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The staff was especially helpful regarding tourist attractions, transportation, and restaurants. Computer w/Internet access in lobby complimentary for guests.
The Breakfast was excellent! The heater did not work. The room reached until 59 degrees, we notify front desk their answer was "in summer (September) they does not turn it on.
I liked that it was convenient and had availability. The price was ok, compared to what other hotels were going for around the area. i felt like it could have been cleaner. The room felt very damp, as if there had been no air but the air conditioning circulating the room. There were spiders every where - In the curtains, on the wall when I woke up, in the bathroom smashed on the wall. I couldn't wait to check out. The bed was terrible. It flt like it was very old mattress, extra soft and springy.
The modest breakfast offered in the lobby area as part of our room charge was convenient and allowed us to start our day quickly. The hotel's close proximity to Boston College was very helpful for anyone visiting the school. This is a hotel to use for one or two nights for practical reasons. It was a little difficult to locate, and just satisfied our minimum requirements for comfort, but we were happy to have the extra pocket money.
When I arrived, the employee working at the front desk was very helpful and kind. I felt comfortable and enjoyed my stay.
It's proximity to the subway and the complimentary continental breakfast.
convenience for the city transport system
The front desk guy was really nice and accommodative. a stronger internet connection would have been good, and the continental breakfast should have been served until 11:00 am.
The great bedroom: big, good looking and with a confortable king-sized bed. The staff were very nice and always trying to help. A good breakfast, a nice neighbourhood... I really liked this hotel! No.
Location, free auto parking, generous complimentary breakfasts, very helpful staff at front desk no
The rooms were clean and the beds were very comfortable. Also enjoyed the complimentary breakfast (plenty of food and variety).
Great location for visiting BU campus and proximity to the T line. Really appreciate the full breakfast and free internet. Near Whole Foods Grocery store for stocking up on supplies for the fridge or microwave use. The heating unit was noisy and difficult to control the temperature comfortably.
Check in was at 3pm and the room wasn't clean until 5 pm!
Staff was friendly and helpful. Breakfast each morning of juice/coffee/toast/fruit. Large rooms. Easy/free parking. Next door there is an IHOP, McDonald's and Starbuck. Safe neighborhood. I was there for business in Harvard Square/Cambridge and used Uber, Metro Taxi, and my car. Easy to get around and convenient. Cheapest rate I could find in the area. Pleased all around. Used to be a Days Inn so could use some updating, but for the rate, a great find. Would definitely stay again.
The front desk staff was very friendly. Honestly, this place was disappointing. I had to open the windows to air out the overwhelming perfume smell in my room. It was so strong, I couldn't stop coughing. Then, I couldn't lock the windows back up when I needed to close them. There was garbage all over the parking lot too. Definitely not worth $100/night.
The atmosphere between staff and guests as well as between guests was friendly and inviting. The hotel staff also helped my group with a few extra things like printing our boarding passes since we didn't have access to a printer. Free breakfast was also a nice perk. The hotel facilities seemed outdated. However, everything was in working order for my group, so this is merely a complaint about appearance.
Fairly comfortable and clean. Includes light breakfast and parking. A few miles from city center. The mouse. It woke me up around midnight of our second night there. It was running around and chewing on something. My boyfriend didn't hear it initially because he's a heavier sleeper than me. I thought I was hearing things. After we turned off the lights, I heard it again. This time, he did too. I couldn't sleep after that. I had the lights on for about an hour or so. My boyfriend was tired from a long day so he passed out. I eventually dozed off but not for long as it woke me again around 6am. We finally found what it got into. We had a loaf of bread inside a tied up plastic bag in the room. It chewed through the bag and ate a big piece of the bread. I told the manager, Supta, about it, but she said they do not have a mouse problem. However, I found a mouse trap under behind the desk with a piece of cheese on it. I guess it was a really smart mouse. She explained the trap is for preventative reasons. She also asked if I turned off or blocked the mouse light (it's a night light to scare off the mice??) Nope, it was on the whole night. I suggested that they a post a sign warning guests not to have any food in the room, like they do in hostels, since it sounded like she thought it was our fault for having food in the room. I was a bit upset they have an issue with mice, especially for the price we paid ($92 a night!) I would have rated this stay as a one star for this reason but our first night stay was not a problem. I suppose if you're a heavy sleeper or don't mind the company of mice, it won't be an issue.
Surprisingly large room and well maintained. Would have given five stars but we found a cockroach...
It was close to the paradise night club where our concert was. Also located right by a very nice river walk trail. Bed was nice and comfy and room was clean. The desk attendant was very friendly. A good price too. The door was hard to close and the water from the faucet was dripping. The neighbors were also very loud with their screaming kids during the day.