Mercure Cairns

The hotel's restaurant offers breakfast and dinner, providing a pleasant dining experience near your room. Additionally, there are a variety of other dining options in close proximity.

Some guests mentioned that the bathroom was small and the rooms could be noisy. However, others found the rooms to be clean and tidy, with newly renovated rooms and good quality toiletries.

Guests have described the beds as comfortable, with separate rooms for children and good quality blankets. However, some guests found the beds to be hard and uncomfortable.

There were some concerns about limited parking behind the premises, but free street parking is available after a certain time. Additionally, there is an airport shuttle service available.

The high season is in September, offering a great time to visit. However, it's important to note that the hotel may experience limited parking during peak times.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported noise disturbances, particularly from the street and air conditioning units. Light sleepers may want to consider requesting a quieter room or using earplugs.

Guests appreciated the kitchenette facilities in the rooms, equipped with a refrigerator and a microwave. However, some reported issues with cleanliness, so it's advisable to check the room thoroughly upon arrival.

Several guests noted limited parking availability behind the premises. If traveling by car, it's recommended to inquire about parking options in advance or explore nearby parking alternatives.

The hotel's central location makes it convenient for accessing nearby attractions such as the Cairns Esplanade, Cairns Central Shopping Centre, and the Reef Hotel Casino, all within walking distance.

Some guests mentioned that room upgrades were offered, which enhanced their overall experience. Inquiring about potential upgrades during check-in might be worthwhile.

While the hotel's restaurant is available for breakfast and dinner, some guests found the breakfast options to be disappointing. Exploring nearby dining alternatives could be a good idea.

Several guests reported maintenance issues such as faulty spa jets, leaky air conditioners, and noisy elevators. It's advisable to promptly notify the staff about any such issues for resolution.

Guests appreciated the outdoor pool and hot tub facilities. Planning some leisure time to enjoy these amenities could enhance the overall stay experience.

Some guests mentioned that the staff were accommodating of special requests, such as early check-in and room changes. It might be beneficial to communicate any specific needs or preferences to the hotel staff in advance.