citizenM Boston Back Bay

4 stars
8.9
Very good
based on 1527 reviews
1,527 reviews
408 Newbury Street, Boston, MA 02115, United States
408 Newbury Street, Boston, MA
+1 617 861 2626
Tue 7/14
-
Wed 7/15
2 guests, 1 room
Deals from
$115
/Cheapest rate per night
Room type
Provider
Nightly total
King room, 1 king bed
$115
Standard room, bed type unknown
$171
Double room, 1 king bed
$172
21 more citizenM Boston Back Bay deals
21 more citizenM Boston Back Bay deals
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Gym
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Building
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Business center
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

citizenM Boston Back Bay puts you in the center of one of the city's most beloved neighborhoods - historic, leafy and full of charm. Step out to Newbury Street for boutiques, bites and bookshops, or stroll over to Fenway Park to catch the Sox (just 13 minutes away on foot - no train stress required). Surrounded by museums, major universities and classic Boston landmarks, it's your launchpad for proper New England living. Inside, 21st-century comforts await: XL king-size beds, blackout blinds, mood lighting, tablet-controlled everything, and fast free Wi-Fi. Hungry? canteenM is open 24/7. Need to unwind? Our living room is made for lounging. With contactless check-in and world-class art on the walls, it's equal parts stylish and smart. You are also steps from Hynes Convention Center station and a short ride to Logan Airport - so getting in and out is as breezy as Back Bay in autumn.
8.9
Very good
1527 reviews

Latest deals for citizenM Boston Back Bay

Tue 7/14
-
Wed 7/15
King room, 1 king bed
$115
nightly with fees
King room, 1 king bed
$118
nightly with fees
King room, bed type unknown
$120
nightly with fees
King room, bed type unknown
$129
nightly with fees
King room, 1 king bed
$160
nightly with fees
Standard room, bed type unknown
$171
nightly with fees
King room, 1 king bed
$174
nightly with fees
King room, 1 king bed
$180
nightly with fees
King room, 1 king bed
$220
nightly with fees
King room, 1 king bed
$222
nightly with fees
Superior room, bed type unknown
$254
nightly with fees
King room, bed type unknown
$261
nightly with fees
King room, 1 king bed
$326
nightly with fees
King room, 1 king bed
$374
nightly with fees
King room, bed type unknown
$404
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at citizenM Boston Back Bay

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Upper floors accessible by elevator

Bathroom

  • Raised toilet
  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Carbon monoxide detector
  • 24-hour security
  • Safe

Media and entertainment

  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Services and conveniences

  • Safety deposit box
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness center

Reviews of citizenM Boston Back Bay

8.9
Very good
1527 verified ratings
Wonderful
1041
Very good
276
Good
91
Okay
42
Fair
33
Mediocre
17
Poor
27

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent, central location, making it easy to explore the city and access public transport. The service and staff were frequently described as friendly, helpful, and attentive, contributing to a positive experience. Cleanliness and modern decor were also highlighted as strong points. However, many guests noted that the rooms were quite small, which was a drawback for some, especially those traveling with more than two people. Breakfast and common areas received positive mentions, while some guests had issues with room controls and amenities.
AI-Generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Breakfast7.5 out of 10
Room Size0.5 out of 10
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Score by provider

All reviews

8.0
Very good
Anonymous, Mar 2026
Incredible staff, very clean and comfortable, and an ideal location. It's busy, so common areas to work can be a bit hard to come by.

