2.0
Got to the budget counter, 200 people in line, two people working behind counter, frustrating for the customers and the employeesReviewed Jul 16 2026
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10.0
The whole experience was great. Not very much room to improve things, just keep doing what they have been doingReviewed Jul 16 2026
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2.0
Even though I completed the early registration before arriving at the rental car center, there were no agents available, and my vehicle had not yet been assigned. All Budget and Avis customers were directed to the same queue, resulting in a wait of more than 1.5 hours at 2:00 a.m. At the end, I left by car ride and cancelled the car rentalReviewed Jul 16 2026
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10.0
Car was clean and in good condition. Price (through Qeek) was half the price of similar rentals.Reviewed Jul 16 2026
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10.0
Very nice staff and organized.Reviewed Jul 15 2026
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10.0
Loved the new convertible Mustang!Reviewed Jul 15 2026
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8.0
Good service, great selection of cars. Only negative is the car was slightly smelly inside - smelled like someone ate a bunch of fast food in it. Also was not vacuumed.Reviewed Jul 15 2026
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8.0
The original vehicle we picked up had a tire with a slow leak and the passenger seat was very stained. We returned it the next day and were given a different vehicle with no issues. The rental agent was very nice and helpful. Upon return of the vehicle we were charged a refueling fee even though we filled the tank at a station just outside the return center. Customer service was very helpful in getting the charge removed.Reviewed Jul 15 2026
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2.0
Despite the reservation, they did not have a car availableReviewed Jul 15 2026
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4.0
At pick-up they tried to give me wrong vehicles and told me that my agreement was for a premium sedan and not a premium SUV Cadillac XT6 or similar. Told me they could put me in a SUV for additional money. Finally agreed to give me Buick Enclave for no additional cost after debating for 20 minutes.Reviewed Jul 15 2026
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4.0
The car was absolutely filthy when we picked it up as it had Nova Scotia plates on it and must’ve drove it through bug infested areas to the airport. Then we got to destination to notice back seat was filthy. The price for rental cars in Newfoundland is absolutely crazy!Reviewed Jul 15 2026
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2.0
I lived the ease of scheduling with Kayak. I hated dealing with the desk at Schipol. They were rude, dismissive, and intrusive. They didn't accept either of my Visa or Mastercard (Revolut, Wise, Discover). And they asked to see my wallet to see if any of my other cards could be used. They were argumentative and dismissed me without being solution oriented or empathetic. I was told that I should have read the fine print which was buried deep and difficult to pull up.Reviewed Jul 15 2026
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