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The room was spacious and clean. The breakfast room was an absolute horror, with hundreds of tourists fighting for food and a table. The facility is a disgrace to an otherwise decent hotel. The water in the shower was too cold and the pressure too low.
everything! The welcome by the reception staff, the cleanliness of the hotel and room, the ambiance, the breakfast service and the "black" head waiter who was very pleasant and graceful in looking after us. The restaurant prices. 5 euros for tap water served from a bottle. Martini served straight in a regular glass rather than in a martini glass.
The location was great and next to the centeral turistic spots. The staff was kind and allowed us to late check-out Excellent breakfast buffet. The room was cleaned everyday, and was fully equipped. WI-FI signal was poor and the room. There is no tea/coffee making facilities or bottled water in the room. I don't have antyhing else to say.
Very good hotel for the price no
The staff were nice. The hotel is in a very seedy, unsafe area. The room was cramped and even though it was a non-smoking room, it smelled like cigarette smoke.
Great position: very close to the city center, to the main attraction and to public transportations
Good location; nice staff; Spacious lobby and bar gives relaxed athmosphere and room to relax. Rooms basic but clean
It was very clean, great localization, in the center but no notice when you sleep! Loved it Liked it all
--the efficient check-in --the very large (by European standard) of the room --the absolutely excellent buffet breakfast included in the room price
Close to touristy areas It might be a 2 star hotel but that doesn't mean you skimp on cleanliness. It was also SO loud, even at 2am. When we called to complain about a domestic dispute in the room next to ours (throwing furniture and screaming) they said they'D get to it when they can. Didn't happen.
Excellent location, great price, good breakfast(included) The staff that received us wasn't so helpful and had a bad attitude
The AC worked great. Our non smoking room reeked of cigarette smoke.
Hotel is very well located in the city center - ideal for tourists. Just couple of things spoiled whole Brussels experience: 1 - Discovered there were no towels in bathroom right after taking a shower, 2 - Late evening food from room service was foxy - a complete shame for a 4 star hotel.
staff was very nice, location was perfect, room service breakfast was great
The location close to Grande Place is excellent. Old fashioned bathroom, with even a little bit of moisture in the corners.
Location is good. staff are excellent and very nice. Nothing
Excellent overall, nice furnishings, perfect location. Wifi was spotty - signal was fine in the bathroom, but not on the bed. Absolutely nothing else to complain about, though.
Excellent location just around corner from The Grand Place Reception staff somewhat unhelpful but the concierge and staff very helpful and informative.
I thought the breakfast was nice, and the beds were comfortable. I had to ask to switch my room twice as I found the rooms depressing and not light or big enough. The room temperature was very cold and I had to ask for a space heater. I found some concierges helpful; others not. The food in their restaurant was not good and I had an issue with something I ordered. I also wished they had made laundry service available. The lobby is very cold and shuts down early, and there is no where to have a drink, read and relax. The bathroom smelled very funny, and I could not get them to fix this. I also received no offer of help with my luggage when I called down to say I was checking out. Overall, this hotel needs updating and to be much more cozy, light and guest friendly. There is a lot they could do to improve.
Location and standards
Staff was very helpful and professional. My experience was exceptional. Everything met expectations.
The bed was not very comfortable which is dissapointing from a hotel of this standard
Great location, nice rooms and we thought the price was really reasonable.
A bit overpriced, the breakfast good but to expensive. The best is the location !
Quick check-in, discreet personnel
helpful staff, center of the city for the price i paid, wroth it!
Very central, easy to walk anywhere in city center, very good hotel facilities and friendly hotel staff. Because of the very central position of the hotel, street noise goes around the clock day and night, which is a problem for the rooms looking at the streets.The bar served moistened nuts and the reply was "this is what we have".
location is great! we had problem with room service. couple of days before arriving we ordered, prepayed a small birthday cake for 60euro wich they could not take to the room from the kitchen in 45 minutes after asking for it, so we could not wait for it. They explained that they were to busy.
Location not free internet
we liked the quality and luxury, and the staff's friendliness as well as the italian restaurant few things minor like no iron board and was a bit pricy and minited room service options
Staff friendly and efficient, concierge particularly
Fabulous service from the Concierge, ALL staff v courteous, helpful and the best service I have had in a hotel for a very long time! The room maid even put a bookmark in my book!
Front desk staff was wonderful -- rooms were comfortable. Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.
Location is fantastic; staff is wonderful. It's a very nice hotel.
The interior decoration is very pleasant, rooms are quiet.