Location

408 Newbury Street, Boston, MA 02115

What's nearby

  • John B. Hynes Veterans Memorial Convention Center410 yd
  • Newbury Street0.4 mi
  • Fenway Park0.4 mi
  • Boston Public Library0.5 mi
  • Northeastern University0.6 mi
  • Copley Square0.6 mi
  • Museum of Fine Arts0.6 mi
  • Back Bay0.8 mi
  • Boston University0.9 mi
  • Massachusetts Institute of Technology0.9 mi
  • Boston Common1.3 mi
  • Boston Massacre Site1.8 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about citizenM Boston Back Bay

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
May
$309
$307
Cheapest month to stay with an average 52% drop in price.
Most expensive month to stay with an average 39% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at citizenM Boston Back Bay

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Boston Back Bay

  • If you’re after a cheap room at citizenM Boston Back Bay, then you should consider staying during the low season. The cheapest deals can generally be found in November and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at citizenM Boston Back Bay, plan to stay on a Sunday or Saturday. The most expensive day is usually Tuesday.
  • The cheapest price a room at citizenM Boston Back Bay was booked for on KAYAK in the last 2 weeks was $177, while the most expensive was $418.
  • How long should you stay at citizenM Boston Back Bay? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at citizenM Boston Back Bay

  • Where is citizenM Boston Back Bay located?

    citizenM Boston Back Bay is located at 408 Newbury Street in Back Bay, 1.8 miles from the center of Boston. John B. Hynes Veterans Memorial Convention Center is the closest landmark to citizenM Boston Back Bay.

  • When is check-in time and check-out time at citizenM Boston Back Bay?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at citizenM Boston Back Bay.

  • Does citizenM Boston Back Bay offer free Wi-Fi?

    Yes, citizenM Boston Back Bay offers free Wi-Fi.

  • How far is citizenM Boston Back Bay from the airport?

    citizenM Boston Back Bay is 4.3 miles from Boston Logan Intl. citizenM Boston Back Bay is 11.7 miles from Norwood Memorial.

  • How does KAYAK find such great citizenM Boston Back Bay hotel deals?

    KAYAK scours the web for all room deals available at citizenM Boston Back Bay in Boston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Boston Back Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Boston Back Bay.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
The Eliot Hotel9 Excellent (2,329 reviews)0.05 miRestaurant, Bar/Lounge, Room service$464+
2-star hotel
Oasis Guest House8.7 Excellent (1,506 reviews)0.15 miWi-Fi, Wi-Fi available in all areas, Flat-screen TV$189+
4-star hotel
Hilton Boston Back Bay7.9 Good (1,625 reviews)0.23 miFitness center, Restaurant, Bar/Lounge$220+
4-star hotel
Sheraton Boston Hotel8.3 Excellent (3,118 reviews)0.26 miOutdoor pool, Indoor pool, Fitness center$260+

Cheapest

See cheapest stays in Boston
2-star hotel
Oasis Guest House8.7 Excellent (1,506 reviews)0.15 miWi-Fi, Wi-Fi available in all areas, Flat-screen TV$189+
4-star hotel
Hilton Boston Back Bay7.9 Good (1,625 reviews)0.23 miFitness center, Restaurant, Bar/Lounge$220+
4-star hotel
Sheraton Boston Hotel8.3 Excellent (3,118 reviews)0.26 miOutdoor pool, Indoor pool, Fitness center$260+
3-star hotel
Newbury Guest House9.1 Excellent (1,369 reviews)0.3 miRestaurant, Bar/Lounge, Free Wi-Fi$298+

Most recommended

See most recommended stays in Boston
5-star hotel
Four Seasons Hotel One Dalton Street, Boston9.2 Excellent (145 reviews)0.27 miIndoor pool, Fitness center, Restaurant$715+
3-star hotel
Newbury Guest House9.1 Excellent (1,369 reviews)0.3 miRestaurant, Bar/Lounge, Free Wi-Fi$298+
4-star hotel
The Eliot Hotel9 Excellent (2,329 reviews)0.05 miRestaurant, Bar/Lounge, Room service$464+
4-star hotel
Hotel Commonwealth9 Excellent (2,462 reviews)0.34 miFitness center, Restaurant, Bar/Lounge$376+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.4
1.8 mi
Boston Logan Intl
4.3 mi

Everything you need to know for your stay in Boston