The staff was very accommodating and helpful. The facilities were good. But the beds were a little small. The description indicated a queen size but it was small for a queen.
3 stars
Banff Rocky Mountain Resort
Photos of Banff Rocky Mountain Resort
Overview
Featuring an indoor pool, a Jacuzzi and a sauna, Banff Rocky Mountain Resort offers well-appointed rooms close to The Banff Centre. It also provides a free shuttle service, free Wi-Fi and outdoor tennis courts.
This 3-star hotel offers a beauty centre, a kids club and squash courts. Staff are available 24 hours a day and can book tours and tickets.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a refrigerator, a microwave and a dishwasher. They all feature movies-on-demand, tea and coffee making facilities and a mini bar.
Surrounded by the natural beauty of Canadian Rocky Mountain Parks World Heritage Site, Banff Rocky Mountain Resort Banff provides a range of outdoor activities, including canoeing. Mt Norquay and Banff Park Museum are a 10-minute drive away.
Latest deals for Banff Rocky Mountain Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Banff Rocky Mountain Resort
- Adults only
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Kitchen
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Oven
- Dishes
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Soap and Shampoo Provided
- Central heating
- Body soap
Things to do
- Bicycle rental
- Game room
- Golf
- Canoeing
- Cycling
- Skiing
- Table tennis
- Pool table
- Basketball court
- Hiking
- Games for adults
- Ice skating
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Private entrance
- Increased accessibility
- Adults only
- Allergy-free room
General
- Family rooms
- Living room
- Hardwood or parquet floors
- Ski storage
- Storage available
- Fireplace
- Seating area
- Telephone
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Health and safety
- Daily housekeeping
- Deadbolt locks
- Housekeeping
- Carbon monoxide detector
- Emergency contact numbers
- Safe
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Laundry service
- Clothes dryer
- Iron and ironing board
- Washing machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Fitness
- Fitness center
- Tennis
- Squash
- Fitness room
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids' outdoor play equipment
- Playground
Parking and transportation
- Free parking
Bedroom
- Sofa bed
Reviews of Banff Rocky Mountain Resort
7.7
Good
2627 verified ratings
Wonderful
906
Very good
539
Good
508
Okay
236
Fair
196
Mediocre
107
Poor
135
Summary of reviews
Guests say
Guests enjoyed the location and spacious accommodations, but many expressed dissatisfaction with cleanliness and noise issues. The outdated facilities and plumbing problems were also common complaints, leading some to consider alternative options for future stays.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
1778 reviews
6.8 out of 10
73 reviews
7.6 out of 10
23 reviews
7.4 out of 10
10 reviews
All reviews
Definitely in need of a refresh ; furniture pretty beat up, closet bifold door off it hinges with parts missing. The kitchen is equipped with necessities and everything works there. Not my first choice.
Pros (+) N/A
Cons (-) Everything was fine. This is a long-standing older hotel with good facilities in non-Covid times. It may be due for an upgrade but the very reasonable price reflects that.
Pros (+) The room, facility, staff, I guess everything was great. The kitchen accessories was fully equipped more than you need, that was impressive! Even a dishwasher was included! Honestly nothing bad pr negative at all.
Cons (-) The parking area, maybe less parking between the rooms, instead more green area, so it gives you a more cosy resort feeling and better views. And it seems they were short on staff, when we asked for stuff they were a little late.
Pros (+) The 2 bedroom condo was excellent for a group of friends we had the option of cooking in the unit and also enjoyed the fireplace and patio.
Cons (-) The location is slightly away from downtown but still excellent.
Pros (+) I have been stAying at ROcky mountain resort for past 4 years every year we go to Banff .
Cons (-) This year the experience was awful . The room was not cleaned properly especially the bathroom the toilet had blood marks down below which were not wiped properly , sink was blocked the shower made a horrible sound made it annoying to shower and I m sure to other in the room. I think I will look at other options next time for my stay .
