Bellemont Hotels

No hairdryers and no breakfast.

I was traveling alone and had a late check in after an all-day work commitment in Flagstaff. Once settled in my room, all I wanted to do was take a shower. Once in the bathroom I noticed there was no soap, shampoo, or any toiletries at all. I called down to the front desk and was told they wouldn't bring it to me, I would have to come down to the front desk and retrieve it myself. After a long day of work I was already in my robe and ready for my much needed shower; I was extremely annoyed that they forgot to stock my room then would't offer to bring a simple bar of soap up to me. Poor customer service. When morning arrived, housekeeping barged into my room at 8am. No warning, they just walked in to clean at 8am. Since I was so abruptly awoken and couldn't fall back asleep, I left the room for breakfast and will never return.

Location and free breakfast. This place has the most uncomfortable beds I have ever tried to sleep on in my life. Plus the rooms are surprisingly small for what you pay per night. Not worth it.

Only thing we likedid was the clean room. Their customer service is horrible. the beds were uncomfortable, two of the front dest girls started fighting with each other. The day we checked in one of the guys at front desk didn't want to help us check in, he had me wait till the other front desk girl was off the phone. She was on the phone for 10min till he decided to help us. It was just an all around bad experience. I would not recommend this place to anyone

This hotel is currently practicing consumer fraud, basically...website advertises "free breakfast", and next morning guests find out that they are "under renovation" and no breakfast available, and no local restaurant voucher provided to compensate..."BUYER BEWARE"...not as advertised or contracted for...had we known that "breakfast" was a lie, would have stayed elsewhere (as we will do next time in Flagstaff)...enough said

Location Will not return or reccomend. Nore I am a road warroori

The bathroom and room had been updated. The location is about .5 mile from downtown bars so easy walking distance. Check in was extremely quick. Breakfast area was a large space. We stay frequently in Flagstaff and wanted to try a different hotel. I went into it with some concern with proximity to the RR tracks but thought we could drown it out with the AC unit. That plan partially worked as the AC would cycle off for about 60 secs about every 10 mins. Breakfast was just medicore, several outlets didn't work. In the end we likely won't go back.

Nothing This was the worst hotel experience I've ever had. It would impossible to enumerate all the problems. I will NEVER stay at this run down, dirty, dangerous joint again. I'd like to know the owners so I can avoid anything with which they are associated. They should be EMBARRASSED.

Cheap room & located close to the freeway. Facilities were very run down. I would not take my family there.

Clean, quiet. Decent breakfast. Beds and pillows poor. Expected better for price charged.

Stiff greeting and no real directions. Room had heavy smoke smell. Front desk said they would send someone to spray but I declined and asked for different room. I was accommodated. The next room had a drawer on the bedside table that wouldn't close and clearly got in the way of getting into bed. The front send a nice man to put tape on which was acceptable to me. i don't think I'd stay here again.

Easy access to Flagstaff and the price. Near the train tracks and they run all night. Thin walls so neighbor noise. Dingy room but surfaces were clean. Not easy to locate room and no directions from staff but "it's in the back".

Location was okay. The place smelled like an ashtray. The room did not seem remodeled. It felt old and gross. Luckily there was very little time spent there. I do not recommend this hotel. The one next door looked much nicer even from the outside.

Good location. Close to down town and easy to access from Interstate Terrible price for the room (jacked up prices for holiday weekend, go figure), very run down. Not impressed at all. Room smelled like cigarettes, not enough parking, we had to park on the complete opposite side of the hotel. Not to mention the train (literally right behind the hotel) that ran all night long, so needless to say it was a very sleepless weekend.

good central location in town, good value, clean, nice staff breakfast

Very rude staff! Arrived at 3 AM and the next morning got threatened to leave there before noon or get charge for another day!

Comfortable size of room. Stocked well. Staff friendly. Lobby and parking lot clean and well kept Bathroom had hair. Bed sheets had dirt under top cover, found a penny under sheets at check in. Spill stains along wall inside entry to room No sheets for pull out bed. Room had strong chemical smell even with window open while stay (33 degrees outside).

Nice clean and affordable . Free shuttle to downtown. Not walkable to downtown -

The room was very nice and clean. Their pool and hot tub were closed. It really makes me angry when hotels don't put that right up front on booking sites and/or make sure the hotel desk people tell you first thing. The hotel desk person did NOT tell us the pool & hot tub were closed until AFTER we were all checked in and gave our credit card info. We are from Alaska, so an outdoor pool is a real treat for us. My husband was having back problems and really needed the hot tub soak that night. We would not have stayed there if we knew they were closed. I should be common curtesy to let people know that up front!

- pool was in renovation. I went there with my kids and the pool was the only reason I booked this hotel. - we were sent to a diff hotel. the pool there was very small and there was no air flow in the room (it was an inside pool). I had to go in the water. We left after 15 min with skin and eye irritation from too much chlorine in the water and in the air.