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My fiance really enjoyed the continental breakfast. The room was a bit small but the location is just half a block from countless historical landmarks and the subte.
Original art throughout the hotel,beautiful rooms, great showers, and a full breakfast buffet made our stay pleasant. Professional staff helped us with reservations for dinner and a tango show, and were great to deal with. A small pool on the top of the building was too crowded to use.
The new tower is quiet and modern. The lobby of he old tower is bigger and more luxurious but my understanding is the rooms are older although I never saw them. They seemed to have certain websites blocked since Internet was working fine but some sites would not work in the hotel. Very strange.
excellent staff- very helpful with our trip travelling on from Beunos Aires
Excellent staff, Good Internet Faciliites and an excellent quality breakfast Nothing at all. Will choose everytime i am back in Buenos Aires
Good location, comfortable and clean.
It is very clean, comfortable, and the location is great. The only staff that speaks English is the front desk, so if you want room service, laundry, or anything fixed by maintenance, you have to call the front desk and hope they aren't busy.
The cost of the rate and the benefits are good. The breakfast is very good. The localization is very good too, next to the government house and 03 blocks from Florida. The amenities are poor, for example, no shower cap, even after my request.
near all action in the city
Very disappointing for a 5 star hotel.In many other countries I believe it would be 3 star.Otherwise ok.Weekend staff appeared to be very inexperienced.
Central Location It is classified as a 5 star but is definately not . By upgrading our room 2 levels it became a 4 star. I would recommend hotel by location and staff only.
Very good breakfast and a nice gym center. The room was clean and big. Good lacation, near center. Breakfast on the weekend was better that the one I took on monday, much better!
Nice hotel, room clean, nice people and very good breakfast.
professional staff, nice room, good breakfast,
Great breakfast and bistro. The rooms are confortable and clean. Excelent location. The staff at the reception desk could be more friendly.
Location was very good, central, reason for the selection. Services also are very good. Breakfast great. Recommended! No, everything was as expected. No problems at all.
My room was too small for 5 star Hotel (but excellent in cleanliness and well seviced). Carpets were tired in Hallways on floor 5. Overall a pleasant experience.
Modern design hotel, with all facilities, fantastic staff and not very big but neat rooms. There are a lot of elevators, which all ring a very loud bell when arriving at reguested floors. When you are in a room close to the elevators you gone have problems with sleeping. Some rooms have an extra door that keeps the sound away. The rooms are not really big, not even the suites or more upmarket rooms.
They charged more than Booking.com had confirmed to me and I spent 45 min discussing. In the end they agree with me.
The hotel decoration and main halls are excellent.I've stayed in the Intercontinental club floors (17th floor) and rooms are excellent.
Well located central hotel with very clean rooms, good breakfast and friendly staff Despite requesting a non smoking room it was clear tht rooms are all smoking, however it had been sprayed with air neutraliser and opening the windows soon aired the smell
Good Gym and Sauna. Free WiFi access everywhere in the hotel. Good breakfast (for price). Room next to a loud street and poor sound insulation. Not enough adaptors available in the hotel to connect your electric devices to the funny Argentinean power outlets.
Very confortable and nice hotel, just a few steps to Obelisco and subway. I would not say anything about the hotel but about Buenos Aires microcenter, where the hotel is located that seemed to us very decadent and dirty. In a word, an excelent hotel in a not very nice area.
Central Location, Attentive & Polite Staff
staff were extremely friendly and helpful. Good to have free internet access. Reasonably central location good sized rooms and beds very comfortable pillows a little thin would have liked 2 but that is personal preference adn they were provided when asked for . In last room we had the bathroom was getting a bit tatty but other 2 rooms were fine. Breakfast average but plenty of it. Would have liked more fresh fruit
The location is fantastic.
I asked for an upgrade and got it - no extra charges added :-D
The hotel was very well located and reasonably priced and staff were pleasant. Wifi was accessible in my room, unlike some of the other reviews that I read for this hotel. Reception area was small and crowded and the rooms were a little dark and dated. The window, which looked out to the back of the building couldn't be opened due to the extremely loud fans and airconditioning units directly outside. Very very slow lift was a bit frustrating.
I was there for one night only before leaving Argentina. Very good position close to city centre (Microcentro). Rooms are clean. Atmosphere is quiet. Full access to international TV programmes. Breakfast is poor and breakast room is small.
The central location The room was not perfectly clean. Though it was immediatly solved by the reception desk.
Location, location, location The fact that the lift has a limitation of 300 kgs capacity
room service noise
Heater Respect the command (double room is not twin!), employers must learn to say Hello and Welcome their host, too much noise (elevator), breakfast doesn't match with the 3 stars, a room where you can't draw the curtains nor opened the window, the toilett doesn't work well.
Excellent location Staff not being very helpful, limited English, always pretending to be busy when you approach the reception desk counting dockets etc. Issue with wi-fi, it was advertised as being free, but it was not available, only upon presenting print-out of the booking letter, free access was given, apparently they've changed the system and charging $5 per day - it was more matter of the principle than the cost
Very clean room, location, facilities, excellent cost/benefit, I really recomend My room was so cold, the air system was not working very well and they changed me to a better room.
