Bellemont Hotels

No hairdryers and no breakfast.

This hotel is currently practicing consumer fraud, basically...website advertises "free breakfast", and next morning guests find out that they are "under renovation" and no breakfast available, and no local restaurant voucher provided to compensate..."BUYER BEWARE"...not as advertised or contracted for...had we known that "breakfast" was a lie, would have stayed elsewhere (as we will do next time in Flagstaff)...enough said

I was traveling alone and had a late check in after an all-day work commitment in Flagstaff. Once settled in my room, all I wanted to do was take a shower. Once in the bathroom I noticed there was no soap, shampoo, or any toiletries at all. I called down to the front desk and was told they wouldn't bring it to me, I would have to come down to the front desk and retrieve it myself. After a long day of work I was already in my robe and ready for my much needed shower; I was extremely annoyed that they forgot to stock my room then would't offer to bring a simple bar of soap up to me. Poor customer service. When morning arrived, housekeeping barged into my room at 8am. No warning, they just walked in to clean at 8am. Since I was so abruptly awoken and couldn't fall back asleep, I left the room for breakfast and will never return.

Location and free breakfast. This place has the most uncomfortable beds I have ever tried to sleep on in my life. Plus the rooms are surprisingly small for what you pay per night. Not worth it.

The bed was very comfortable & the bedroom was clean! There was a nice attempt of a breakfast. When I went to the bathroom to wash my face there was poop marks on the toilet from the person who had stayed there before!!! I was scared the seat got neglected too so I washed it myself with the bar of soap.

Location Will not return or reccomend. Nore I am a road warroori

The bathroom and room had been updated. The location is about .5 mile from downtown bars so easy walking distance. Check in was extremely quick. Breakfast area was a large space. We stay frequently in Flagstaff and wanted to try a different hotel. I went into it with some concern with proximity to the RR tracks but thought we could drown it out with the AC unit. That plan partially worked as the AC would cycle off for about 60 secs about every 10 mins. Breakfast was just medicore, several outlets didn't work. In the end we likely won't go back.

Location was great and so was breakfast. Appears that some rooms have been updated to a degree. Ours wasn't one of them. Train noise bothered our kids. And if you want comfortable pillows that aren't lumpy, bring your own.

Location was okay. The place smelled like an ashtray. The room did not seem remodeled. It felt old and gross. Luckily there was very little time spent there. I do not recommend this hotel. The one next door looked much nicer even from the outside.

Good location. Close to down town and easy to access from Interstate Terrible price for the room (jacked up prices for holiday weekend, go figure), very run down. Not impressed at all. Room smelled like cigarettes, not enough parking, we had to park on the complete opposite side of the hotel. Not to mention the train (literally right behind the hotel) that ran all night long, so needless to say it was a very sleepless weekend.

Stiff greeting and no real directions. Room had heavy smoke smell. Front desk said they would send someone to spray but I declined and asked for different room. I was accommodated. The next room had a drawer on the bedside table that wouldn't close and clearly got in the way of getting into bed. The front send a nice man to put tape on which was acceptable to me. i don't think I'd stay here again.

It was loud. Shower was gross. Food awful. Line for waffles and nothing else really. It stocked for breakfast. Toilet overflowed. No one cane to fix it. I won't go back.

Clean, quiet. Decent breakfast. Beds and pillows poor. Expected better for price charged.

Location was close to NAU. The room was not clean at all and everything in the room was old and the room smelled.

Very rude staff! Arrived at 3 AM and the next morning got threatened to leave there before noon or get charge for another day!

good central location in town, good value, clean, nice staff breakfast

Clean, updated rooms, nice gym and fitness area. Half of the parking lot was blocked off for a private venue and guest were forced to park off site both Friday and Saturday. The staff didn't mention this until after checkin. Also both nights that we stayed there was very loud music over powering the volume of my tv in our room. I called twice each night and complained about it but the music was loud until almost midnight both nights. Double Tree did end up giving us a free nights stay but only after dealing with it for 2 nights.

Location The room felt dated. Frayed carpet, etc/

Location. The staff. The original room I was given had the door propped open, the top door of the bureau was on the floor, and a dirty hand towel on the bathroom countertop. The desk clerk gave me another room but never really apologized. At check out the next morning, the desk clerk acted annoyed that I was even there. He barely even made eye contact with me. I guess he decided that Marriott already has my travel dollars, now move on and don't bother me. Pathetic customer service.

- pool was in renovation. I went there with my kids and the pool was the only reason I booked this hotel. - we were sent to a diff hotel. the pool there was very small and there was no air flow in the room (it was an inside pool). I had to go in the water. We left after 15 min with skin and eye irritation from too much chlorine in the water and in the air.

Nice clean and affordable . Free shuttle to downtown. Not walkable to downtown -