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this was a great place to stay.Clean,comfortable,and we will be staying here again.
The location was wonderful. Perfect for getting around town but also good for peace and quite. The grounds were lovely, well manicured. Did not like the way the condo was arranged. The bedroom was in the very front as you come into the door. It seemed so far away from the living area. Also, the rooms are tiny. No room for luggage in bedroom. Had to put suitcases in living room.
Great rooms for very reasonable price. Not comfortable with master bedroom not having a door on it. Prefer more privacy for showering and toilet use.
Location! Kitchen in room Tile in bathroom was coming up
Hotels location was perfect for visiting shows. Bathroom lighting was poor and bathroom was small, but adequate for 2 people.
Room was great. Resort public areas were great. Both pools were awesome and the kids loved the playground. When I booked the room I felt I was booking a room with a king bed but it ended up only being a double. A little dissappointed about that.
We liked the hotel very much. This was our second time to stay here. The location was good, the staff friendly, the rooms clean, and the beds were VERY comfortable. I forgot 2 nice shirts in the closet and they mailed them to me. Will stay there again.
Liked the location. Close to shopping, and dining. The door key did not work, had to call the night staff, to have someone come and open the door, that only took a few minutes.
I loved the condo. It was very clean and well furnished. I also liked the location. The only thing I didn't like was, there wasn't a door on the master bathroom.
Location The beds were so uncomfortable we checked out after only one night.
Staff not overly friendly. Also had to put up with usual timeshare sales pitch.
Friendly staff, beautiful grounds, nicely furnished units. Mattresses pretty worn, need updating. Had old style TV's, no flat screens.
Great location Although it was free, the breakfast was lacking
I liked the location. It was convenient for the shows and attractions. Our toilet was not clean and we had to clean it before using. We were on our honeymoon and couldn't be intimate because there was a family next door with kids that were loud and we could hear all thier conversation so we knew they'd be able to hear us the walls were that thin. Great honeymoon! At checkout I noticed they had double charged my account and asked to have it fixed. Was told it was and saw the credit to my account. The next day I had two more charges to my account and when I called the hotel no manager was on duty and the lady on the phone was rude. At this point I've been charged 3 times for the same stay since I've gotten no resolution.
Worst experience ever Worst experience ever
We liked the comfortable beds, indoor pool, location, and free breakfast the hotel needs to replace their carpets in the main areas. The room could have been a bit cleaner, but it wasn't bad. The bathroom floor needed mopping. Pool was cold.
Not only was it a beautiful hotel, but it the rooms were a lot nicer than we were expecting. Our room had a mini-fridge, microwave, a table for two, a desk, and chair. We loved the jetted bathtub and the bed was super soft. There was a stench in the hallway that made it less appealing. The stench in the elevator was even worse and it seemed that the elevator floor hadn't been cleaned really well. Also, while loved the jetted bathtub, it apparently was leaking. My husband had gotten a call that it was leaking while I was soaking in the tub. We didn't know where it was leaking from.
excellent breakfast comfortable beds lounge with entertainment and very nice pool.
We liked how close it was to everything on the strip. It was old run down and bland. There was not any comforters on the beds and the beds were old and hard. It felt like going to grandmas house from the 70's and the decor had not been updated.
Location, hot breakfast, and location.
I liked the overall theme of the lodge; rustic mountain lodge. The lodge was outdated. The carpets in the common areas were largely stained. The door to our room was not installed properly or the building has settled; I could see people passing while in my room which means, they could see me as well. Although our room was tidy and appeared clean, with all the extra paint and wall paper on the walls; it gave the illusion of being unkempt.
Location was good. The lodge feel was nice It's pretty run down, carpet stains, Ac broken, hot tub out of service, water temp would spike
The cleanliness was great! Also the sign that says the duvet covers are washed daily was very good to see- if it is true. Pillows were comfortable and plenty. It was just very no frills. I've paid less at a nicer hotel. I felt that for the appearance of the room and comfort of the bed it was overpriced. Bed was not plush but was hard and bouncy.
We usually stay in our RV so we were not particularly looking forward to staying in a motel. This Best Western made it very OK. The place was clean without that motel smell, the staff was helpful, it was quiet and the location was great, along with the complimentary breakfast. If not in our RV, we will stay here again.
The stay at this Best Western was great. The staff were friendly and helpful. The room was clean and the pillows are wonderful. Used the laundry facilities while we were there and that room was also clean and machines were in excellent condition.(Not dirty). Due to an advanced commitment, we had to leave this motel and stay at another one( bad experience) but checked back into this hotel when we got a chance. Will definitely stay there again.
The motel is a little older property but fairly well maintained. It is very well located in Branson. Can get to just about everywhere fairly easily. Room and bathroom were clean which was the most important thing to us.
My husband and I brought our 2 girls here for a nice weekend. We had not stayed her before, we had stayed at a different hotel (won't mention the name). We wanted something better with an indoor pool and indoor access. The girls loved the pool andit was very clean. Rooms were a good size, and beds comfortable. But we didn't spend much time indoors, however the time spent there was very comfortable. Staff was very nice and helpful. We might stay again.
I stayed here last summer for five nights... my two daughters loved the pool. Breakfast is good and room is clean. We are returning in a few days and I am definatley staying here:-)
Great place to stay. Conveniently located to many attractions. Great service, very clean.
