citizenM Boston Back Bay

4 stars
408 Newbury Street, Boston, MA 02115, United States
Boston, MA
+1 617 861 2626
8.9
Very good
based on 1491 reviews
1,491 reviews
Fri 6/12
-
Sat 6/13
2 guests, 1 room
Deals from
$115
/Cheapest rate per night
Room type
Provider
Nightly total
King room, 1 king bed
$115
Superior room, bed type unknown
$158
Standard room, bed type unknown
$198
18 more citizenM Boston Back Bay deals
18 more citizenM Boston Back Bay deals
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Photos of citizenM Boston Back Bay
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

citizenM Boston Back Bay puts you in the center of one of the city's most beloved neighborhoods - historic, leafy and full of charm. Step out to Newbury Street for boutiques, bites and bookshops, or stroll over to Fenway Park to catch the Sox (just 13 minutes away on foot - no train stress required). Surrounded by museums, major universities and classic Boston landmarks, it's your launchpad for proper New England living. Inside, 21st-century comforts await: XL king-size beds, blackout blinds, mood lighting, tablet-controlled everything, and fast free Wi-Fi. Hungry? canteenM is open 24/7. Need to unwind? Our living room is made for lounging. With contactless check-in and world-class art on the walls, it's equal parts stylish and smart. You are also steps from Hynes Convention Center station and a short ride to Logan Airport - so getting in and out is as breezy as Back Bay in autumn.
8.9
Very good rating
Based on 1,491 verified guest reviews

Latest deals for citizenM Boston Back Bay

Fri 6/12
-
Sat 6/13
King room, 1 king bed
$115
nightly with fees
King room, 1 king bed
$118
nightly with fees
King room, bed type unknown
$120
nightly with fees
King room, bed type unknown
$129
nightly with fees
Superior room, bed type unknown
$158
nightly with fees
King room, 1 king bed
$160
nightly with fees
King room, 1 king bed
$168
nightly with fees
King room, 1 king bed
$180
nightly with fees
King room, 1 king bed
$195
nightly with fees
King room, 1 king bed
$220
nightly with fees
King room, bed type unknown
$261
nightly with fees
King room, 1 king bed
$326
nightly with fees
King room, 1 king bed
$374
nightly with fees
Double room, 1 king bed
$471
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at citizenM Boston Back Bay

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Upper floors accessible by elevator

Bathroom

  • Raised toilet
  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Carbon monoxide detector
  • 24-hour security
  • Safe

Media and entertainment

  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Services and conveniences

  • Safety deposit box
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness center

Reviews of citizenM Boston Back Bay

8.9
Very good
1491 verified ratings
Wonderful
1017
Very good
268
Good
88
Okay
42
Fair
33
Mediocre
17
Poor
26

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, cleanliness, and comfortable beds. The breakfast was generally well-liked, though some noted limited variety. Room size was a common complaint, often described as small or cramped. The staff received positive remarks for their service, and the hotel's modern style and amenities were also highlighted. Some negative points included small rooms and occasional issues with water pressure and shower quality.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness8 out of 10
Breakfast7.5 out of 10
Bed Comfort6.5 out of 10
Room Size1.5 out of 10
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Score by provider

All reviews

8.0
Very good
Anonymous, Mar 2026
Incredible staff, very clean and comfortable, and an ideal location. It's busy, so common areas to work can be a bit hard to come by.

