Reviews for Budget in St. John's
- All reviews 100%
Aug 7 2017
Budget Rental company name should be changed to rent a wreck
Cons: The mini van that was sourced through Kayak and Budget as issued to me with no other choice available was a very beat up and dented all the way around the vehicle, tires bald and rims dented. I had to add air to 2 of the tire 3 times during my weekly rental. The brakes had half their stopping power creating very concerning situations. The air condition never brought the interior of the vehicle below 75 degrees. I complained to the Budget rental location at the time of pick up and they claimed that the damage happened recently. I asked them how can they explain the rust in the dents if it happened recently? I was charged $830. from Kayak and Budget for a vehicle that was dangerous to my family. They vehicle had no right being rented in their fleet. The Kayak website showed a nice white mini van. Kayak and Budget did the ultimate Bait and Switch and ripped me off at the same time! I'm writing a letter to Trip advisor and also to the Antigua Board of Tourism about Kayaks and Budgets deceptive vehicle marketing. Should you require any additional information please feel free to call me (267) 738-7074 or Jamesrbell123@aol.com. Thanks Jim Bell
Apr 1 2017
Pros: Nice peoples.
Jan 31 2017
Junkiest rental I've ever had
Pros: The A/C worked good.
Cons: Car was ancient with over 47,000 miles. Wheels were a mismatched and mis-sized set of balding tires. Brakes squeaked. Radio didn't work. Didn't have a jack until I noticed and asked for one. When I didn't use the car for a day, the battery light came on (but at least still started). And this was the better car I got when I returned the first car they gave me because the speedometer didn't work and the engine light was on.
Jan 28 2017
Cons: We got to Antigua and we're told that we could only get the car we booked for more money because they have overbooked. They made a mistake and then they wanted us to pay more money for what we booked. It took us over 2 hours to figure out a different car and to pay a couple hundred more for it. We will never go with budget again.