Atmosphere was perfect. Nothing.
The 'romantic package' secured us a very good room for two nights in a first class hotel for a good price. Breakfast was poorly organised and choice was very limited. The garden is lovely though.
Very fast and efficient check-in and check-out, room small but comfortable and well-equipped. Minor point : coffee-making facilities would be useful
One can count on the quality of the staff.
Hotel facilities detail has incorrect information. According to detail when I book room, Wifi is available with additional fee (6.95 per day). However not only wifi, internet connection (LAN) was need additional fee. If I've known LAN connection was not including room charge, I was not book this hotel. This is totally incorrect information. Hotel must disclose not just wifi, even LAN connection require additional cost. If this was on hotel detail, I NEVER HAVE BOOKED THIS HOTEL.
We thoroughly enjoyed our stay of three nights at the Stanhope. It was a convenient location for walking Brussels, and enhanced time there. The staff was great and accomodating of our needs. We loved our room which was spacious and nicely appointed. The only semi-negative thing I can say, is that the bed was quite soft, which was not good for someone with a bad back like me. Also, we asked to have some food heated up, and they said that they would send someone to take care of this for us. They forgot, and we had to call a second time.
Close to EU Commission offices pillows too soft
the hotel room design is great,it provides a fantastic atmosphere of luxury
Staff was not helpful, beds were old and not comfortable at all (had two rooms to try since the first one had brown water in the bathroom since it wasn't used for a long time).
very clean room bit costy
the comfortable room no
Very polite staff
Great location and staff
Absolutly nothing they dubble charge me for one nights accmodation and would not repay the money i had to call my bank and invovle the police still awayting refound Absolutly nothing they dubble charge me for one nights accmodation and would not repay the money i had to call my bank and invovle the police still awayting refound
Well located near metro stop. Staff were pleasant and helpful
Style and comfort of the room, Excellent professionalism and kindness of the staff
The Bed was the best we have ever had in Europe. Very Clean and the Design of the rooms, especially the bathroom was fabulous. Simple, Elegant Style. Furnishings on outside terrazzo were fun and comfortable.
I like the room as well as the bar at reception level I was surprised to have to pay for a breakfast I did not have. But I suppose this had to do with the fact it came as a promotional, 'take it or leave it' package?
Beakfast & resceotionist was quite helpful.
I love in this hotel in a prime location in the city center, markets, and particularly among the international fashion shops and the hotel staff friendly good spirit and vitality They freezing of 300 euros from your Credit for the duration of your stay + value of accommodation and breakfast, the Internet and the position of the vehicle is not free and at the same time expensive
Excellent staff, beautiful lobby & rooms, relaxing shower, great shower products.
The staff is great! They know me well by now and pamper me. The executive lounge was very dirty. Glass tables looked as they had not been cleanec in days! The service was much too slow. First time it was that bad.
Comfortable rooms, view from 15th floor, excellent breakfast Queen delxe plus room - it is not standard for 5 stars, it is 3 or 4. Bathroom was small, TV was old, shower was on the wall, not portable, without massage mode. Baths was for children, not for adults.
Spacious room, great views across the city The bathroom fittings are very 1970s. They could do with putting in better shower units
room veiw was fantastic panoramic veiw over city was awesome breakfast was super every thing you could want quite a long walk from grand place
the place (louise) such nice place.
The hilton standard quality
High floor, quiet room
Service was very good, it was clean and quite luxurious.
The deal was great, staff good, breakfast nice and great that it was included as most Brussels hotels don't include it. The location is good, easy to get to and in a nice area. I would not say that the room we stayed in was 'luxury' or 5 star, although it was comfortable and clean. I think the staff may have been overworked/understaffed during breakfast service as it was difficult to get coffee and refills. The price of minibar items is terrible - 7 euros for a bottle of water (which is the same as a bottle of beer).
The service and Location was perfect. I expected more though especially that I got equal service in some 3 star hotels in Europe. I got equal service in some 3 star hotels in Europe. Therefore, the value for money is not worthy. I have asked the reception to give me a late check-out for an extra hour and he refused which made us leave the hotel early and stay in the Airport for an extra hour.