THIS IS WHAT I EXPECT IN A MOTEL. CLEAN, VERY CLEAN, MY ROOM WAS COMPLETELY UPDATED WITH A NICE SIZE FRIG FUNCTIONAL TV NICE LINENS CLEAN CARPET AND MODERN BATH AND DRESSING AREA. IF YOU ARE NOT FAMILIAR WITH BRANSON TAKE MY WORD THIS IS THE PERFECT CENTRAL LOCATION. WHEN I RETURN I'LL STAY HERE. THE BREAKFAST SPREAD WAS ALSO BETTER THAN MOST.
The staff was very friendly and helpful. The room was spacious and quiet. I will definitely stay here on my next trip to Branson.
My husband and I, along with our 2 college-age children, stayed here on a very busy July 4 holiday. The rooms were very clean, very comfy, and very quiet. The shower was tall enough for my 6'6' son. The desk staff were really nice and answered all my questions about local fireworks festivities. Discount tickets to local attractions were easy to purchase in the gift shop, which also had great prices on souvenirs. Breakfast was better than most, and the steakhouse next door was quite satisfactory. Did not use the pools, but they were clean. Good location. All in all, very pleased & will stay here again!
My family stayed here over spring break. It was very clean and quiet. Breakfast was good and the pool area was very clean and comfortable. Very good place for a mid-scale motel.
it was the best stay ever right in the middel of a bunch oof good stuff first time staying there
We thought that this was a hotel, it is not - it is a motel. We also thought it would be far west on the strip, but you must be on 76 to access it - you can't from back roads. This makes left turns difficult. The room was clean, the pools were nice, and the breakfast was good. But it still is an expensive motel!
The rooms were comfortable and clean will stay there again! We liked the whole experience
Great value place to stay. With the value this place brings it makes it hard to complain. With that being said I'm sure they can afford to renovate but may not have to because of the competition. Anyway you look at it this a great option.
Very comfortable and convenient to the shows and shopping in the Branson area. The staff was very helpful and pleasant.
Arriving the front desk girl was very nice and very helpful. The bed's were HORRIBLE! They were NOT pillow top as stated and quite honestly I always go by reviews when booking a hotel and pretty much majority liked the beds. If you are a single person you may but sleeping with your spouse we ended up in the middle of the bed. We laughed of course but after the 2nd night it wasn't funny. Uncomfortable and miserable. Our room was not easily located which was also disappointing considering there were only a few other cars there.
very nice front desk personel multi story, steep parking lot
The room vas clean, the bed comfortable There was not a freezer in the frig.
Clean rooms, nice people, good breakfast, plenty parking Had to leave.
ABSOLUTRLY NOTHING MILDEW IN THE CARPET AND BLACK MOLD IN THE WALLS NO REFUNDS AND NO POWER IN OVER HALF THE BUILDING. EVERYTHING
Nice size indoor pool was the only positive We had 2 towels (2 queen beds) that looked old, with stains and holes. The floor didn't look like it had been vacuumed.we had 1/2 roll of toilet paper and no spare roll left. Open tissue places, but no tissues in room. The beds were made but in the middle of the night I woke up to something crawling on me. When I turned on my light, there were small bugs on my pillow and sheet. We will not be back.
They room was amazing very comfortable and clean Not having the vending machine around our room
They had a nice hot breakfast for us, the pillows and bed were comfy. The room was clean and the bathroom we were in was huge. I didn't get to stay longer this trip!
Very polite staff. Very prompt with your request. Great breakfast.
It was a bed.... That is the only positive thing I can say. The room smelled like must, we asked what could be done. He came down and sprayed fabreeze. We got a candle for the room otherwise it would not have been tolerable! There were two cob webs with small spiders in the tub. The breakfast was cereal and waffle
The location. The can change the interior design. Also, breakfast options should be a little more.
Location The towels where mixed match and frayed. Need major updating.
Not Much, just the price The breakfast area was small, waited 20 minutes to make a waffle, No hairdryer in room, tv was blurry, static, should have been updated. I think 1999 wants there tv back. Room lacked luster, boring looking
Location was close to theater. They charged an extra $20 when you check in. 'A security fee.' He said it would be credited back.
Easy check in I did not like the fact they prefer charged my credit card $25. Still waiting for charge to be taken off
It was clean The beds where very small and we had to keep asking for towels because they would never have them in the room.
This guest did not leave comments about this hotel.
1st floor The walls are thin people walked over my head all night. The light bulb was blown out over sink. Closed in smell old funiture.
Very clean. Very friendly No
Great Location very near to Strip and just beside the water park. Daily charge need to 20 percent less would be great.
Close to the strip. Clean. Nice guy at the desk.
Hard beds, filthy rooms, breakfast and coffe were gross, the only thing that was fairly clean and smelled good was the office and who is booking the office?
Location was great. Frig. Microwave. Peeling wallpaper. Ancient, stained pillows. Very, very old flooring and fixtures. Unclean.
It was centrally located and easy to get to all activities The room was not cleaned several days of our eight night stay. After the room not being cleaned the first 2 days of our stay, I asked if we could leave and get the rest of my money back and they told us "NO! after the first night we could not get our money back." The continental breakfast consisted of coffee, juice, oatmeal, donuts, and bread that you could toast? Although very few people stayed in the hotel while we were there, they clumped us all together so we always had noisy people above us are beside us. Even when there were only three couples there in the middle of the week. The managers were not friendly at all!