8.0
Ease of pick up at airportReviewed Jun 22 2026
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10.0
No issues, thanks!Reviewed Jun 22 2026
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4.0
Inside of windshield was smudge wiped, even with AC front defrost it was smeared that I had to pull over and wipe with some clean socks. Wipers need replacing asap, rained and could not see. Next day I tried to wash and there was no water, completely empty. Read camera was dirty and couldn’t see when in reverse. I did report to MCI Budget. I’m not a complainer and let small things go but this was extremely bad.Reviewed Jun 21 2026
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10.0
Everyone at the Dallas Budget was extremely friendly and helpful! Thanks for making it a super great experience!Reviewed Jun 21 2026
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4.0
The car wasn't especially clean. The auto drive was disabled due to how the last driver operated the car. One of the reasons I went with the more expensive Tesla was that I could try out the auto drive. Also, there wasn't a sufficient adapter in the car to charge it at my destination. Would not rent again.Reviewed Jun 21 2026
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2.0
I paid for a rental ahead of time for a luxury sedan and they gave it away prior to my arrival and had nothing suitable for a replacement.Reviewed Jun 21 2026
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2.0
Horrible wait for pickup. Hours. Dropoff equally bad since they wrote the wrong mileage. Made me wait in line at counter. Never again Budget.Reviewed Jun 21 2026
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2.0
Worst experience ever. They let me rent a car one-way and provided me with a confirmation number. When I showed up, they told me they wouldn’t rent me a car one-way, and I was left stranded. Terrible customer service.Reviewed Jun 21 2026
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10.0
It was a very good experienceReviewed Jun 21 2026
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2.0
Not a fan! On my way to pick up the rental car, I received a call stating there was no car available, sorry for the inconvenience. The reservation system was not accurately reported available cars at the location.Reviewed Jun 19 2026
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8.0
They gave me an SUV hybrid vehicle, which I could never figure out how to operate properly I asked for a standard economy car and I guess they thought they were doing me a favor bio I didn’t understand the car very wellReviewed Jun 19 2026
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2.0
The car was fine, but the staffing of the rental counter was horrific. I walked up there and it was the only counter that had a line. The other rental car companies had very short or no lines. It took one hour of standing in line until I got up to the counter. I complained and the lady said, "yesterday the line was 3 hours." She said it in a way I guess to make me feel better or lucky. All it did was reinforce how poorly run the Pittsburgh International Airport Avis/Budget counter it. If you regularly have long lines then you need to adjust how you run your business. Never again will I rent from them when flying through Pittsburgh and I'll be very hesitant to rent from them period. Why risk having to wait 1-3 hours?Reviewed Jun 19 2026
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