I thought the entire staff including housekeeping was very friendly, helpful, courteous, efficient in trying to meet our needs. I had to deal with management couple of times and Dimitros was just great! Location is excellent, rooms are well lite with all the amenities. I like the idea that every floor is different in color and décor. Also many rooms are not the same. I like the state of the art security system and privacy with the room keys and not being able to access another floor w/your room key. Rooms are comfortable not like some hotel rooms that are very small and crowed. I think on the daily basis they should make a slight change in their menu for the buffet breakfast. Everyday it was exactly the same. Breakfast is open 6:15 and they should be ready at 6:15, the hot food was not ready till 6:40, chef was still preparing. I was with a Globus tour in Amsterdam, Luxemburg and the 2 hotels there had a slight change in their menu. Radisson should get a sophisticated coffee machine so people can help themselves that way you don't have to ask them for coffee and it would help a busy day. It was very chaotic, short of staff several days in the breakfast restaurant, , everybody was running around then accidents occurred spilling coffee, crashing plates. Tables were not cleaned off so it was difficult to find a table. I understand that at times understaffing occurs, I think days like this they should have a sign Please wait to be seated, so they could get a table ready for the amt. of customers to be seated. As people were let in freely, we're looking for a clean table and it was difficult to find one so I landed up cleaning my table plus got my own coffee. I felt it was ok to help out a little bit. They have a ledge anywhere from 2 1/2-3 inches high before going into the bathroom which doesn't make sense why they have it, it serves no purpose and certainly does not help the décor. I think it is very dangerous especially at night. I kicked it on the first day 3 times and then I put a colorful luggage strap on the floor and left the light on. 2 other couples stumbled on it, laid a towel to even it out, taped some paper across as a reminder that the ledge was there.
I have received everything I asked for - a hotel in the ceter of town, with all the amenities, corteous and pleasant people at the reception and the departure. I shall use you on my trips again.
Free parking at the hotel. Nice surprise were the tickets of the Margritte museum and the tickets of the public traffic. Good service, nice personel good breakfast, good excusebecause it was too crouded to be placed immediately. The room maid came twice disturbing us. The room smelt of smoke, what was irritating.
Its nice clean and in a good location I arrived at 13:46 and I was told that check in starts at 15:00 so I was given the room as a favour Thats the feeling I got
Staff was very accomodating and I was very pleased with the service. I paid extra to stay on the business floor as I had much work to do between meetings. The Internet was barely working and I was very unproductive. This was a major disappointment especially for the extra money spent.
Perfect location It is really 4*. No 5*.
General ambience, decor, location We could not adjust the room heating low enough or alter the temperature of the bath/shower water.
Location and staff weRe great. I was on the second floor and there must be a club directly underneath. I couldn't sleep because the music was throbbing through the room. I had to be up at 5 am so this was disastrous. Not good at all. Not worth it at all.
Free wifi, cleanliness, allowance of late check out, location Slow wifi, water pressure in shower
Great location for bars and restaurants.
The location of the hotel is excellent. Our rooms were on the fourth floor. This floor is due to be renovated. I would suggest that it is overdue. Tiles are lifting in the bathrooms making proper cleaning impossible and there is mould everywhere. The toilets are coming away from the walls. They also block at regular intervals. Cupboard doors are coming off their hinges and racks of drawers are broken, making unpacking difficult. The beds were soft and uncomfortable. After we complained, we were moved to another set of rooms, also on the fourth floor. These rooms were in a slightly better state of repair, perhaps owing to the fact that they were part of a suite and therefore used less frequently. However, the beds were still uncomfortable and are due to be replaced.
Great room and bed plus very friendly staff A hard street/location to find but well worth the effort
Excellent location, general good quality hotel cold
absolutely newly opened, excellent staff, very good breakfast; excellent standard of room and bathroom wireless not working in room; little natural light
Perfect location for our city trip, nevertheless quiet. Fantastic breakfast buffet. Very friendly staff except from the very grumpy one doing the check out early in the morning...
Central location. No noise from the street. Nicely decorated. Staff willing to solve the initial problems: example, electric heater brought to the room; metal key to lock the door, etc. Front desk staff still not 100% trained and familiar with tasks and tools. Before opening an hotel basic checks should be a must: telephone not working, heating not working, hotel room could be locked only with a traditional metal key, etc.
Friendly hotel staff. Excellent location just 50m from the central station and 10min walk to the down town. Sound-proof rooms. Nice Breakfast. In the first day, some reconstruction activities took place at the lobby area. In case, you go there for business purposes, please note that the wireless access is only available at the lobby, and the internet connection went down due to an ISP fault.
The hotel was within a few minutes walk from Grand Place and close to many cafes/restaurants. The hotel was minimalist but comfortable with a great bathroom including a superb walk-in shower. The staff were very helpful. It was a little difficult to find being tucked away down a narrow street.
