Pros (+) The room was clean and spacious. The bed was comfortable. The wifi was good.
Cons (-) The bathroom floor was raised about 6 inches, but the vanity was not. I had to stoop excessively to use the sink. The breakfast buffet was weak.
Latest deals for Mercure Cairns
-
Deals from
$107
•Cheapest rate per nightCompare prices for Standard room, Queen room and 34 more Mercure Cairns deals.
*Total includes estimated local taxes & fees payable on check out.
Amenities at Mercure Cairns
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of Mercure Cairns
7.5
Good
1414 verified ratings
Wonderful
379
Very good
311
Good
286
Okay
166
Fair
122
Mediocre
58
Poor
93
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, making it convenient for sightseeing, dining, and attending local attractions. The staff received high marks for being friendly, helpful, and accommodating. Many guests found the beds comfortable and the rooms clean. However, several reviews mentioned disappointment with the breakfast quality and availability, and some noted issues with the pool and in-room amenities. Overall, the positive aspects of location, service, and comfort stood out most.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
1091 reviews
7.8 out of 10
38 reviews
8.9 out of 10
3 reviews
7.8 out of 10
1 review
All reviews
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's restaurant?
The hotel's restaurant offers breakfast and dinner, providing a pleasant dining experience near your room. Additionally, there are a variety of other dining options in close proximity.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned that the bathroom was small and the rooms could be noisy. However, others found the rooms to be clean and tidy, with newly renovated rooms and good quality toiletries.
How are the beds at Mercure Cairns?
Guests have described the beds as comfortable, with separate rooms for children and good quality blankets. However, some guests found the beds to be hard and uncomfortable.
What are the parking options at the hotel?
There were some concerns about limited parking behind the premises, but free street parking is available after a certain time. Additionally, there is an airport shuttle service available.
When is the best time to visit Mercure Cairns?
The high season is in September, offering a great time to visit. However, it's important to note that the hotel may experience limited parking during peak times.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances, particularly from the street and air conditioning units. Light sleepers may want to consider requesting a quieter room or using earplugs.
Check Room Amenities
Guests appreciated the kitchenette facilities in the rooms, equipped with a refrigerator and a microwave. However, some reported issues with cleanliness, so it's advisable to check the room thoroughly upon arrival.
Be Mindful of Parking
Several guests noted limited parking availability behind the premises. If traveling by car, it's recommended to inquire about parking options in advance or explore nearby parking alternatives.
Explore Nearby Attractions
The hotel's central location makes it convenient for accessing nearby attractions such as the Cairns Esplanade, Cairns Central Shopping Centre, and the Reef Hotel Casino, all within walking distance.
Consider Room Upgrades
Some guests mentioned that room upgrades were offered, which enhanced their overall experience. Inquiring about potential upgrades during check-in might be worthwhile.
Be Aware of Restaurant Options
While the hotel's restaurant is available for breakfast and dinner, some guests found the breakfast options to be disappointing. Exploring nearby dining alternatives could be a good idea.
Address Any Maintenance Issues Promptly
Several guests reported maintenance issues such as faulty spa jets, leaky air conditioners, and noisy elevators. It's advisable to promptly notify the staff about any such issues for resolution.
Take Advantage of the Pool and Spa
Guests appreciated the outdoor pool and hot tub facilities. Planning some leisure time to enjoy these amenities could enhance the overall stay experience.
Consider Special Requests
Some guests mentioned that the staff were accommodating of special requests, such as early check-in and room changes. It might be beneficial to communicate any specific needs or preferences to the hotel staff in advance.
Location
15 Florence Street, Cairns, QLD 4870
What's nearby
- Cairns Esplanade385 yd
- Cairns Night Markets & Food Court0.3 mi
- Esplanade Lagoon0.4 mi
- Cairns Central0.4 mi
- Cairns Railway Station0.5 mi
- Cairns Hospital0.5 mi
- Marlin Marina0.5 mi
- Cairns Rainforest Dome0.5 mi
- Silverswift Dive and Snorkel0.5 mi
- Reef Fleet Terminal0.6 mi
- Down Under Cruise and Dive0.6 mi
- Reef Hotel Casino0.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Cairns
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | August | $170 | $152 |
Cheapest month to stay with an average 25% drop in price. | Most expensive month to stay with an average 60% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Mercure Cairns
Which month has the cheapest rates at Mercure Cairns?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Mercure Cairns is February, with an average nightly rate of $124. The most expensive month is July at $228 per night.
What is the cheapest day to book Mercure Cairns?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Mercure Cairns is Saturday, with an average nightly rate of $121. The most expensive day is Tuesday at $239 per night.
How far in advance should you book Mercure Cairns?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Mercure Cairns, book around 9 weeks in advance. This could save you approximately 43% compared to booking last minute.
KAYAK's top tips for your stay at Mercure Cairns
FAQs when booking at Mercure Cairns
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in CairnsMost recommended
See most recommended stays in CairnsGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.2 mi | Cairns | 2.6 mi |