Bernardston Hotels

Unlike so many hotels at this price point, everything at the inn seemed clean and well maintained. I was pleasantly surprised by nice quality towels and a cozy down comforter - definitely a step above!

The WIFI was a bit spotty, and I would have liked movie channels - totally first-world problems!

From the owners, to the charm, the cleanliness, to the homemade muffins-the Crumpin Fox Inn was wonderful!

Nothing.

The owner was very accomodating And friendly. She made us feel welcome and at home.

Thin walls, the TV was on 7 first night and the staff knocked at my door at 4am to ask me to turn it down. Also a large scrape on the wall from the bed obviously moving.

Beautiful hotel, and all rooms have a fantastic view of the river. Conveniently located to BrattleBoro, Vt

Inconsistent room rates.

Clean and secure, nice location

Rooms smelled like smoke, did not honor Kayak price, cigarette burns on bed and bathroom vanity. Being the cheapest hotel in town it attracted the lowlifes who figured it normal to yell and scream outside until 2am about wanting to buy and modify a MF Landover and drive around with the " homies" bathroom was tiny and took about 5 minutes to actually get hot water. No room thermostat to control temperature.

There are newer rooms on the second floor. Stay only in one of those!

The room was dirty and the decorating was awful.When asked if I could change rooms, the manager was not friendly and told me there was nothing she could do. Eventually we were given another room that wasn't much better, but at least it was not surrounded by smokers having a tail gate bbq in front of the room! The shower stall was a module unit that needed cleaning and the door would not close. The night tables were sticky. The breakfast offered is meager and I had to ask for milk and cereal since they containers were empty. The pool was in need of work , it didn't even have enough water in it to reach the filters.

From booking to extending my stay, Lynn was super-accommodating and warm. The Crosby House was immaculate with much attention to detail. The breakfast was not only from scratch but made fresh with delicious fresh fruit and a hot entrée, served in a beautiful intimate dining room. The other couple that were at breakfast were gluten-free and Lynn provided gluten-free, individualized breakfasts for them! I will go back for sure and recommend this bed and breakfast, it is worth paying the additional cost and you get much more in return than staying at the local hotel chains.

Needed a place to stay to for a night with a white water rafting trip, the place wasn't clean and they double charged me which took me two weeks to recoup.

Unhelpful and unclean. There corporate office is even worse, no one could help with a double charge.

Hotel was very clean and the staff was beyond excellent!

The room was very clean & comfortable. Front desk was very helpful. Will definitely be back!

Beds and Breakfast

Hot tub was not Broken and after a day of skiing that's what I needed!! Hotel offered no compensation.

I drove in to the parking lot and never checked in. It is not three stars- maybe 1 star. Run down, random people hanging out in the parking lot. When I asked for a refund the front desk was rude and hung up on me.

everything you need is right there

cant think of anything

Price

There are no carpeting in the rooms so the floors are always cold, also if you stay on the first floor the person above is very noisy when walking an such due to no carpeting.

CLEAN!! and relatively quiet during my stay. Easy to find

no coffee amenities in room

The room was very clean. The beds were comfortable. It was very quiet and easy to go to bed.

The pool wasn't open even though they advertised that it was.

This was an UNquality Inn 1) Room phone did not work 2) Bathtub stopper did not work -- no bath tub use 3) Bathtub control knob was broken -- could not regualte temperature of incoming water

Extraordinary bargain for a room off the highway while traveling. We just needed to sleep before continuing our drive and the hotel was perfect for what we needed.

The room smelled a little bit and the sheets should have been cleaner. The bathroom desperately needs a remodel/renovation, but considering the room costs less than dinner, I have nothing to complain about.

the price was right

people hanging out around the doors and the smoke

The Inn keeper-owner was excellent and very helpful. Retro décor was really cool

The Grab and Go bags were great! They were excellent treats for our road trip and hikes into the countryside.

Convenient to Deerfield, MA, and surrounding attractions; spacious rooms; great breakfast.

No complaints!

Friendly staff, room was clean

Wish breakfast had more options

The young man on the afternoon/evening shift went well out of his way to get my husband enough coffee kits. He was professional, kindly, diligent, and considered it absolutely part of his job. Which I think is appropriate, but he was just so decent about it. It's right by the freeway but we had little road noise. A good grocery, gas station, and some convenient shops are right across the street. "Real" food and fast food are within a block. Beautiful views are right down the road.

The manager was surly and gave the impression that giving us her attention was a favor. I didn't care for that. She wasn't intentionally unpleasant, she just seemed to be a distant person who was never really trained for customer service in the hotel industry. The phone didn't work and this message got lost from one day to the next, so it never worked during our stay. As a result, the cleaning staff couldn't reach us by phone, so we never got towel/trash service, let alone a working phone. (The day people really didn't seem to have it together.) More on the cleaning ... the carpet was kinda sticky all over. I've been on worse floors, but at this price point, I expect the carpet to be completely non-sticky. Sticky carpet is creepy and revolting. The door of the cupboard holding the mini-fridge creaked horribly and was stiff. I avoided using it because of my carpal tunnel issues, and my husband avoided it because of his sound sensitivity. So much for using the fridge! All it needed was some graphite or silicon lubricant, or better yet, 5 minutes with a screwdriver and 5 more with a wood-planer.

THE LOCATION.

The lumpy bed that was covered with foam topper and the noisy air conditioner.

Stay was nice and comfortable. Breakfast included; I was able to bring breakfast back to room as well. Nice staff.

Pool & hot tub were closed (our reason for picking this hotel, so it was disappointing). There are not a lot to do in the area. 45 minutes from mount snow.