Nice design, good location and potentially good overall package. Room was sizable and bed comfortable. Hotel had opened previous weekend and there were issues, unfortunately. WiFi signal is not the strongest yet and air conditioning is sucking all the heat out.
the hotel is new! everything is so nice prepared. The wash room, the bed sheet are all very clearn. The room is big.The Location is excellent. But travellers must make sure you come out from the correct tram/train stop. If you come out from the correct one, you find the hote is just in front you. We came out from the trian station main exis, returns out we walked a big round to get to the hotel. if you are not sure how to go there, make sure you check the google map or call the hotel when you get off your train. if breakfast is included in 99 Euro would be great!
Very nice room. Clean, big bed, high quality cosmetics. Hotel has 2 computers with Internet. You can use them free. Location is excelent - 100m from Central Station. The heating system wasn't working. Hotel staff was unfriendly. They didn't care about client needs. Breakfast is pretty poor for a 4 stars hotel. The food is fresh and tasty but you have not many chooses (french style - avaricious).They asked us to pay the bill in advance when we checked in.
The relaxed attitude and comfort, that made it a pleasure to stay for our weekend visit to the Christmas Market Would like tea making facilities in the room
Excelent location, good breakfast
nice rooms, good breakfast. power on my shower was low and took a long time to heat up in the late evening.
Nice rooms, great location We could smell the sewage in our room. When we confronted the staff about it, they said yes, the sewage line runs under the hotel.
Leaving the hotel I woke up 3 times to find the room filled with a smell of rotten eggs which me me feel ill and had to change rooms. the second room was fine, but much smaller.
location was good, staff was nice the room was horrible. awkwardly placed in a dark corner next to the service elevator and stairs. a lot of noise of staff moving stuff, walking up and down the stairs at night and early morning. definitely not what I expected from this hotel which seemed nice from the pictures. I felt cheated and very disappointed. If there was a way to request some kind of refund or compensation, I would.
Excellent location, within easy walking distance of the main sights and public transport system. Accommodation was clean & tidy and staff most helpful & efficient. Our room was faultless.
Clients are very good taking care of.
Location near the Grand Place, internet service, godd breakfast and helpful staff.
You can't get a better location than this. Very nice front desk people. Breakfast was rich and the service amazing. Loved their waffle maker. Overall good experience. I wish they had milk alternatives like soy, almond or lactose free milk. The chocolate store in the building is touristy and overpriced, the service is terrible; even if its not the same business than the hotel, the hotel should not promote it or recommend it (they give you a 10% discount if you are a guest) The glass divider in the shower is dangerous, they are not firmly attached.
big & silent room
Location and price, perfectly adequate Noise from hall, some maintenance issues in room
--> TLDR? This hotel was a nightmare because of: - No working water for 2 days without notice! - Rude and unprofessional staff (arguing in the hall for 40 minutes) - The worst water pressure - Ladies - Bathroom was completely unusable to do hair/makeup (lighting, no plugs, no mirrors outside the bathroom) Oh and that "open bar" they call out? You have to pay for anything you get from it. They like to be purposefully deceiving here. After a 8 hours of travel, sweaty and tired, we arrived at NH Brussels Grand Place. At the counter was a notice saying that there would be no water service (no showers, no use of toilets, no use of sinks) until the evening. News to us. I asked why we were not notified that there was maintenance on the water - if we had been emailed, I would have showered before leaving in the morning. It was a huge inconvenience that now I had to either sit in the room for hours waiting for the water to come on, wasting our precious little time in Brussels, or hit the town with hair that hadn't been washed in 2 days, and generally just feeling disgusting. Without apologizing, she said they found out about it this morning and there was nothing she could do. We came down later and asked for a manager. He wasn't in. We were upset that we had no warning about the water and were treated without empathy by the concierge. We were told by another unapologetic employee at the front desk that this is planned maintenance that happens at the start of the year to clean the water. So...you didn't know it was happening to give advanced notice but it's planned maintenance that happens this time every year? Alright then. The next morning we're awoken at 8am by a woman loudly cleaning out all the rooms in the hall. Bit early? Fine. Then we hear more commotion - the woman, along with what sounds like the manager, are loudly arguing in the hall. We can hear it all the way from the bed, as it's a heated argument. This lasts 30-40 minutes. I get up and see that there's a slip of paper under my door. I pick it up and realize it's identical to the notice we saw yesterday, just with changed dates. Yes - the water will be off again from 10:30am to 5:30pm. It is now just after 9am - thankfully we didn't sleep in and miss our ability to shower again!! Yet again, we get no notice that we need to get up at 9am or earlier to get a shower again. Good thing we had a full day planned and weren't reliant on using the toilet in the hotel during the day. I take a shower (while I still can), and it's seriously a joke. The water dribbles from the shower head, barely allowing me to fully rinse the shampoo from my hair. I towel off and pick up the hotel-provided hair dryer. It's weak, but it will do. One minute later, the dryer overheats and is rendered unusable. Luckily, I have a travel dryer. I see there are no outlets in nor around the bathroom. Typical Europe. I go out into the bed area and realize the *only* mirrors are in the bathroom. I'm forced to use my faint reflection in the tv as a mirror. That done, I go back into the bathroom to do my makeup. I look at myself in the mirror and see that the lighting is so poorly laid out, it makes it nearly impossible to see what you're doing. There are no front facing lights, just an led that is behind you as you get up close to the mirror to apply makeup, making you look like the monster in a horror film. Clearly a woman had no hand in its design.
