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very clean and friendly staff
Good location! Close to many activities, shopping, etc There was a family in the room above ours.. So every morning and every night even late we could hear stomping around above us. Got woke up from sleep several times!
Very inexpensive. Staff are all extremely friendly, good hard-working people. Like almost all other Brandon hotels it sits on a very steep hill so there were only a couple of parking spots where my bike wouldn't fall over when putting it on the side stand.
The facility was clean, the staff was nice The breakfast that was set out was awful. The biscuits were cold and grainy, there was very little offered. This was the worst breakfast we have ever recieved at a hotel that offered free breakfast. They need to rethink how and what they serve or not serve anything at all. Also breakfast was only served for two hours instead of the customary three hours.
Staff was very helpful and friendly. Clean rooms. Need some updates
Good deal,40 bucks for 2 queen beds is a good deal...breakfast was pretty good too. Beds were a little ghetto but for 40 bucks not bad
The hotel is old but everything worked and it smelled clean. Great place to lay your head which is all we wanted it for. Price can't be beat!
Beds were uncomfortable and could use to be updated a little
location bed was old and very uncomfortable you could almost feel the springs, walls very thin, show head very low and i am only 5.3 so that says a lot. i felt like it was almost a pay by the hour hotel. the check in staff was OK. check out staff was horrible they didn't ask how are stay was or anything just thank you. didn't even look me in the eye. I would not recommend this place to anyone
Easy check in, large beds No late check out
Location, clean room Items came up missing after maid service. Parking is awful. And no pool.
People were nice room was clean and the shower was great. The parking was bad ans there was no pool.
The location was great for being on the strip. Directly across from Hollywood wax museum. Breakfast was decent. Friendly staff comfy beds. Good size room we had a double queen. Both rooms were very clean. Love that they provided a black make up towel. We had two double queen rooms booked at the same time for same price one room had fridge and microwave and the other didn't.
Rooms were very nice for the value.The staff was very friendly and nice
Clean rooms, good breakfast and friendly hotel staff ! More time to stay and enjoy Branson, Mo.
Bed was comfortable. Rooms were clean. Not a lot of hot water, hard to find ice machine and breakfast room
Clean, neat, good breakfast, Fantastic staff, discount tickets for some things available at the motel.
Location was awesome, bed was very comfortable Can't think of anything
The front desk staff were friendly. The breakfast was good. Was a one night stay- and was a good value for that. A little dated and the drain in the tub did not work.
The owners were fabulous-they are there serving breakfast & anxious to help in any way. the hotel was older but extremely clean.
Employees,cleanliness and location!
The owner was great. The hotel was very clean but not fancy The hotel wasn't really a 3 star
When we arrived and the staff was very friendly.When we entered our room we found the Bible opened to Psalms 119 and a note from our housekeeper that said 'God Bless You' with a :) The room was spotless.We really enjoyed our stay!We will stay here again!
Price Bath room floor looked dirty
Room was very clean and freshly painted. Housekeeping was excellent with clean towels and toiletries replaced daily. This hotel does not guilt you into reusing towels and soaps to help save the environment (and help cut their costs. This is an older hotel with no elevators. It has outside steps only and outside entrances with dated actual key entrance doors to the rooms. Buildings are separate and breakfast is in another building.
Location Room was dirty. Hair in shower, sink leaked
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Location Great,Everything you need is there and can't beat the price. Staff did a great job taking care of the rooms. Nothing
The staff was very friendly and helpful. We will stay here every time we go to Branson.
Beds were VERY comfy!!!! Rooms were great size. Bathroom a little small, but hey its a bathroom!!! Kids loved the pool area. Breakfast was sub-par. Wish they offered more of a variety. Didnt like having a key to get into room, would have liked a card instead (just me being picky). Watch where you park so you dont have to take the stairs
The staff was excellent. Very friendly and very helpful. Locatioin was easy to get to and easy to find. They did offer Wi-fi.which I did not use. The indoor pool was clean and user friendly. Did not care for the breakfast, there was no bacon or sausage. Other wise it was fine .
No hot tub. Breakfast was pretty basic and exactly the same every day.
The family-run atmosphere. The breakfast service!
I loved that it was so close to the Titanic museum. Staff was very friendly. Would definitely stay here again!! Pool was supposed to be heated, but it wasnt. It was cold in there. Room had a little musky smell when we first got there.
Rooms are clean, beds are very comfortable and the breakfast is good. Staff was very friendly and helpful! I wish they had a ice machine on each floor. Had trouble hooking up to their internet.
My family stayed here over spring break. It was very clean and quiet. Breakfast was good and the pool area was very clean and comfortable. Very good place for a mid-scale motel.
