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Standard | $64/day |
3 locations in Batavia
Filters
Reviews
8.8 Very good
Oct 2018
Pros:
Attendants were polite and picked us up and delivered us back to the residence.Cons:
Didn’t like that they couldn’t help me with the toll payment problem. (I didn’t have all the change for a unmanned coins only toll booth on the Illinois tollway. I’m from California. Upon returning the car, I informed the enterprise staff who referred me to the 800# Enterprise problem solver which they said could walk me through paying the toll online, but that person couldn’t help. Also I returned the car with more gas than it had when I received it. (1/4 tank over), I thought they would reimburse me for the difference but just gave me a business card saying I could get the gas credited on the next rental but I rarely rent cars. I dont think the business card would be honored in the future anyway.7.6 Good
Jul 2017
Cons:
They had no porter on staff that would detail each car between use. Si the office staff had to clean this is not their forte so to speak3 locations in Batavia
Filters
Reviews
4.0 Mediocre
May 2021
Pros:
Drop off was super easy.Cons:
Would have been nice if I could have picked up the rental from the location I booked it from. Having to pick up from an alternate location delayed our departure time by at least 2 hours due to additional travel time to pick up, and that location being extremely under staffed.2.0 Poor
Apr 2021
Pros:
NothingCons:
Why waited until the day of pick up to inform me that there were no van available. Which we paid for it up front. Never again!!!!!!!2.0 Poor
Mar 2021
Pros:
They didn't have my carCons:
If they'd have my car , and place was closed at time of pickup ..went next day at open and they didn't have it9.6 Wonderful
May 2019
Pros:
Staff was superb. Wife handled the rental instead of myself due to schedule. Everyone helped her feel comfortable with the process. Good, new car. Pleasant to rent here.Cons:
Took the Corolla on a long trip, not recommended. Upgrade to a sedan or whatever, to save yourself that discomfort. Wife and six yr old agree, it was fun and we had a good trip but, we are so glad to be back in my Impala. Next rental I’ll prob try a newer van.2.4 Poor
Feb 2019
Pros:
The employee at the drop off end in Port St. Lucie was pleasant and seemed to know, and enjoy, his job.Cons:
Car interior, windows and trunk were not clean. Staff in St. Charles office were not helpful. Mischarged for rental despite Kayak confirmation, and spent an hour over 2 calls trying to get it fixed. Got to FL to turn in car and found out the car they gave me the wrong car in St Charles IL!2.0 Poor
Jan 2019
Pros:
N/ACons:
The initial car was left unclean and appeared to have animal hair left in the vehicle. One of our family members is extremely allergic to pets. When we asked the employee they understood why we were concerned but it took an additional 90 minutes to produce another vehicle & charges additional $110!2 locations in Batavia
One location in Batavia
Pick-up location | Batavia |
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Car types | Van |
Rental locations | 1 |
Airport locations | 0 |