Pros (+) Close to the Trans Canada highway, swimming pool, tennis courts
Cons (-) Powerful urine smell in the bathroom which didn't go away even after informing the staff
Pros (+) Nice facilities, clean, good swimming pool and hot tub
Cons (-) Pull-out bed was very uncomfortable, small room
Pros (+) Style of rooms with kitchen/living area, location close to downtown
Cons (-) Only complaint was that squash was not free. Was a little deceptive since they tout it as a benefit
Pros (+) This place is ideal for groups and families. It has lots of facilities and amenities right on location and has a free shuttle service to and from the townsite.
Cons (-) The rooms are a little dated and restaurant is very limited.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What outdoor activities are available at Banff Rocky Mountain Resort?
Banff Rocky Mountain Resort offers a range of outdoor activities, including canoeing, cycling, skiing, and hiking. Additionally, the property provides access to walking trails and is pet-friendly.
What are the common concerns about the cleanliness of the resort?
Some guests have expressed concerns about cleanliness, including issues with dirty hot tubs, crowded pools, and rooms not being adequately cleaned. Additionally, there have been comments about the need for renovations and cleanliness of specific amenities like the shower curtains and bed sheets.
Are the beds comfortable at Banff Rocky Mountain Resort?
Guests have mentioned that the beds at Banff Rocky Mountain Resort are well-kept and comfortable, providing a cozy and relaxing stay.
What practical amenities are available in the rooms at Banff Rocky Mountain Resort?
The rooms at Banff Rocky Mountain Resort are equipped with practical amenities such as a kitchenette with a refrigerator, microwave, and dishwasher. Additionally, guests have access to a fireplace, providing a cozy atmosphere.
When is the best time to visit Banff Rocky Mountain Resort?
The high season at Banff Rocky Mountain Resort is in July, offering a picturesque setting and easy access to downtown Banff. However, it's important to note that the low season is in November.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Two-Bedroom Option
Several guests appreciated the spaciousness and convenience of the two-bedroom option, especially for families or larger groups.
Check Room Amenities
Some guests mentioned that the kitchen amenities were not fully stocked, so it might be helpful to inquire about the available kitchenware and utensils before arrival.
Be Mindful of Seasonal Considerations
November is considered the low season, so if you prefer a quieter time with potentially lower rates, this might be a suitable period to visit.
Pet-Friendly Accommodation
If traveling with pets, this hotel is pet-friendly, as mentioned by several guests who appreciated this feature.
Outdoor Hot Tub Enjoyment
Guests recommended the outdoor hot tub, but some noted that it could get crowded, particularly with unsupervised children, so it might be best to plan visits during quieter times.
Accessibility Considerations
Some guests mentioned challenges with icy pathways and steep stairs, so if accessibility is a concern, it's advisable to inquire about the specific location of the accommodation within the resort.
Verify Room Cleanliness
While many guests found the rooms clean and tidy, some mentioned cleanliness issues, so it might be helpful to request a room inspection upon arrival.
Check for Room Renovations
Several guests suggested that the rooms could benefit from renovations, so if modern accommodations are a priority, it's advisable to inquire about the most recently updated rooms.
Outdoor Activities and Wildlife
Guests enjoyed the location for its access to walking trails and wildlife sightings, making it a suitable choice for nature enthusiasts.
Consider Transportation
As the hotel is about a 25-minute walk from downtown Banff, it might be beneficial to plan for transportation, especially during winter or for those with mobility concerns.
Location
1029 Banff Avenue, Banff, AB T1L 1A2
What's nearby
- Banff Avenue1.1 mi
- Stoney Squaw Mountain1.8 mi
- Tunnel Mountain1.8 mi
- Banff Springs Golf Club1.9 mi
- Canadian Ski Museum West2.1 mi
- Canadian Mountain Holidays2.2 mi
- Canada House Gallery2.2 mi
- The Banff Centre2.3 mi
- Whyte Museum of the Canadian Rockies2.3 mi
- Banff Park Museum2.4 mi
- Tunnel Mountain Drive2.5 mi
- Bow Falls2.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Banff Rocky Mountain Resort
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $376 |
Average price (weekend night) | $355 |
When to book a room at Banff Rocky Mountain Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Banff Rocky Mountain Resort
FAQs when booking at Banff Rocky Mountain Resort
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in BanffMost recommended
See most recommended stays in BanffGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 2.2 mi |
Everything you need to know for your stay in Banff
Complete your trip
Popular destinations