The motel is a little older property but fairly well maintained. It is very well located in Branson. Can get to just about everywhere fairly easily. Room and bathroom were clean which was the most important thing to us.
My husband and I brought our 2 girls here for a nice weekend. We had not stayed her before, we had stayed at a different hotel (won't mention the name). We wanted something better with an indoor pool and indoor access. The girls loved the pool andit was very clean. Rooms were a good size, and beds comfortable. But we didn't spend much time indoors, however the time spent there was very comfortable. Staff was very nice and helpful. We might stay again.
My husband and I, along with our 2 college-age children, stayed here on a very busy July 4 holiday. The rooms were very clean, very comfy, and very quiet. The shower was tall enough for my 6'6' son. The desk staff were really nice and answered all my questions about local fireworks festivities. Discount tickets to local attractions were easy to purchase in the gift shop, which also had great prices on souvenirs. Breakfast was better than most, and the steakhouse next door was quite satisfactory. Did not use the pools, but they were clean. Good location. All in all, very pleased & will stay here again!
it was the best stay ever right in the middel of a bunch oof good stuff first time staying there
I stayed here last summer for five nights... my two daughters loved the pool. Breakfast is good and room is clean. We are returning in a few days and I am definatley staying here:-)
The staff was very friendly and helpful. The room was spacious and quiet. I will definitely stay here on my next trip to Branson.
We thought that this was a hotel, it is not - it is a motel. We also thought it would be far west on the strip, but you must be on 76 to access it - you can't from back roads. This makes left turns difficult. The room was clean, the pools were nice, and the breakfast was good. But it still is an expensive motel!
The stay at this Best Western was great. The staff were friendly and helpful. The room was clean and the pillows are wonderful. Used the laundry facilities while we were there and that room was also clean and machines were in excellent condition.(Not dirty). Due to an advanced commitment, we had to leave this motel and stay at another one( bad experience) but checked back into this hotel when we got a chance. Will definitely stay there again.
We usually stay in our RV so we were not particularly looking forward to staying in a motel. This Best Western made it very OK. The place was clean without that motel smell, the staff was helpful, it was quiet and the location was great, along with the complimentary breakfast. If not in our RV, we will stay here again.
Great place to stay. Conveniently located to many attractions. Great service, very clean.
THIS IS WHAT I EXPECT IN A MOTEL. CLEAN, VERY CLEAN, MY ROOM WAS COMPLETELY UPDATED WITH A NICE SIZE FRIG FUNCTIONAL TV NICE LINENS CLEAN CARPET AND MODERN BATH AND DRESSING AREA. IF YOU ARE NOT FAMILIAR WITH BRANSON TAKE MY WORD THIS IS THE PERFECT CENTRAL LOCATION. WHEN I RETURN I'LL STAY HERE. THE BREAKFAST SPREAD WAS ALSO BETTER THAN MOST.
Breakfast was awesome!!! Kids too loved the food served there. The room was neatly made Swimming pool for guests Play area for Kids Free coffee anytime Walkable distance to attactions Courteous and friendly staff Though it was cleaned, as the building looks old, corridor and the strairs does not give a look of a nice hotel to stay. But once you enter the room, you feel no difference. Smaller rooms. No exhaust fans in attached bathrooms Not enough plug points to charge your phone / camera
Breakfast was good it was quiet and cozy Everything was ok
Pillow top mattress There was bugs in our bed. We had to move rooms
Staff is great! Rooms are very clean. Awesome check time at 1:00. The free evening dessert along with the free breakfast(full) is wonderful!!! We have stayed here twice and have no doubt that we will return.
Snacks at night
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very clean and reasonable no
Room was clean, great size. Beds were comfy. AC worked great - almost to great!!! Breakfast was delicious!!! I totally enjoyed my stay!!!
Food No vents in bathroom, no comfortable chair in room
1) Breakfast selection was good. 2) It's near to most of the places we wanted to cover. 3) Rooms where neater and the staffs where friendly enough. 1) It didn't have microwave in the room.
Super clean! I stayed at doubletree and comfort suites.... Not nearly as clean as Branson's Best! Best breakfast around. Room was SUPER CLEAN!!!!! Pretty normal otherwise. Loved it! No!
Check-in was a breeze Just our ID and vehicle info. The room was 1 of only 6 executive kings consisted of a sitting area with loveseat. A large bathroom, The room was clean. Breakfast was very good. Cobbler and ice cream at night. On the yellow route.
Rooms was VERY clean and the free breakfast was really good. Also the free desert bar at night was wonderful Air Conditioner did not cool down too much
We enjoyed it all No
This guest did not leave comments about this hotel.
