General
Kitchen
Basics
Accessibility and suitability
Dining
Bathroom
Services and conveniences
Pool and spa
Bedroom
Outdoor
Media and entertainment
Parking and transportation
Laundry
Family friendly
Workspace
Health and safety
Things to do
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located in a quiet street near the center, with easy access to public gardens, cafes, luxury shops, and theaters. It's also close to the tram, making it convenient to explore the city.
How is the hotel's customer service?
The staff are exceptionally customer-oriented, attentive, and agile, providing a pleasant experience. They offer excellent breakfast and helpful recommendations for local attractions and dining.
What are the notable amenities of the hotel?
The hotel offers a beautiful pool area, spa, and well-appointed rooms. Additionally, it provides a hammam, meeting facilities, and a fitness center for guests' convenience.
What can guests expect from the hotel's dining options?
The hotel offers a good breakfast, a pleasant restaurant, and a bar/lounge. Guests can also enjoy food delivery to their accommodation, packed lunches, and special diet menus upon request.
How is the cleanliness and maintenance of the hotel?
The hotel maintains a quiet and well-decorated environment, with modern and practical room features. However, some guests have noted minor details such as missing mirrors and Wi-Fi issues.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Location
The hotel is situated in a quiet street, with easy access to the tram and nearby attractions such as The Public Gardens, luxury shops, and theaters, making it a convenient base for exploring Bordeaux.
Check Room Type for Families
Families with children may find the two-floor junior suite advantageous, as it can comfortably accommodate children in a large sofa bed on the lower floor.
Be Mindful of Room Location
Some guests noted that rooms in the annex building may have limited Wi-Fi access and are a bit of a walk from the main hotel building, affecting convenience.
Take Advantage of the Spa and Pool
Guests appreciated the stunning pool area and the availability of a spa and wellness center, providing a relaxing retreat from the city's hustle and bustle.
Consider Room Amenities
Some guests found the room furnishings to be excessive, making the space feel smaller than it actually is, so it may be worth considering the room layout before booking.
Be Aware of Additional Charges
Guests were disappointed by the extra charge to use the indoor swimming pool and sauna, so it's advisable to clarify any additional fees for amenities beforehand.
Plan for Dining
The hotel's restaurant is well-regarded, but it's recommended to check its opening days in advance, as it may not be open every night.
Take Note of Room Design
Some guests were surprised by the bathroom layout, which was only separated by curtains, so it's worth considering if a fully enclosed bathroom is preferred.
Consider Transportation Options
Guests noted that while the hotel is in a great location, it may be a bit out of the way from the city center, so planning for transportation or a short walk is advisable.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | August |
Average price (weeknight) | $385 |
Average price (weekend night) | $584 |