Overview

Best Western Plus New England Inn & Suites
Top Family Hotel

2253 Berlin Turnpike, Berlin, CT 06037-4036, United States
+1 860 828 3000

$78+

Overall guest ratings

8.4/10 Excellent
Based on 188 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.4
  • 6.7

Good to know

  • Professional service
  • Clean hotel facilities

Nearby

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    About

    This Connecticut hotel is located in the geographic center of the state making it the perfect hotel to call home whether in the area for work or pleasure. All rooms at this hotel include a full hot breakfast, complimentary high-speed wireless internet access, 37-inch flat screen televisions with full cable and HBO® and every room also has a microwave and refrigerator. Plenty of attractions and businesses are close by and the cities of New Britain and Meriden are less than 10 minutes, West Hartford is 15 minutes away, and downtown Hartford and New Haven can both be reached within 20 minutes. Area businesses include Eversource, Stanley® Technologies, Comcast, Verizon Wireless, 3M Purification, BL Companies, Frontier® Communications and Computer Sciences Corporation. This greater Hartford hotel is also one of the closest hotels to Wesleyan University and Central Connecticut State University (CCSU) making this Best Western Plus perfect for families visiting campus and alumni. Leisure attractions include Lake Compounce Amusement Park, Dinosaur State Park and the New Britain Bees Baseball Club. Plenty of other family fun attractions are close by including miniature golf, go kart racing, bumper boats and bowling. We are also just moments from the upscale Westfarms Mall and plenty of restaurants. Enjoy your stay.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Room service
    • Child pool
    • Bar/Lounge
    • Cable or satellite TV
    • ATM on-site
    • Laundry facilities
    • No smoking
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 188 reviews
    • 9.5 "Awesome vibe."
    • 8.9 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 8.4 "Generally very clean."
      7.8 "78% said rooms were clean."
      9.5 "95% thought it was clean."
    • 7.9 "Good amenities."
      7.9 "79% thought the building was wonderful."
    • 7.3 "Good breakfast."
    • 6.7 "Location is acceptable."
    • 6.3 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
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    Overall Rating

    8.2 Excellent
    Based on 88 reviews
    • 8.9 "Great service."
    • 7.8 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 7.2 "Good breakfast."
    • 6.3 "Location is acceptable."
    • 6.2 "Rooms are ok."
    • 4.8 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."

    Overall Rating

    8.6 Excellent
    Based on 99 reviews
    • 9.0 "World class service."
      9.0 "90% found the staff to be very friendly."
    • 8.5 "Generally very clean."
      9.6 "96% thought it was clean."
      7.9 "79% said rooms were clean."
    • 7.2 "Good breakfast."
    • 6.8 "Pool is mediocre."
    • 6.3 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

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