Clean rooms, nice people, good breakfast, plenty parking Had to leave.
very nice front desk personel multi story, steep parking lot
Arriving the front desk girl was very nice and very helpful. The bed's were HORRIBLE! They were NOT pillow top as stated and quite honestly I always go by reviews when booking a hotel and pretty much majority liked the beds. If you are a single person you may but sleeping with your spouse we ended up in the middle of the bed. We laughed of course but after the 2nd night it wasn't funny. Uncomfortable and miserable. Our room was not easily located which was also disappointing considering there were only a few other cars there.
The room vas clean, the bed comfortable There was not a freezer in the frig.
Location, hot breakfast, and location.
excellent breakfast comfortable beds lounge with entertainment and very nice pool.
Worst experience ever Worst experience ever
We liked the comfortable beds, indoor pool, location, and free breakfast the hotel needs to replace their carpets in the main areas. The room could have been a bit cleaner, but it wasn't bad. The bathroom floor needed mopping. Pool was cold.
Not only was it a beautiful hotel, but it the rooms were a lot nicer than we were expecting. Our room had a mini-fridge, microwave, a table for two, a desk, and chair. We loved the jetted bathtub and the bed was super soft. There was a stench in the hallway that made it less appealing. The stench in the elevator was even worse and it seemed that the elevator floor hadn't been cleaned really well. Also, while loved the jetted bathtub, it apparently was leaking. My husband had gotten a call that it was leaking while I was soaking in the tub. We didn't know where it was leaking from.
Location was good. The lodge feel was nice It's pretty run down, carpet stains, Ac broken, hot tub out of service, water temp would spike
We liked how close it was to everything on the strip. It was old run down and bland. There was not any comforters on the beds and the beds were old and hard. It felt like going to grandmas house from the 70's and the decor had not been updated.
Great location Although it was free, the breakfast was lacking
I liked the location. It was convenient for the shows and attractions. Our toilet was not clean and we had to clean it before using. We were on our honeymoon and couldn't be intimate because there was a family next door with kids that were loud and we could hear all thier conversation so we knew they'd be able to hear us the walls were that thin. Great honeymoon! At checkout I noticed they had double charged my account and asked to have it fixed. Was told it was and saw the credit to my account. The next day I had two more charges to my account and when I called the hotel no manager was on duty and the lady on the phone was rude. At this point I've been charged 3 times for the same stay since I've gotten no resolution.
I liked the overall theme of the lodge; rustic mountain lodge. The lodge was outdated. The carpets in the common areas were largely stained. The door to our room was not installed properly or the building has settled; I could see people passing while in my room which means, they could see me as well. Although our room was tidy and appeared clean, with all the extra paint and wall paper on the walls; it gave the illusion of being unkempt.
ABSOLUTRLY NOTHING MILDEW IN THE CARPET AND BLACK MOLD IN THE WALLS NO REFUNDS AND NO POWER IN OVER HALF THE BUILDING. EVERYTHING
Nice size indoor pool was the only positive We had 2 towels (2 queen beds) that looked old, with stains and holes. The floor didn't look like it had been vacuumed.we had 1/2 roll of toilet paper and no spare roll left. Open tissue places, but no tissues in room. The beds were made but in the middle of the night I woke up to something crawling on me. When I turned on my light, there were small bugs on my pillow and sheet. We will not be back.
EVERYTHING. The staff and owners was the best I have ever had. The place wa so clean and friendly very polite and willing to talk to us about places. Not a thing. It was perfect
Close to the strip. Clean. Nice guy at the desk.
This guest did not leave comments about this hotel.
Location was close to theater. They charged an extra $20 when you check in. 'A security fee.' He said it would be credited back.
The location. The can change the interior design. Also, breakfast options should be a little more.
It was clean The beds where very small and we had to keep asking for towels because they would never have them in the room.
Great Location very near to Strip and just beside the water park. Daily charge need to 20 percent less would be great.
It was a bed.... That is the only positive thing I can say. The room smelled like must, we asked what could be done. He came down and sprayed fabreeze. We got a candle for the room otherwise it would not have been tolerable! There were two cob webs with small spiders in the tub. The breakfast was cereal and waffle
1st floor The walls are thin people walked over my head all night. The light bulb was blown out over sink. Closed in smell old funiture.
Very clean. Very friendly No
Location The towels where mixed match and frayed. Need major updating.
Not Much, just the price The breakfast area was small, waited 20 minutes to make a waffle, No hairdryer in room, tv was blurry, static, should have been updated. I think 1999 wants there tv back. Room lacked luster, boring looking