the condition of the room and bathroom is 3 star at it's best, not a 4 star hotel
The Staff were always very friendly, welcoming and smiling. This made it easy to approach them about anything. The room and facilities there were really very good.
Hotel was fine - very close to Gare Centrale and Grand Place Breakfast was ridiculously expensive 21 € - and was not worth the money - just a standard buffet
The fact that it was really central location in the capital and easy !
Very modern, clean and comfortable rooms. Having a room at the end of the hallway (no noise) and with windows opening at the front and the back of the room was surely a bonus. Staff at the desk spoke many languages, unfortunately Dutch was not one of them.
Very much so!!!
Nothing. Rip off. Totally overpriced
Good central location, the breakfast was very good and I would stay here again
Location close to the Grand Place. The bar was only open at certain times. I was also surprised that there were no coffee/tea making facilities in the room.
Convenient location I had a "good " rate in comparison with the "off the street" price but this hotel is over priced
Once the issue of our lousy bed was raised the first morning they gave us a decent room and bed immediately. Our next 2 x nights in this hotel were fine. The bed in 329 sagged unbelievely badly in the middle and left us both a wreck by morning.
The location was excellent and the room was not enormous, but completely renewed. In any case extremely good value for money. The personnel at the bar was very helpful. Few small details: 1) we asked for a baby-cot, but it was furnished without protections which we asked unsuccessfully, 2) the first morning we were told at the restaurant that the breakfast was not included, which was not the case according to our reservation (probably a bug between the booking.com and the hotel reservation systems as it was fixed the day after after showing our reservation), 3) we informed that the pipes in the bathroom were blocked (the water didn't go out), but nothing happened whilst we were there
The staff was friendly and helpful. The location of the hotel is ideal for travelers. The rooms were clean and the facilities were wonderful. When we checked into our room, the internet access was broken and the tv audio feed for the bathroom was also broken. After they realized that it all needed to be repaired, we were required to move to a different room. It did not make for a good first impression, although we really enjoyed the rest of our stay.
They didn't have guilt. They had blanket with sheets!
Staff - Mr. Benjamin Deleplanque was beyond professional and courteous. Room pellows. It could be a better kind and a lot softer.
Great location, you could take the train from Midi Station to here for free with your train ticket. Big rooms, comfortable beds, and late check out (2pm) if you're Hilton Rewards member. Great stay in Brussels!
Great location, one stop from eurostar terminal. Hotel on the square at the entrance on Brussels central station. Superior rooms small but very cosy x comfortable. Upgraded to larger room to be near to disabled aunt, lovely big room x bathroom but not quite as cosy. Breakfast was included x was excellent. Wouldn't stay anywhere else. We came to celebrate my uncles 75th birthday. It was pouring with rain when we arrived on the Saturday x did not stop. The hotel restaurant was closed x the only place to eat was the hotel bar. I was told no bookings so we all went down at 7.30. We finally got seated x ate at 10pm which was far to late for our relatives. The food was lovely x great value when it finally arrived x the staff were all fantastic.
Its location no
that you walked out the door of the hotel and you were 50 met from train station and the tour buses.the main attraction were also very close by. the hotel was very tired looking for a 5 star.
Lovely room, bath and bed The tv internet does not work neaRly as well my laptop. I wish I had used my laptop. Also the price for the high speed connection is very expensive.
Relaxed atmosphere, helpful staff, spacious lounge area. Holding area for luggage after checkout until travel time.
