Bellemont Hotels

The beds were comfortable.

The rooms and hotel was dirty and run down but it was the only place available near Flagstaff. If the hotel put in more effort keeping it clean and training staff it would be much nicer, but it just felt like nobody cared.

We booked online only hours before showing up, and check in was relatively smooth, even though there was a new employee being trained at the desk. The room itself was clean, and the bed relatively comfortable. We only stayed one night, but it was well worth the money, and my husband actually liked this room more than the one we stayed at the night before in San Diego at a historic downtown hotel.

Ice and vending machines are only on the first floor. It took a bit to realize that you have to turn the a/c or heat to "fan" before you can set it to low or high heat/air. The door doesn't shut securely behind you, so make sure you close and lock it after entering your room.

Loved it would love to stay again!

While not downtown, if willing to go a couple of miles from the main drag this was a nice option. Brought my family along. The kids loved the place. The lodge located just a short walk up the road from our unit was a nice place. We took advantage of the mini-golf and the movie night for children. They also played ping-pong and used the playground. I enjoy the option of having your own kitchen and the freedom to do some simple cooking. Eating breakfast in the room saves time and money. Also nice to have a microwave in the evening for popcorn.

Very beautiful hotel rooms. Bathrooms in room were wonderful.

Casino is too smokey wish there was a non smoking section and the public restrooms were extremely dirty

I like the fact that there was a handful of food merchants on the grounds.

The smoke that I inhaled each time I walked into the Lobby. As a non-smoker I do not want to breathe in the stench/toxins unless I choose to go into the Casino.

Free breakfast and dinner Free wifi

Room size and comfort

Barking dogs.

Nothing

Staff was rude, room and hallway smelled, room decor was very dated, difficult parking and access

hot breakfast was good, front desk staff were good

paper walls, i could hear everything that wasn't in my room, sleep sucks when it's not quiet.

The beds were ok. Gd TV. Nice shower. Nice cool rooms. Wi fi was Gd too.

not much Maybe better beds. Rooms were big n clean. More breakfast.

Newly remodeled rooms.

The beds were horrible! It was like sleeping on the ground.

The rooms were clean! The beds were comfy.

It was clean and fine, with REALLY close parking. The clerk was friendly, and it was super affordable. And the view of the mountains was great!

Everything was wonderful! The room was devine, all staff was kind and wonderful, breakfast was delicious and the grounds were gorgeous!

We love that we felt like we had our own little apartment. We were pleasantly Surprised to find a very contemporary suite with every ammenity you could want.

Breakfast

Smell of wet carpet

This hotel is by far one of the better places to stay. I've been a resident for over 50 years but currently don't reside there and know Flagstaff hotels and motels well, this one I will stay at again if the need arises. Worth the money, and very comfortable. The parking stinks but that's a minor drawback. Everything else was good.

Parking

King bed but not enough space to move within the room for 2 people

Room decor was quite nice and modern stylish, looked recently remodeled and upscale. Odd round spaceship-style shower was pretty great with good pressure. Staff went out of their way to be very friendly at the desk on check in and out. Internet worked well and surprisingly fast. Fridge and microwave were nice touches. Very convenient to restaurants and Walmart across the street.

Room was quite small with little room to unpack (or even set down) bags. Heater didn't put out much heat on high but we were just barely warm enough in the end. Would have been nice to be able to control it though. We even asked the front desk to look at it but nothing was done to fix it. HBO didn't work at all. The free Breakfast eggs (besides being powdered junk) were burnt brown and bacon was inedible. The breakfast was about on par for a cheap free breakfast but barely passable given its overcooked condition. I've had much better continental breakfasts. No elevator at all made lugging our stuff upstairs pretty tedious and tiring, couldn't use a luggage cart. I would stay again but would look at other options first.

good central location in town, good value, clean, nice staff

breakfast

We had a room with 2 queen beds. The room was clean and spacious. The location is nice with restaurants on walking distance from the hotel. Excellent value for money.

The breakfast was poor, but that is not unusual in the USA. The swimming pool is in the middle of the parking lot, which is rather weird.

The staff was awesome I called on way to ask a few questions they were awesome checked in took less then 10 min was also very friendly helpful rooms and pool ever thing was absolutely perfect will definitely stay agaom

We loved everything

The staff was super friendly. Its close to many restaurants. The hotel had plenty of snack and beverage options for late night cravings in their store.

Location

The room felt dated. Frayed carpet, etc/

Front desk Lauren terrific.

Bar over priced. $20 for two drinks with tip.

Sleep was quiet. Other guests were not vagabonds

Way too expensive but ok for finding somewhere at the end of the day. Ran out of coffee at breakfast. Put in decaf instead hoping no one would notice. No big deal except for the cost. Don't give a two or three star stay at a five star price

The kids and I liked the pool, spa and the breakfasts

The hotel is close to some good eateries and the highway towards Grand Canyon. The room was clean. Overall good value for the price.

Wifi was not available - only at an additional charge. A bit of a let-down compared to similars hotels.

The room was clean.

Dodgy people walking through the lot; didn't feel completely safe outside at night. The room was clean and fine if a bit small for four people, but it definitely seemed overpriced for a basic but clean motel.

Extremely clean. Huge grounds with hiking trails on the property. Kids playground. Large pool and spa. Great Resturant. Cocktail lounge. 250 rooms. Manicured grounds, grass looked like a putting green! Lots, again lots of trees. Great staff.

It's a little dated. Pricy.

