Pros: I did NOT like this location.
Cons: Car was extremely dirty inside and outside,lots of scratches all over its body hub caps were brocken seriously damaged, when driving the car would shake a lot,i notified the guy who rented me this vehicle, all he said was DON'T WORRY ALL CARS DO THAT!!....that car I rented,some client had just dropped off I know because I saw the client when he came in that car and the budget guy told too,they didn't even check air in the tires fluid levels or anything, I've had to take the car because I was in a rush to get to my destination.........I WILL NEVER EVER AGAIN RENT FROM THIS GUYS.
Very poor quality of cars and very expensive
Pros: Nothing, had no choice and I was taken advantage of and even
Cons: Car was a renault sub compact charged as a mid size ! Jd to comeback on Monday morning as Sunday was closed at airport, they told me that they were expecting me as an airplane passenger instead and they peft after the flight customers iad peft the airport, 2 hours before their closing time! Very expensive CWD insurance made the rate $50USD/day from $9/day! No practical drop off option, made dropoff option more expensive than keeping car for the whole week. Car had hail and plastic bumpers damage all over, had engine power issues, trunk could not lock and I had to repair it just to lock it, rental office told me at drop off that they knew about it and had tried to fix it with used parts! This caused me to carry All my stuff on back seat risking it as it was visible. Budget should inspect the Nuevo Laredo MX office and fleet and either refresh cars and rates or just close operations there. It is a shame for a corporation to be renting old and beat up cars and taking advantage of customers with full size car rates for sub compacts!!!!
great customer service
Pros: kudos to the Budget agent, he really went out of his way to provide great service
Personnel were not on location during working hour
Cons: First of all I could never reach them by phone since the line was always out, that should have been the first red flag. Second, we took a taxi to the airport in Nuevo Laredo -which lies on the outskirts of town-only to find out the rental agency was deserted (to be fair, all 5 different rental agencies were deserted). I dial the number (a different one) they have in the stand and the number did not work. All this was within the posted :working hours". Since the airport lies in a dangerous part of town we were weary of taking cabs, luckily a lady from the airport took pity of us and gave us a ride to the Senda bus station were we took a bus and on the way there inform us that, since it was on a Friday, the guys from the rental leave early. Terrible experience.
Pros: Our customer service guy was really helpful and friendly. He even helped us check prices at a competing agency. He got us the best price, ended up paying less than the price reserved at.
Cons: The car we got had not air conditioning, but we did get a discount for that. The desk was empty when we returned the car so we had to return it to another place. We only got vague directions over the phone so we couldn't find it and got lost in a neighborhood with no cell service so we had to drive back to the airport. Apparently when we returned the car, we were told that insurance wasn't included so we were lucky we didn't get pulled over at any point (we specifically requested insurance when renting the car).
Where can I find Budget car rentals in Nuevo Laredo?
Top tips for renting a car from Budget in Nuevo Laredo
- 25% of our users found rental cars from Budget in Nuevo Laredo for $5 or less
- Book your rental car from Nuevo Laredo in Budget at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Budget in Nuevo Laredo are around 92% cheaper than other car types, on average