Brasschaat Hotels

restaurant Breakfast &Service

buffet breakfast decor to dark in one room but was given a much lighter room no bother

Location Small size of room and resulting lack of chairs/desk.

Very unfriendly reception. Web page does not represent the hotel. Room very very small. Way overpriced.

Location near to motorway Breakfast was of a poor standard. Coffee weak and horrible, bakery down the road but oven half baked bread was served.Staff not interested on checkout if our stay was satisfactory.

Easy check in and out. No tea making facilities in room. No hair dryer in room.

TV in the room, easy access from the motorway, OK reataurant. No, not that we can think of at the moment.

Quiet situation, vast parking, WiFi in rooms, good restaurant, location easy to find.

Easy to park and friendly staff in a very convenient location. Lack of facilities

The staff of the hotel was very attentive and ready to help at any moment The temperature in the room was very cold, the central heating didn't work

best was location breakfastroom too crowded in the morning,

Breakfast choices Room tempertaure control not available

were upgraded to superiour room without additional charges room was located on 2nd floor with the back window coming out onto the car park which caused a lot of noise from people getting into their car and slamming doors etc. during the night. Would not recommend the same room to anyone.

Kindness of hotel staff, enough space in the room

The location was good, staff helpful, breakfast was plentiful. Our room was dirty as were other parts of the hotel, parking unavailable very near hotel. Seemed more like two-three stars rather than four.

The breakfast was great! The staff at the desk & at the breakfast were efficient & courteous! No way is this hotel 4 stars! The sheets did not fit the bed! The pillows were from the 1980's! The bathroom 1970's!

location

breakfast was good but no coffee self service. Close to restaurants etc. Room decoration needs updating. wall paper hanging or scraped in many places. It surely was not what I would class as a superior room. Strange was also that every night had a different room rate, although still amounting to the agreed total for the 3 nights.

It's clean and nice, nothing is broken or anything. City centre is only max 10 min walk away. I used national bank parking, 6 min walk and 5 euros a day. The room was big enough, but I had hoped they would be a bit large.

Fast effective check in, decent rooms, good beds Nothing special, therefor maybe overpriced. Parking definitely overpriced/

charming staff Airco not sufficient and too noisy (room 701)

Central location

They didnt respect your reservation and tell us they dont have rooms even we get confirmation from kayak

The location is good. The room is too small.

Friendly personnel. The breakfast was very good with alot of choice. I had booked 2 rooms, but when we arrived, only 1 room had been actually been reserved. It took quite a while before a second room could be arranged as the hotel was apparently full. Finally after 20 minutes, a second room was given to us.

Public transport to town center is easy Swimming pool & Sauna Promised safe in room unavailable Secure parking is not free as was advertised

I really liked the lobby and the reception design. The rooms are old style and not suitable with the new lobby

The location staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.

coffee not served at table during breakfast old documentation of the city of Antwerp 1994 !!!! (in room)

Location was not too far from the city center. Better deal than other 4 star hotels (offered on line) with breakfast The beds were comfortable and firm enough. I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.

1 i didnt like this hotel

employees very helpful shower curtain fear everytime you take a shower

bar closed 23:hrs saturday night. staff would not provide roomservice

Very modern and stylish hotel. Friendly staff. The bed was a little too soft. I prefer a firm mattress.

The city location was perfect, only a few hundred metres from the railway station. Also very convenient for shopping The bar prices in the hotel were ridiculously high.

The room is great value for money When my room was cleaned they often left dirty towels and did not remove used shampoo bottles etc.