United States
USD

citizenM Boston Back Bay

4 stars
8.8
Very good
based on 1733 reviews
1,733 reviews
408 Newbury Street, Boston, MA 02115, United States
408 Newbury Street, Boston, MA
+1 617 861 2626
Thu 10/8
-
Fri 10/9
2 guests, 1 room
Bar
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Restaurant
Building
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Gym
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Building
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Business center
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

citizenM Boston Back Bay puts you in the center of one of the city's most beloved neighborhoods - historic, leafy and full of charm. Step out to Newbury Street for boutiques, bites and bookshops, or stroll over to Fenway Park to catch the Sox (just 13 minutes away on foot - no train stress required). Surrounded by museums, major universities and classic Boston landmarks, it's your launchpad for proper New England living. Inside, 21st-century comforts await: XL king-size beds, blackout blinds, mood lighting, tablet-controlled everything, and fast free Wi-Fi. Hungry? canteenM is open 24/7. Need to unwind? Our living room is made for lounging. With contactless check-in and world-class art on the walls, it's equal parts stylish and smart. You are also steps from Hynes Convention Center station and a short ride to Logan Airport - so getting in and out is as breezy as Back Bay in autumn.
8.8
Very good
1733 reviews

Latest deals for citizenM Boston Back Bay

Thu 10/8
-
Fri 10/9
Deals from
$115
•Cheapest rate per night
Compare prices for King room, Standard room and 17 more citizenM Boston Back Bay deals.
King room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
Standard room, bed type unknown
No inclusions
Double room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Standard room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
Double room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Superior room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at citizenM Boston Back Bay

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Reviews of citizenM Boston Back Bay

8.8
Very good
1733 verified ratings
Wonderful
1140
Very good
325
Good
110
Okay
54
Fair
43
Mediocre
19
Poor
43

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it a convenient choice for exploring the city. Many appreciated the modern design and comfortable atmosphere, as well as the quality of the breakfast. However, a significant number of guests found the room sizes to be very small and felt that the price did not match the value, especially given the compact accommodations. Service and cleanliness received mixed feedback, with some guests noting friendly staff and others mentioning lapses in attention or room upkeep.
AI-Generated from customer reviews
Location10 out of 10
Breakfast8 out of 10
Service5 out of 10
Cleanliness4 out of 10
Room Size0.5 out of 10
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All reviews

8.0
Very good
Anonymous, Mar 2026
Incredible staff, very clean and comfortable, and an ideal location. It's busy, so common areas to work can be a bit hard to come by.

Location

408 Newbury Street, Boston, MA 02115

What's nearby

  • John B. Hynes Veterans Memorial Convention Center410 yd
  • Newbury Street0.4 mi
  • Fenway Park0.4 mi
  • Boston Public Library0.5 mi
  • Northeastern University0.6 mi
  • Copley Square0.6 mi
  • Museum of Fine Arts0.6 mi
  • Back Bay0.8 mi
  • Boston University0.9 mi
  • Massachusetts Institute of Technology0.9 mi
  • Boston Common1.3 mi
  • Boston Massacre Site1.8 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about citizenM Boston Back Bay

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
October
$458
$378
Cheapest month to stay with an average 61% drop in price.
Most expensive month to stay with an average 17% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

citizenM Boston Back Bay

Which month has the cheapest rates at citizenM Boston Back Bay?

The cheapest month to stay at citizenM Boston Back Bay is January, with an average nightly rate of $126. The most expensive month is October at $427 per night.

What is the cheapest day to book citizenM Boston Back Bay?

The cheapest day to book citizenM Boston Back Bay is Sunday, with an average nightly rate of $355. The most expensive day is Wednesday at $512 per night.

How far in advance should you book citizenM Boston Back Bay?

To get the best price at citizenM Boston Back Bay, book around 1 week in advance. This could save you approximately 33% compared to booking last minute.

KAYAK's top tips for your stay at citizenM Boston Back Bay

  • If you’re after a cheap room at citizenM Boston Back Bay, then you should consider staying during the low season. The cheapest deals can generally be found in January and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at citizenM Boston Back Bay, plan to stay on a Sunday or Friday. The most expensive day is usually Wednesday.
  • The cheapest price a room at citizenM Boston Back Bay was booked for on KAYAK in the last 2 weeks was $321, while the most expensive was $627.
  • How long should you stay at citizenM Boston Back Bay? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at citizenM Boston Back Bay

  • Where is citizenM Boston Back Bay located?

    citizenM Boston Back Bay is located at 408 Newbury Street in Back Bay, 1.8 miles from the center of Boston. John B. Hynes Veterans Memorial Convention Center is the closest landmark to citizenM Boston Back Bay.

  • When is check-in time and check-out time at citizenM Boston Back Bay?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at citizenM Boston Back Bay.

  • Does citizenM Boston Back Bay offer free Wi-Fi?

    Yes, citizenM Boston Back Bay offers free Wi-Fi.

  • How far is citizenM Boston Back Bay from the airport?

    citizenM Boston Back Bay is 4.3 miles from Boston Logan Intl. citizenM Boston Back Bay is 11.7 miles from Norwood Memorial.

  • How does KAYAK find such great citizenM Boston Back Bay hotel deals?

    KAYAK scours the web for all room deals available at citizenM Boston Back Bay in Boston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Boston Back Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Boston Back Bay.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
The Eliot Hotel8.9 Excellent (2,369 reviews)0.05 miRestaurant, Bar/Lounge, Room service$300+
4-star hotel
Hilton Boston Back Bay7.9 Good (1,675 reviews)0.22 miFitness center, Restaurant, Bar/Lounge$240+
4-star hotel
Sheraton Boston Hotel8.3 Excellent (3,171 reviews)0.26 miIndoor pool, Fitness center, Bar/Lounge$191+
5-star hotel
Four Seasons Hotel One Dalton Street, Boston9.2 Excellent (155 reviews)0.27 miIndoor pool, Fitness center, Restaurant$717+

Cheapest

See cheapest stays in Boston
4-star hotel
Sheraton Boston Hotel8.3 Excellent (3,171 reviews)0.26 miIndoor pool, Fitness center, Bar/Lounge$191+
4-star hotel
Hilton Boston Back Bay7.9 Good (1,675 reviews)0.22 miFitness center, Restaurant, Bar/Lounge$240+
3-star hotel
Charlesgate Suites7.9 Good (203 reviews)0.28 miWi-Fi, Coffee machine, Flat-screen TV$264+
4-star hotel
The Eliot Hotel8.9 Excellent (2,369 reviews)0.05 miRestaurant, Bar/Lounge, Room service$300+

Most recommended

See most recommended stays in Boston
5-star hotel
Four Seasons Hotel One Dalton Street, Boston9.2 Excellent (155 reviews)0.27 miIndoor pool, Fitness center, Restaurant$717+
4-star hotel
The Eliot Hotel8.9 Excellent (2,369 reviews)0.05 miRestaurant, Bar/Lounge, Room service$300+
4-star hotel
Sheraton Boston Hotel8.3 Excellent (3,171 reviews)0.26 miIndoor pool, Fitness center, Bar/Lounge$191+
4-star hotel
Hilton Boston Back Bay7.9 Good (1,675 reviews)0.22 miFitness center, Restaurant, Bar/Lounge$240+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.3
1.8 mi
Boston Logan Intl
4.3 mi

More options for your stay in Boston