Love the view of the pines and being able to take a short hike right near the hotel. The staff was excellent and friendly. The rooms are large and give you plenty of space to relax.

My bed wasn't as comfortable as it could be. Maybe needed a new mattress. The decor is getting a little dated. They were prepping for repairs, so there were tarps in some of the areas, but the staff alerted me to this. It wasn't noisy while I was there (due to repair work), but would have been a good time to offer reduced room rates. The dining area was also being renovated--which I was unaware of when I booked. The new dining room will be beautiful.

Room was clean. Bed was comfortable. Quick check in and out.

Barely civil staff. Maybe he was overworked but the guy was not personable to the point of being rude. "Complementary" breakfast was a joke. Terrible coffee, and nothing left to really eat at 0800 in the morning. The bathroom really needs some updating as there are large cracks in molding, tile and caulking around tub and toilet. More than anything the piss-poor staff made the hotel a real drag to stay at and in the future for the $20-30 extra dollars it would cost I'd stay at a Hampton, Holiday or other slightly higher priced but better quality place.

This one was clean and pretty nice.

It was the second room we had to buy because when we checked into the first room we bought they only put us in a smoking room. A waste of money the clerk gave us the keys to see how bad it was it was dirty run down and smelled horrible. I couldn't keep my kids in a room like that.

Clean room, linens, towels and bathrooms. It has fridge, microwave, and good sized TV. Price was affordable. Friendly and accommodating front desk staff.

Room is not spacious.

price is right. room is clean.

morning sunlight comes in the back window... no way to block it. shower curtain too far into the shower. clings to you.

i liked the pillows.

Do not accept room 151... i called ahead, i got there late, i booked it that day after calling, they had no record of my call, the gal i spoke with said she'd make sure i was in a dog room and my check in time but didnt tell me there was a fee and didnt do any of it anyway. they put me in the same hallway right across from the ice machine. there was a 2" gap around the door to my room, so my dog would bark every time someone went by with their dog or every time someone used the ice machine which had no kurfew. i shoved a towel in the gap between door and jam and bottom of door to floor to no avail, i tried to turn the tv on for white noise for the dog but it would automatically turn itself off. i kept waking up to find it off and turn it back on. i was sick, I had driven 6 hours to get there, and I really just needed to sleep. they gave me $20 off my bill. it still wasnt worth the $56 it ended up costing me.

It is clean and comfortable. The staff was very nice. Great central location for our explorations of the area. The Village Inn next door has good food and great pie.

The wifi was intermittent and the last day the shower water was cold (it was full up and 12°F, so this may have been the problem).

Okay for the price, but generally uncomfortable.

Noisy and uncomfortable. The rooms are not sleek and modern like the pictures suggest, but a little dark and depressing. There were renovations going on, so perhaps things will improve. The hotel seemed unfinished and not yet ready for guests. The room could really use a desk, coffee maker, iron, hair dryer, and a paint job.

Room was very clean and staff was very friendly. Offered a second night for a discount. The hotel is across from railroad tracks, but if you are only using the room to sleep and shower you won't notice. The rooms look newly renovated and everything was clean. The shower is nice! Going to stay here again on my next visit.

Loved everything.

It is not worth the money! The bed was so uncomfortable. Noisy neighbors we couldn't wait to leave!

Flagstaff is a great town.. Hotel is right near everything. Big Rooms with Flat Screen TVs and great indoor Hot Tub. Excellent value for the price, I very much enjoyed my stay.

Staff forgot to clean out the bathroom before we got there but I called down to the front desk and they got it resolved quickly

Reasonable prices on Labor Day weekend when other chains raised rates. Neat, clean. Free breakfast but . . .

... why not some healthier choices at the breakfast bar? WiFi was very slow.

Location on historic route, retro decor and a decent breakfast selection

The noisy trains that continually rolled through just across the highway sounding like a group of motorcycles.

Everything

No meat at breakfast

Nice rate $50 lower than competitors.

The WiFi was almost non existent. If you are planning on doing business, find somewhere else. Breakfast not so great.

Beds were comfortable, room clean and spacious, nice TV.

Shower water pressure

Visitors to NAU which the university is right accross the street. We walked to the corner Walgreens, and just steps in the opposite direction through the parking lot, to one of our favorite eating places, the Galaxy Diner! Will be back to the Budget Inn, October 27th.

The front desk gal was pleasant, but next time i will spend the extra 25.00-50.00 to stay at a hotel more suited for business. If i were in my 20's and traveling around the country, i would stay at motel 6 all the time, but traveling for business i need wifi working and a quiet room.

wifi did not work despite promises it would be fixed shortly, young adults stomping up stairs all night, loud neighbors all night, body hair in the shower from previous tenant, thin walls.

For the value it was the best available in the immediate area. Front office staff was great and very helpful to us in navigating the good things to go see in the area. Mattress didn't suck.

Carpets were pretty gnarly, place was under a state of construction at the moment and there was a lot of ewaste in the parking lot.

Best Value - incredible free made to order breakfast and free cocktails and apps in the evening.

Nice facility in a convenient location.

Was woken up by a loud screeching noise from the air handler at 0530 AM. Staff tried to have me wait until morning for technician. I had to argue and the demand another room. The staff member told me he would give me a discount to the rate which I never received. I brought this up with the front desk upon checkout and was again told they would take care of it but again, it never happened. I will be complaining to Hilton corporate.

It should be cleaner!!!!!!!!! Need a renovation!!!!!

Staff was friendly Rooms and hotel were clean Appreciated the indoor pool and hot tub