10.0
Lady at pickup was so nice and the car was delightfulReviewed May 22 2023
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10.0
Great customer service from the team at the Western Spa hotel in Las VegasReviewed Oct 8 2022
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10.0
We found out we had to drive through a huge snowstorm, so we called just before we picked up our rental car, and we were able to get an upgraded vehicle at the last minute. Thank you for the excellent service and peace of mind!Reviewed Apr 13 2022
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10.0
The car was clean and very comfortable. I could not have asked for a better experience. The process at the counter was easy and the customer service was really great!Reviewed Mar 6 2022
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10.0
I had only made the reservation for my car late the night before. It was ready at 7 AM for me to pick up. The vehicle was clean and very comfortable. I delivered the car at the end of the day to another location. The employee there was ready to receive the car with no hangups. It was all a very pleasant experience.Reviewed Oct 24 2021
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1.9
They charged me DOUBLE what was quotedReviewed Sep 30 2021
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6.4
Pros:The young woman at Idaho Falls gave us a Durango for two people. She said that she did not have the suv we requested. The Durango wouldn't lock so we had to take time out of our first day of vacation to drive to W. Yellowstone to exchange it for a smaller vehicle which had not been cleaned!!!Cons:If someone orders a specific type of vehicle it should be available at pickup not told to drive an enormous car they don't want. I ordered the car 2 weeks in advance so it shouldn't be difficult to have it available and clean.Reviewed Jul 29 2019
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10.0
Pros:Sales person indicated she would have batteries on key remote replaced.Reviewed Dec 30 2017
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6.0
Fast check out,Pros:Returning the rental car was fairly easy. The counter employees was friendly and efficientCons:Not enough parking spaces for rental car return, not clearly marked. Ended up being more money than I planned.Reviewed May 15 2017
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2.0
Pros:easy to rentCons:PRICE TOO HIGHReviewed Feb 10 2017
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