citizenM Boston Back Bay

4 stars
408 Newbury Street, Boston, MA 02115, United States
Boston, MA
+1 617 861 2626
9.0
Wonderful
based on 1470 reviews
1,470 reviews
Fri 4/10
-
Sat 4/11
1 room, 2 guests
Deals from
$99
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
$99
King room
$100
Double room
$471
23 more citizenM Boston Back Bay deals
23 more citizenM Boston Back Bay deals
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Photos of citizenM Boston Back Bay
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

citizenM Boston Back Bay puts you in the center of one of the city's most beloved neighborhoods - historic, leafy and full of charm. Step out to Newbury Street for boutiques, bites and bookshops, or stroll over to Fenway Park to catch the Sox (just 13 minutes away on foot - no train stress required). Surrounded by museums, major universities and classic Boston landmarks, it's your launchpad for proper New England living. Inside, 21st-century comforts await: XL king-size beds, blackout blinds, mood lighting, tablet-controlled everything, and fast free Wi-Fi. Hungry? canteenM is open 24/7. Need to unwind? Our living room is made for lounging. With contactless check-in and world-class art on the walls, it's equal parts stylish and smart. You are also steps from Hynes Convention Center station and a short ride to Logan Airport - so getting in and out is as breezy as Back Bay in autumn.
9.0
Wonderful rating
Based on 1,470 verified guest reviews

Latest deals for citizenM Boston Back Bay

Fri 4/10
-
Sat 4/11
Double room
1 king bed
$471
nightly with fees
Standard room
bed type unknown
$99
nightly with fees
bed type unknown
$198
nightly with fees
1 king bed
$406
nightly with fees
King room
1 king bed
$100
nightly with fees
1 king bed
$115
nightly with fees
1 king bed
$118
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at citizenM Boston Back Bay

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans

Accessibility and suitability

  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Pets not allowed
  • Upper floors accessible by elevator

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Carbon monoxide detector
  • 24-hour security
  • Safe

Media and entertainment

  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Safety deposit box
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness center

Reviews of citizenM Boston Back Bay

9.0
Wonderful
1470 verified ratings
Wonderful
1007
Very good
262
Good
86
Okay
41
Fair
33
Mediocre
17
Poor
24

Summary of reviews

Guests say
Guests appreciated the hotel's great location, cleanliness, and modern design. Many highlighted the friendly and attentive staff, as well as the good breakfast options. However, some reviews pointed out issues with room size, limited amenities, and high parking costs, which detracted from the overall value for money.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service8.5 out of 10
Value for Price2.5 out of 10
Room Size2 out of 10
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All reviews

8.0
Very good
Anonymous, Mar 2026
Incredible staff, very clean and comfortable, and an ideal location. It's busy, so common areas to work can be a bit hard to come by.

Location

408 Newbury Street, Boston, MA 02115

What's nearby

  • John B. Hynes Veterans Memorial Convention Center410 yd
  • Newbury Street0.4 mi
  • Fenway Park0.4 mi
  • Boston Public Library0.5 mi
  • Northeastern University0.6 mi
  • Copley Square0.6 mi
  • Museum of Fine Arts0.6 mi
  • Back Bay0.8 mi
  • Boston University0.9 mi
  • Massachusetts Institute of Technology0.9 mi
  • Boston Common1.3 mi
  • Boston Massacre Site1.8 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about citizenM Boston Back Bay

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
June
$219
$273
Cheapest month to stay with an average 32% drop in price.
Most expensive month to stay with an average 107% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at citizenM Boston Back Bay

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Boston Back Bay

  • If you’re after a cheap room at citizenM Boston Back Bay, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at citizenM Boston Back Bay, plan to stay on a Monday or Sunday. The most expensive day is usually Friday.
  • The cheapest price a room at citizenM Boston Back Bay was booked for on KAYAK in the last 2 weeks was $196, while the most expensive was $983.
  • How long should you stay at citizenM Boston Back Bay? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at citizenM Boston Back Bay

  • Where is citizenM Boston Back Bay located?

    citizenM Boston Back Bay is located at 408 Newbury Street in Back Bay, 1.8 miles from the center of Boston. John B. Hynes Veterans Memorial Convention Center is the closest landmark to citizenM Boston Back Bay.

  • When is check-in time and check-out time at citizenM Boston Back Bay?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at citizenM Boston Back Bay.

  • Does citizenM Boston Back Bay offer free Wi-Fi?

    Yes, citizenM Boston Back Bay offers free Wi-Fi.

  • How far is citizenM Boston Back Bay from the airport?

    citizenM Boston Back Bay is 4.3 miles from Boston Logan Intl. citizenM Boston Back Bay is 11.7 miles from Norwood Memorial.

  • How does KAYAK find such great citizenM Boston Back Bay hotel deals?

    KAYAK scours the web for all room deals available at citizenM Boston Back Bay in Boston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Boston Back Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Boston Back Bay.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
The Eliot Hotel9 Excellent (2,339 reviews)0.06 miRestaurant, Bar/Lounge, Room service$354+
2-star hotel
21% cheaperOasis Guest House8.7 Excellent (1,488 reviews)0.15 miWi-Fi, Wi-Fi available in all areas, Flat-screen TV$138+
4-star hotel
Hilton Boston Back Bay7.8 Good (1,615 reviews)0.23 miFitness center, Restaurant, Bar/Lounge$179+
4-star hotel
Sheraton Boston Hotel8.3 Excellent (3,105 reviews)0.26 miOutdoor pool, Indoor pool, Fitness center$245+

Cheapest

See cheapest stays in Boston
2-star hotel
21% cheaperOasis Guest House8.7 Excellent (1,488 reviews)0.15 miWi-Fi, Wi-Fi available in all areas, Flat-screen TV$138+
4-star hotel
Hilton Boston Back Bay7.8 Good (1,615 reviews)0.23 miFitness center, Restaurant, Bar/Lounge$179+
2-star hotel
Maverick Suites at 245 Newbury St0.34 miCoffee machine, Flat-screen TV, Free toiletries$206+
3-star hotel
Newbury Guest House9.1 Excellent (1,386 reviews)0.3 miRestaurant, Bar/Lounge, Free Wi-Fi$226+

Most recommended

See most recommended stays in Boston
3-star hotel
Newbury Guest House9.1 Excellent (1,386 reviews)0.3 miRestaurant, Bar/Lounge, Free Wi-Fi$226+
4-star hotel
The Eliot Hotel9 Excellent (2,339 reviews)0.06 miRestaurant, Bar/Lounge, Room service$354+
5-star hotel
Four Seasons Hotel One Dalton Street, Boston9 Excellent (141 reviews)0.27 miIndoor pool, Restaurant, Room service$634+
4-star hotel
Hotel Commonwealth8.9 Excellent (2,423 reviews)0.34 miFitness center, Restaurant, Bar/Lounge$264+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.5
1.8 mi
Boston Logan Intl
4.3 mi

Everything you need to know for your stay in Boston