Location

408 Newbury Street, Boston, MA 02115

What's nearby

  • John B. Hynes Veterans Memorial Convention Center410 yd
  • Newbury Street0.4 mi
  • Fenway Park0.4 mi
  • Boston Public Library0.5 mi
  • Northeastern University0.6 mi
  • Copley Square0.6 mi
  • Museum of Fine Arts0.6 mi
  • Back Bay0.8 mi
  • Boston University0.9 mi
  • Massachusetts Institute of Technology0.9 mi
  • Boston Common1.3 mi
  • Boston Massacre Site1.8 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about citizenM Boston Back Bay

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
September
$375
$352
Cheapest month to stay with an average 57% drop in price.
Most expensive month to stay with an average 28% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at citizenM Boston Back Bay

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Boston Back Bay

  • If you’re after a cheap room at citizenM Boston Back Bay, then you should consider staying during the low season. The cheapest deals can generally be found in January and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at citizenM Boston Back Bay, plan to stay on a Monday or Sunday. The most expensive day is usually Tuesday.
  • The cheapest price a room at citizenM Boston Back Bay was booked for on KAYAK in the last 2 weeks was $316, while the most expensive was $590.
  • How long should you stay at citizenM Boston Back Bay? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at citizenM Boston Back Bay

  • Where is citizenM Boston Back Bay located?

    citizenM Boston Back Bay is located at 408 Newbury Street in Back Bay, 1.8 miles from the center of Boston. John B. Hynes Veterans Memorial Convention Center is the closest landmark to citizenM Boston Back Bay.

  • When is check-in time and check-out time at citizenM Boston Back Bay?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at citizenM Boston Back Bay.

  • Does citizenM Boston Back Bay offer free Wi-Fi?

    Yes, citizenM Boston Back Bay offers free Wi-Fi.

  • How far is citizenM Boston Back Bay from the airport?

    citizenM Boston Back Bay is 4.3 miles from Boston Logan Intl. citizenM Boston Back Bay is 11.7 miles from Norwood Memorial.

  • How does KAYAK find such great citizenM Boston Back Bay hotel deals?

    KAYAK scours the web for all room deals available at citizenM Boston Back Bay in Boston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Boston Back Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Boston Back Bay.

Nearby hotels and places to stay

Closest

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4-star hotel
The Eliot Hotel9 Excellent (2,328 reviews)0.05 miRestaurant, Bar/Lounge, Room service$479+
2-star hotel
7% cheaperOasis Guest House8.7 Excellent (1,494 reviews)0.15 miWi-Fi, Wi-Fi available in all areas, Flat-screen TV$217+
4-star hotel
Hilton Boston Back Bay7.9 Good (1,615 reviews)0.23 miFitness center, Restaurant, Bar/Lounge$289+
4-star hotel
Sheraton Boston Hotel8.3 Excellent (3,110 reviews)0.26 miOutdoor pool, Indoor pool, Fitness center$293+

Cheapest

See cheapest stays in Boston
2-star hotel
7% cheaperOasis Guest House8.7 Excellent (1,494 reviews)0.15 miWi-Fi, Wi-Fi available in all areas, Flat-screen TV$217+
2-star hotel
Maverick Suites at 245 Newbury St0.34 miCoffee machine, Flat-screen TV, Free toiletries$277+
4-star hotel
Hilton Boston Back Bay7.9 Good (1,615 reviews)0.23 miFitness center, Restaurant, Bar/Lounge$289+
4-star hotel
Sheraton Boston Hotel8.3 Excellent (3,110 reviews)0.26 miOutdoor pool, Indoor pool, Fitness center$293+

Most recommended

See most recommended stays in Boston
5-star hotel
Four Seasons Hotel One Dalton Street, Boston9.3 Excellent (144 reviews)0.27 miIndoor pool, Fitness center, Restaurant$757+
3-star hotel
Newbury Guest House9.1 Excellent (1,371 reviews)0.3 miRestaurant, Bar/Lounge, Free Wi-Fi$331+
4-star hotel
The Eliot Hotel9 Excellent (2,328 reviews)0.05 miRestaurant, Bar/Lounge, Room service$479+
4-star hotel
Hotel Commonwealth9 Excellent (2,456 reviews)0.34 miFitness center, Restaurant, Bar/Lounge$356+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.5
1.8 mi
Boston Logan Intl
4.3 mi

Everything you need to know for your stay in Boston