Hotel has excellent location and the stay was pleasant in general. Only issue is the limited number of parking spaces. There should be a possibility to reserve parking space in advance - on the website, you say the hotel has parking space without specification about the very limited number thereof. In this part of Brussels, it is essential to have a possibility to park a park withou any problems.
Location, just perfect in the nicest Sq. of Brussels, walking distance to al major attractions. Also fee internet which is very usefull
quiet room breakfast too expensive, staff not friendy
Room and location Hot breakfast was not hot.
The location of the hotel in a very agreable area of Brussels: antique market on Sunday morning and the Grand Place nearby, not to forget the chocolate shops! Everything was OK.
free internet access at the entrance floor no room shoe
Location, it's in the center. Internet service! It should be free of charge because I was there for my company and I had to pay using my own credit card. It should be included in the room invoice.
Wonderful staff, absolutely helpful, made the stay very pleasant The air conditioning in the room was not working. I was lucky because it started to rain and the temperature cooled enough to be comfortable in the room. Everything else was very good.
the location of the hotel and the view of my room! no free internet!
In the centre of the old town and very close to good but expensive restaurants. Also 2mins from grand place and shopping street. Rooms over priced but clean + comfortable. Good 30min walk from eurostation but Metro station just behind hotel. Excellent buffet breakfast Expensive room rate on weekdays. Not a bargain holiday. Room for 3 is a camp bed arrangement in a 2 bed room, so quite squashed with little floor space and inadequate wardrobe/ draw space for 3.
This hotel is located very close to Grand Place and to Brussels-Central Metro station. The staff was very helpful. The rooms are clean ans have modern furnishings. We would stay there again. The Internet connection, Breakfast and the Restaurant were too expensive.
Location of your hotel is always key when traveling. this had an excellent location near the Grand Place and a short walk to the tour office which was the meeting point for all our tours. The rooms were not really cleaned properly. Trash was taken out but quite a number of trash was left strewn on the floor in both the room and bathroom. Large trash items like empty water bottles were left behind as well as kleenex. This happened twice. Also toiletries were not replenished properly. Bad cleaning service for sure. Toilet was separate from the bathroom which is odd so there was no water within reach. Wifi was not working in the room until I checked if it was included in the package and they fixed it but not after several attempts. The food in the restaurants downstairs were also too expensive. Not really commensurate with the prices outside where there were many restaurants.
Location The internet connection because is paid.
Very good location, close to Grand Place Easy to get there from the airport
Near the center;the kindness of the staff;price worth
The perfect location
Location, hotel decor.
Very quiet despite central location Streets around it covered with garbage. City workers on strike?
sophisticated furniture and atmosphere of room I prefer normal inner shoes style.
Excellent value, room, price, hamman, sport, bathroom, nespresso and bed. I am in Brussel on a regular basis, but did not select for my next visits because price delta was to big with Radisson Blu (80€). For a smaller delta I would have selected The Dominican. Nothing
The comfortable bed, the nespresso machine, the location, the kind staff, We had a bathroom with the shower in the middle of the room, so that the whole room was flooded after the shower. The view of our room showed on the restaurant, we would have preferred another view.
room superbly equipped and furnished. Sometimes difficult to get service in the restaurant and bar
Great location. Great decor. The hotel truly conveys an air of luxury and expensive design. Ideal for a weekend stay. Not all lights in the room were working.
very attractive boutique hotel with upscale ambience. The rooms were very well appointed, comfortable and contemporary. Brand new renovations in November, so it feels new, but in the setting of an old monestary building. Very hip.
The atmosphere in the hotel and also the staff and their friendliness. No.
Great location. Helpful and friendly staff. Our room was spacious and comfortable. The only negative is breakfast is not included. One can choose to pay €27 per person, a hefty price for eggs & toast.
Architecture, Decoration, Room and coffee Room was small, hotel is small but very luxurious and modern
Our room was spacious and we were impressed with the bathroom and amenities. We didn't get the same room rate on the additional day we stayed (due to the Belgium rail/bus strike). Consequently, we had to pay a higher rate for the day on top of the amount we were paying for a room in Bruges that we couldn't get, to due to the strike.
This hotel was absolutely amazing! My husband and I were road tripping through Europe and stopped in Brussels on a whim. This hotel and city ended up being our absolute favorite. It is a beautiful hotel, with excellent staff, and the facilities are great. We can't wait to travel back and stay at the Dominican again.
The design and atmoshere