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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
6 locations in Beltsville
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Reviews
10.0 Wonderful
Oct 2017
Pros:
Convenient, helpful to get the ride home.10.0 Wonderful
Apr 2017
Pros:
The service was quick and the car was decent.4.0 Mediocre
Jan 2017
Pros:
Waited 1.5 hours for a car, then I was transported to a different location to wait for a different car. The car I received was dirty and I received poor/erroneous return instructions.10.0 Wonderful
Aug 2016
Pros:
Quick easy and convenient. I would rent from them again.2 locations in Beltsville
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Reviews
8.0 Very good
Nov 2020
Pros:
Pickup and dropoff was pretty easy. The staff person that was there for both instances was very friendly and helpful.Cons:
It would have been helpful to be have an opportunity to choose our vehicle. The minivan we were given had pet hair in the back. We have small children, so this was not ideal. We made due by putting down plastic in the back, but this was an avoidable modification if (a) the vehicles were cleaned/inspected better, (b) there was a backup vehicle available, or (c) we could have chosen our vehicle beforehand - to which we would have asked questions about the cleanliness of the vehicle.2.0 Poor
Mar 2018
Pros:
NOTHINGCons:
- system was down when I picked up the car in and I was asked to write in my information on a piece of paper. It was like going back to 1975! - rude staff kept insisting for me to write down my info on a piece of paper when I already made the reservation on line. - I was given a car with noisy tires. - I was charged a large fee for returning the car to another city even though I returned it to the same place I picked it up from - charged a full day rental for bringing the car 5 hours late - how does one end up paying $219 for renting an economy car 29hrs, with the same drop off and pick up? Ask AVIS, they will be more than happy to rip you off I expected more from AVIS. Instead I got the same shady service or rather lack of service one gets from FOX or EZ. I called repeatedly AVIS customer service to try and adjust the charge for the fact that I returned the car to the same location. Once they got your $ they will hold on to it for dear life. They won't let go no matter what you say or do. Shame on AVIS!2 locations in Beltsville
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Reviews
2.0 Poor
Apr 2021
Pros:
I did not get a car which I booked instead I got lower version of SUV.Cons:
Better car choices and car needed to be clean in this COVID-19 crisis.2.0 Poor
Oct 2019
Cons:
Arrived late, car was not available despite calling ahead to inform them I was going to be late and was assured it wouldn’t be a problem. Very poor and unsatisfactory service. The national desk was helpful to redirect my reservation to another location in Columbia Maryland.8.0 Very good
May 2019
Cons:
A shuttle from the train station would be helpful.10.0 Wonderful
Jul 2017
Pros:
Customer service was excellent The car was perfect , clean and economic.5.6 Fair
Mar 2017
Cons:
Cost was much higher than it was at booking. I was promised a Hyundai or something similar I got a Ford Fiesta. This car was seemingly okay until I realized I couldn't adjust the seat. My neck became extremely stiff and sore from the hours I spent driving. In addition I was unable to connect my phone to the car to play music. I tried with Bluetooth as well as a cord. Overall I wasn't impressed and will be going back to renting from Enterprise.8.4 Very good
Feb 2017
Pros:
We had to reschedule our reservation and in doing so we got a cheaper rate Woo Hoo! We had a Nissan with a rear view video camera that appeared when you place the vehicle in reverse and we had a push button ignition.Cons:
The location was not stated in my confirmation email that the Budget car rental was located inside the Holiday Inn. We just kept driving around and missed my pick up time at 2:00. We finally figured it out after 3:00 and Budget closed at three so we had to reschedule. There are no signs posted up except a really small sign that's only visible once your up close to it.Along with a 9 passenger van, rental companies in Beltsville offer 7 passenger vans.
Pick-up location | Beltsville |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |