
very kind personnel; wonderful location upon the Mondsee; good food and comfortable rooms
All the staff was very nice and careful. It's little bit hard to access to village in night time.
The staff were helpful and welcoming. Breakfast was great. Room was comfortable. No computer for guests who didn't bring their laptops to check emails.
The hotel is not far from train station and the rooms is spacious and as described. It is comfortable and with excellent view. A good place to stay.
First of all, its location cannot be better. From my room, I can see Hallstatts see and it was so beautiful itself. It was exactly what I wanted. All staff was so kind and friendly. They gave some local knowledge and it was helpful. The room was clean and the bed was very comfortable. I can sleep very well. Breakfast was nice especially bread was fresh and delicious. I will definitely go back Hotel Haus Am See.
It is located in a nice area with very nice view... it is close to Halstat... It has a nice lake view ... my room did not have a balcony , only a very small window
The location just in front of the lake
The view is very beautiful but it was rainy heavily on the day we lived. There are only two plastic glasses for gargling and no cup or glassess for drinking water.
The lakeside situation and views. A suitable accommodation for a short stay.
lake view from room; location not far from Hallstatt by way of ferry after short 15 min walk or by foot/car; buffet breakfast. spiders along bathroom window; hardly anyroom to sit on the toilet so we used the one's downstairs a few times; strange shower enclosure so the water escaped and a lot ended up on the bathroom floor instead of shower floor
Excellent location with very good view to the lake, it was amazing looking out of the window and see the mountains and the lake every morning, nice swimming pool area (water very cold) and terrace The breakfast could offer some varity during the week, some fruits; more information from the hotel staff would be nice to get re the programs, opportunities in the area
Locate by the lake but a little bit far from the dontown
This hotel is perfect for the money. It is close to everything from the mountains to the lake to the beautiful city of Hallstatt.
it was okay.. staff was friendly even speak english well.. but it;s fine location is not bad it;s so peacefull and beutifull it's okay
Abundant breakfast. The reception openig on its fixed schedule reduces your time flexibilty upon check-in. The same thing applies to the hot water in your bathroom.
staff is helpful. But room is small without refrigerator. Breakfast is ok.
good nature and hotel service
Good afternoon, I would like to give you some feedback about my stay with you last week. The attention that I was given was very gentle and correct. Breakfast was complete and the room was nice and clean. I will recommend to other people to come and visit you, without a doubt. Thank you for everything.
There was no soap or shampoo in bath room (because of cheap price?). But receptionist kindly gave us a small new soap in free of charge.
Hospitality, good food,appropriate starting point towards towns Bad Aussee, Halstat, Obertraun, beautiful and tidy surroundings, nice room, peaceful environment. Non
Location to sightseeing was good. Food was good and the service at the family run Gasthof was excellent.
Everything was perfact... Nothing...
We were only here for 1 night but our stay was fantastic. Mark was friendly & helpful, the rooms were fantastic, the service great and the breakfast plentiful & delicious. We would definately stay here again.
equipped kitchen, internet connection, close to attractions in Hallstatt region, close to the lake, nice view from balcony
Everything, the location is wonderfulf, the facilities are ok, the staff is great
The owner of the hotel, an English couple, was very helpful and courteous. If you are not in hurry, this is an excellant place to explore and enjoy not only Hallstatt but also other nearby towns. We enjoyed riding the bicycles provided by the apartment along the beautiful lake shore roads. On the first night of arrival, we had a bit of difficulty to contact the owner for checking in because we did not have a cell phone, and the owner's residence is in another part of the village. But this check-in procedure, as we found out from other apartments we stayed during our travel this year, seems normal. We will carry a cell phone next time.
Excellent location, very obliging and welcoming owner/managers (but surprising to find they were English), relaxed atmosphere Hotel is a little 'tired' and in need of re-investment and maintenance
get off the train at Obertraun!!! not Hallstatt.
Very nice treatment by the owner couple, good service and adwice about what too experience in the area,
staff, cleaniness, location, everything. no
They were very accommodating and helpful with the added bonus that they spoke English.
Even on sunday we had fresh bread for breakfast. Beds were very comfortable. Room was nice, spacious and clean. Close to the lift to the Kripenstein ski resort. Walking distance to center of Obertraun. Nice view from the room balcony.
Nice size of rooms and balcony, very clean, helpful and friendly staff, ability to buy drinks and make a cup of tea/coffee throughout the day in the breakfast room.
The hotel was run by a family who were very friendly and helpful throughout our stay. The hotel was beautiful with views looking out over the mountains. Th village the hotel was set in was very cosy and everybody was always happy to help. We absolutely loved our stay at Hotel Raus we just wished that we had stayed for a full week instead of three days.
Haus Rye was a highlight of our trip - Wonderful hosts, and a great house in a magnificent quiet setting. Loved sitting on the deck outside our suite to take in the mountain view and sip on an Austrian beer after each day.
quiteness staff attitude
Stunning scenery. Lovely, helpful hosts. Very nice room. A very pleasant stay indeed.
Very friendly and helpful owner, good breakfest (not much various but tasty), good location, great views, big and comfortable room and bathroom. Towels were changed after two days, although we didn't ask for :) It was cold outside and the heating was off.
quiet location, friendly staff
Very helpful staff.
Very helpful personal service. Spacious room. Close to the village center. If you are +190cm the beds are short. Situated close to the main road of the village i.e. some traffic noise.
Very nice and clean room in a lovely place.
Good location, excellent view, friendly and helpful staff, good breakfast, warm comfortable room while it was cold outside, beautifully arranged and designed public area, complimentary tea&coffee No bad point
Room is very clean and comfortable, staffs are very helpful Obertraun is a very small town if you travel by train or bus, check timetable beforehand
nice staff speaking very good English, willing to help always. Nice location, very near to Hallstatt (driving 5 minutes). Rooms clean. Toilet a little bit small
Staff friendly close to market and tourist information Above a noisy bar, difficult to find the place and far from main attractions. You must have a car to go to obertraun, public transportation not adequate.
One of the best hotels ive stayed at in Europe, and ive travelled quite extensively. The couple that run it were extremely nice and were always there to help. The room was very spacious and the beds very comfortable. Breakfast in the morning was fantastic with everything you need. Across the road is the supermarket, 500m down the road is a great pizza/pasta place, and the ferry to hallstatt is a 20minute walk away. If i ever come back to the region i wouldnt hesitate to come back to this hotel.