Pros (+) The room was clean and spacious. The bed was comfortable. The wifi was good.
Cons (-) The bathroom floor was raised about 6 inches, but the vanity was not. I had to stoop excessively to use the sink. The breakfast buffet was weak.
4 stars
Mercure Cairns
Photos of Mercure Cairns
Overview
Within 20 minutes' walk from Cairns Railway Station, Ibis Styles Cairns offers guests an ideal base when in Cairns. It also provides outdoor tennis courts, an outdoor pool and a beauty centre.
Ibis Styles Cairns offers a BBQ area, luggage storage and a tour desk. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out feature.
The hotel's rooms are modern and offer a kitchenette that is equipped with a refrigerator and a microwave. They all have a mini bar, internet access and a private bathroom.
Ibis Styles Cairns (formerly The All Seasons Cairns)'s restaurant is available for breakfast and dinner, offering guests a pleasant dining experience near their room. Alternatively, there are a variety of other dining options in close proximity.
Places of interest near Ibis Styles Cairns include Cairns Central and The Reef Hotel Casino. Additionally, many tourist attractions are in easy reach.
Latest deals for Mercure Cairns
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mercure Cairns
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Microwave
- Kitchenware
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Services and conveniences
- Business center
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining table
General
- Window
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Carpeted
- Storage available
Bathroom
- Shower
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Elevator
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
Parking and transportation
- Parking
- Airport shuttle
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Beach access
- Bicycle rental
- Scuba diving
Outdoor
- Balcony
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Bedroom
- Wardrobe or closet
Fitness
- Tennis
Reviews of Mercure Cairns
7.3
Good
1307 verified ratings
Wonderful
334
Very good
278
Good
285
Okay
162
Fair
109
Mediocre
57
Poor
82
Summary of reviews
Guests say
Guests appreciated the good location of the hotel, making it convenient for exploring the area. However, many reviews highlighted issues with cleanliness, such as musty smells and unclean rooms. Additionally, service was often criticized, with reports of unhelpful staff and problems with room access and breakfast quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.3 out of 10
952 reviews
7.7 out of 10
30 reviews
8.9 out of 10
3 reviews
7.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant offers breakfast and dinner, providing a pleasant dining experience near your room. Additionally, there are a variety of other dining options in close proximity.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned that the bathroom was small and the rooms could be noisy. However, others found the rooms to be clean and tidy, with newly renovated rooms and good quality toiletries.
How are the beds at Mercure Cairns?
Guests have described the beds as comfortable, with separate rooms for children and good quality blankets. However, some guests found the beds to be hard and uncomfortable.
What are the parking options at the hotel?
There were some concerns about limited parking behind the premises, but free street parking is available after a certain time. Additionally, there is an airport shuttle service available.
When is the best time to visit Mercure Cairns?
The high season is in September, offering a great time to visit. However, it's important to note that the hotel may experience limited parking during peak times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances, particularly from the street and air conditioning units. Light sleepers may want to consider requesting a quieter room or using earplugs.
Check Room Amenities
Guests appreciated the kitchenette facilities in the rooms, equipped with a refrigerator and a microwave. However, some reported issues with cleanliness, so it's advisable to check the room thoroughly upon arrival.
Be Mindful of Parking
Several guests noted limited parking availability behind the premises. If traveling by car, it's recommended to inquire about parking options in advance or explore nearby parking alternatives.
Explore Nearby Attractions
The hotel's central location makes it convenient for accessing nearby attractions such as the Cairns Esplanade, Cairns Central Shopping Centre, and the Reef Hotel Casino, all within walking distance.
Consider Room Upgrades
Some guests mentioned that room upgrades were offered, which enhanced their overall experience. Inquiring about potential upgrades during check-in might be worthwhile.
Be Aware of Restaurant Options
While the hotel's restaurant is available for breakfast and dinner, some guests found the breakfast options to be disappointing. Exploring nearby dining alternatives could be a good idea.
Address Any Maintenance Issues Promptly
Several guests reported maintenance issues such as faulty spa jets, leaky air conditioners, and noisy elevators. It's advisable to promptly notify the staff about any such issues for resolution.
Take Advantage of the Pool and Spa
Guests appreciated the outdoor pool and hot tub facilities. Planning some leisure time to enjoy these amenities could enhance the overall stay experience.
Consider Special Requests
Some guests mentioned that the staff were accommodating of special requests, such as early check-in and room changes. It might be beneficial to communicate any specific needs or preferences to the hotel staff in advance.
Location
15 Florence Street, Cairns, QLD 4870
What's nearby
- Cairns Esplanade385 yd
- Cairns Night Markets & Food Court0.3 mi
- Esplanade Lagoon0.4 mi
- Cairns Central0.4 mi
- Cairns Railway Station0.5 mi
- Cairns Hospital0.5 mi
- Marlin Marina0.5 mi
- Cairns Rainforest Dome0.5 mi
- Silverswift Dive and Snorkel0.5 mi
- Reef Fleet Terminal0.6 mi
- Down Under Cruise and Dive0.6 mi
- Reef Hotel Casino0.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Cairns
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $133 |
Average price (weekend night) | $156 |
When to book a room at Mercure Cairns
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Cairns
FAQs when booking at Mercure Cairns
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Value for money | 7.5 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Cairns |
Distance to airport | 2.6 mi |