This is one of the largest hotel rooms--or room in general, for that matter--that I've ever slept in. It is an interesting space with a speakeasy vibe that would have been quite cool if there were not an ant infestation. I also have praise for the staff, who did their best to mitigate the ant problem after we complained, but we should never have been put into a room with so many ants in the first place. The room was crawling with ants, all the way from the door, down the long hall to the bed, and around the bed. We only stayed one night, but I probably killed about 40 in the few hours between when we checked in and when we went to bed. The ants were mostly on the ground, but their proximity to the bed unnerved my wife, who had trouble sleeping before a long trip home from Argentina to the U.S. When we complained, the staff brought us insecticide, which helped with the ants but still left my wife anxious (one might say, "antsy") all night. We should never have been put into the room in the first place, and the hotel should have offered a full refund for the night's stay.
Well positioned near downtown areas
This is the most amazing hotel I have ever stayed in. The décor, the friendly staff, the location. It's a pure experience. Proposed to my lovely girlfriend on the roof. Will definitely be back
Staff were incredibly helpful, professional, polished and friendly. Breakfast was yummy with plenty of food.
Good location, Nice rooms Breakfast is included but could be better.
The size of the room
large rooms, helpful staff, close to San Telmo Sunday market
The room was fantastic! We ended up with an incredibly spacious loft with a modern and tasteful design throughout. The staff were very helpful and attentive and the location is perfect. It doesn't look like much from the outside but it is an absolute gem inside and an incredible value. The continental breakfast leaves a bit to be desired. If the eggs were any more runny they'd be soup. But it's free and the toast, cheese, and ham can at least get your day started.
Loved the big rooms. Very quiet even though the street gets busy outside. The staff is not the friendliest, but they get the job done. Great price.
Decent facility, good location and value when booking online. Nothing extraordinary. The host quoted us for a tango show at one price and we said yes, please reserve us tickets. They called back ten minutes later to say the seats had been reserved and the cost was now 4 times the original- each. When we said we didn't want to go anymore because of the price, the host seemed angry and upset. Every time after that the host was frosty.
Staff at reception was friendly. Hotel comes closer to 3 stars then four. Room was clean but outdated. Could not receive an invoice for accommodation-costs. Even after one week waiting the accounts-department has not been capable of sending it. A typical 3-star tourist hotel, not really suitable for businesspeople.
Wonderful hotel with very pleasant staff. Great room with comfortable bed. Should have CNN in English
Very friendly staff, fantastic location, good rooms with comfortable beds and powerful showers.
Very pleased with my stay there. Convient to everything
I liked the location the staff was not particularly helpful. Our first room was really small but we were able to switch to a room that was a bit larger
The excellent hotel location, very near the most important attractions in Buenos Aires (Calle Florida, Av 9 de Julio, Casa Rosada, Puerto Madero), in a safe zone even though it is downtown. The comfort of the room, the quality of the breakfast served and the clean installations. excellent! No
Location and staff! Room was a bit dirty upon check in but the staff quickly cleaned the room. Noisey
The staff is very responsive to requests and just plain friendly! The room was comfortable but rather small.
Very friendly staff. Comfortable room. Cleanliness. Centric location. They didn't seem to have duvet for a double bed, so they used one transversal blanket, which was unsufficient.The area around is a bit lonely in the night.
Everything was done well, just not "boutique" (personal, unique, memorable, worth the extra money, etc.), but then I didn't pay a premium, especially for the desirable location.
The situation is excellent, just in the middle of the centrum, very near Plaza de Mayo and Casa Rosada. Still quite silent room, no noise from the street. The personal was very kind and helpful, and spoke good English. Breakfast was very good. When someone used shower in the neighbour room, the noise was heard very clearly. Fortunately nobody used shower at night. The view in TV was mirror image ?? It dìdn`t disturb much, because it is not so important to watch tv when travelling abroad.
The location is very good. Rooms are clean, and the breakfast is good. There are no TV news channels in English. The computer available for guests was often not working.
Fantastic in every way .Great boutique hotel. Will always go back there. Simply great in all aspects. Nothing at all.
Very nice to stay, and very good location close to the shopping street, and the subway stations. the sequrity is also very good. It is only a little bit problem to talk with the staff's In the resutrant, not at the front desk in Spanish.
Location short time !
The hotel is a great Boutique style in a great location and very friendly staff.
An excellent hotel - great for shopping situated in the microcentre business area. Standards of service were very good as was the excellent breakfasts.A very enjoyable stay. None
Well located near center. Because I was at second floor, at 9AM there was some noise outside. Another thing is that there is no foreign channel on TV.
Confortable, good value
Large room, bathroom, and shower. Close to Retiro and Puerto Madera. Didn't like the location since we were on a pleasure trip. Liked the Palermo and Soho neighborhoods better.
Clean and new. Very good selections of breakfast with table-clothe and real china. Room is spacious. Flat screen TV has a lots of English channels to watch.
I liked the hotel staff and that It´s downtown and very easy to go anyplace.
The location was great
Hotel is in a great location to explore Buenos Aires. Rooms are clean and of sufficient size. We had a room in the back of the hotel and it was very quiet. We loved the window covers that blocked out any sunlight. The breakfast was abundant and delicious.
Todo muy bien, amable el staff Un problema con el control de temperatura en la ducha, no funciona bien!
The hotel is located in the center of town, near by all the shops and night life. Very busy area during the day and on weekends the area is very very noisy. When you get in side the hotel from the "out life" you feel like you arriving "home" :) I loved it, defently will come back. The rooms are to small for my opinion, some of the acupment in side the room need to be fixed....
perfect location in city centre fitness room is very old fashioned and machines are defect not working properly. maintenance is needed
The location No view. The window gives to a close and sad patio