Byron Hotels

It was right off the highway. We were assigned a smoking room and my wife is very asthmatic. This obviously a huge problem that no one wanted to help with.

The staff was very friendly. I was given a room where the shower head had not ever been cleaned. I complained about it and asked to be moved to another non-smoking room. This time the room was clean, but it was definitely not non-smoking.

Decent size rooms... There were no sheets on the fold out bed and when we asked for some we had to go down stairs and get them ourselves. And make the bed our selfs. Also the breakfast was ok at best wasn't much of a selection. And the gentleman manager wasn't friendl at all.

it is clean and the staff is very attentive. the rooms need some updating, the free breakfast items look like they were taken out of frozen breakfast boxes and put out in the bar. not very appetizing at all.

the location was the best right around the corner from my event and easily found. That there were renovations going on and if i was aware of them prior I would have booked a room else where. Not being able to have the pool access, somewhat put a dent in my plans for the weekend.

Out dated! Not clean!

Best thing was the location. Staff was friendly and helpful. This is NOT a 2.5 star hotel, PERIOD! Their were nasty hand prints all over the walls. The light fixture when you first enter the room was not working. The room, like all rooms here, are entered from outdoors. Y his is more of a MOTEL. The room appeared clean with an avg. glance, but wasn't.

Nothing

Not too expensive Didn't realize it was a 'motel style' building with room doors directly facing the street/parking lot. I'd recommend it only if simply sleeping overnight while driving from one place to another, but not for business lodging.

The staff was friendly and helpful. When I realized my key card had not been activated properly, they were quick to fix the issue. I also appreciated the continental breakfast, which included a waffle machine. My room was facing the interstate, and I had difficulty sleeping due to the noise. The lamp in my room had an issue with the knob: to turn it on, I had to get the knob to stop just before it would have clicked over.

Very old needs updated dirty bathroom.

The location was easy to get to. Our two rooms smelled like cigarette smoke even though they were 'nonsmoking.' The only thing front desk staff, offered was to spray the room. I told her I would not be writing a good review and her response was 'do what you have to do.'

Breakfast was good. Staff was not very helpful...had a very late check-in. Rooms very noisy...walls were paper thin...could hear EVERYTHING in rooms around us. Did not get a good sleep because of all the noise.

they had a quick check in it was old, damp, and rundown. not at all was i expected. it had a dingy dirty feel to it and as two college girls alone it felt unsafe

The location was great. The matress are old and the hotel is tired for a Holiday Inn Express.

I stayed one night. I obtained the room because of the description of a ''sleep comfort'' air matress bed. When I arrived to the King size room I was disappointed by it's size. The room was no bigger than the average hotel room. Only one person could walk between the bed and the tv stand at a time. The only difference was the granite countertops on the dresser and in the bathrooms, along with the flat panel tv. The ''air mattress'' did not work. I called the front desk and there was no offer to ''fix'' it. I asked if the bed plugged in so it could air adjust itself. He said it didnt. It's not a true air matress. I would not stay at this hotel again. I have had better stays at LaQuinta and Holiday Inn.

I was injured in my room by the bed frame sticking out about 10 inches. This was covered from immediate view by the bed skirt. While walking by (unclothed at the time ) my leg caught the corner of this dirty and rusty angle iron and it tore a hole in my leg. I was very concerned and was going to go to a urgent care place or a hospital but managed to stop the bleeding and bandage the laceration myself. I left all of the bloody tissue and bandage wrappers on the corner of the bed for hotel management to see - all just above the offensive bed frame. I called the front to appraise them of the problem and spoke to the desk person on my way to breakfast. I insisted that the manager / owner see this as I am demanding a refund of one night. In the evening when I returned to the hotel I found no communication from management or any acknowledgement of my injury. The next morning I went to the desk and asked for the manager again - not there. I told the desk person that I was not going to stay there that night and that I demand a refund of at least one nights rent due to the negligence of this hotel and their terrible attitude toward me after being injured in the room - #119. It is now 3 days later and I have still had no contact from this Ramada. As your company was the source for my reservation and the handler of my payment I now demand a refund from you for a minimum of one nights stay and a full refund if you really want to be fair. And-- for the record - while talking to the front desk person the morning of my injury I had two cockroaches running around my feet and I also reported that to the desk person.This is not a nice place. Now it up to you to make this horrible situation right. Sincerely Phil Meyers 770 487 4220

Mattress was comfy! Clean sheets and towels. Newer tv. Tv very staticky! Hot cold water sucked. No water pressure. Bathroom needs major cleaning top to bottom..

The breakfast was cold

Not much. They moved me next door to the Days Inn, but registered me at the Ramada. No housekeeping, moldy bathrooms, garbage all over parking lot, safety questionable. Don't trust bringing my luggage back into my home. They never emptied their outside garbage cans for the three days I was there, in 95 degrees/90% humidity. It STUNK! I will NEVER book at the Ramada again. Completely terrible experience.