Cap Estate Hotels

One week ago I stayed at Sandals Regency la Toc in an ocean view room. Whilst the service and the food were excellent, the room was good but needs a bit of upgrading to the bathroom; it was very clean and comfortable but not pristine and new; I guess the hotel is old. The mixed alcoholic beverages tasted a bit watery not creamy as I exptected but overall it was good value for money. I would recommend Sandals any day, they really provide superior service.

My husband and I went to Sandals La Toc for our honeymoon and were MORE than pleased with the hotel from start to finish. Our room had a private pool and had views to die for. Absolutely breathtaking. The rooms were clean and the turn down services every night made our honeymoon EXTRA special. The staff was amazing. We had two butlers, Shauna and Jenny, who were amazing. However, the friends we met there that didn't have butlers had an equally amazing experience with the staff. They were helpful, constantly asking if we needed anything and friendly. People have complained about the beach since Grande's beach is more calm, but it was only a little 'rough' for a few days out of the trip and the rest were calm like a lake. AND what people are calling rough is just a few waves which where we are from in Jersey...we LOVE! Staying at the top of the cliff is absolutely beautiful. You really get those sunsets and sunrises that you want on a trip. There is a shuttle that comes every 5 minutes to help you get up and down the hill. However, there is a private pool at the top of the cliff with a  swim up bar as well. In general...amazing time. Don't listen to other peoples reviews about the little things that went wrong on their vacation. It's amazing.

The service was excellent, especially Trisha, Selma and Tim at the two restaurants. But, there were only 2 restaurants....the room was clean but not perfect. Yes, I am picky, but when you clean the floors, be sure to hit the corners!!

Fantastic property. Very clean, bright and cheery and every staff member was exceedingly pleasant. We scored a package deal and got way more resort than we paid for. Nothing negative to say.

Our room was clean, the staff was friendly and attentive and we thoroughly enjoyed our stay!

Ambience and pleasant courteous staff

My husband and I just returned fron a week vacation at the saint james club celebrating our 46 anniversarity . We had a great time . I must admit when we first saw our beach front room we were not impressed . The building block 600 looked old and the furniture was not impressive . But once we settled down from there we had a great time . Thanks for all the prior reviews and feedback prior to our trips. The food was plenty but not upscale . The restaurants were all in good shape and try Le Jordan it was worth the extra charge . Book your restaurant reservation early 3days in advance to get in . Our preferred was the MogGan pier . Take the catamaran excursion book from the hotel not the one offered on the beach from joys big difference. If you need transportation from the airport the saint Lucia shuttle is the best . If you want to experience truly blue Carribean water try Rodney bay the water was great. In total the value for this vacation was incredibly cheep compared to other vacations we took . Go for it 

I just returned from a somewhat good vacation in St Lucia – staying at St James Club Morgan Bay. Highlights/lowlights below: 1) The towel service had inconsistent hours and at one point during the lunch hours ran out of towels completely. Never happened to me before at a resort … 2) The rooms are in dire need of a refresh/update. 3) Although the staff were the best part of the resort (in my opinion), we had two fairly significant bad experiences with a) a woman named Vanilla who worked in the after-hours lounge area and b) the older assistant in the shop. Both need a lesson in dealing with customers – firing would be kinder (again in my opinion). 4) When I told the resort that I wanted a card for someone in charge to discuss one of the bad experiences I had, no one asked what, how, why, etc. … very strange. 5) Whenever we tried to make reservations at one of the special restaurants, the location of where to make those reservations changed and/or the choices had inconsistent dates/hours (or were closed). Overall I would recommend this resort for the value, but I am not quite sure I would return. Still considering …

The restaurant and view

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Honeymoon trip: We were overwhelmed with the beauty of Cap Maison, the attentiveness of the staff, excellent meals, clean beaches and immaculate grounds. We were surprised with an upgrade to a rooftop pool and enjoyed it every single day. We had the all inclusive plan and highly recommend it and well worth the cost. The meals were fantastic, tapas style, and very unique. The resort is very private, quite and peaceful. I read all the reviews on this site and researched Cap Maison, but it was better than I imagined. The staff was very attentive and went the extra mile to make sure we were taken care of. The manager met us on arrival and we were treated so well from the very second we stepped into the Cap Maison grounds. We highly recommend Cap Maison and hope to return on anniversary trip.

It was a very good place to stay. Staff friendly and accommodating.

Staff very friendly & helpful Great breakfast choice. Lunch & dinner was fair to good.

Bed very hard. Only thin blanket.

location is great, View is great. Ambiance is great. Staff are very friendly and helpful.

Evening wait staff in the dining room seemed to move deliberately slowly. Not enough hangers in the bathroom and no soap bars, only dispensers.

This hotel was wonderful. The room was separated into two sections, indoor living and outdoor living. We love everything about our hotel, the staff and the food. The only complaint I could possibly come up with about our room was the light switches were in the most inconvenient places. The food was wonderful, we went on the all inclusive package and everything was included. The staff was very friendly and helpful. I can't say enough about the kindness of all the staff from the gardner, housekeeper, bartenders and wait staff. My husband and I do plan on going back next year.

Very picturesque. A great place for couples or families with older children. My daughter was married here as a destination wedding location. The staff was excellent, top to bottom. Rooms are very spacious, clean, and well stocked. The 5 star restaurant was as advertised. I never ate the same dish twice for any meal and I was there 6 days. Food was excellent. Resort is tucked away from the main tourist area. Parking is minimal with local transportation recommended for activities, which can be arranged by the concierge. Resort is located on a hillside. A lot of steps everywhere. No elevator. Not necessarily for the faint of heart.

I Had a great time there. The staff are really friendly and helpful. Really good location in the center of the Rodney Bay night life. I really liked the complimentary breakfast which featured very good local food.

Great value! One of the best quality/cost hotels on the island! A block off the beach, across the street from the local nightlife entertainment, delicious food at the banana bar (and the best Dirty Bananas!!!). Because of the off-season visit, the service was very personable as there were only a handful of other visitors to the hotel. Would definitely go back!

The staff were so willing to help....they are very friendly....Amazing.

There was nothing we did not like. The place is great.

My wife and I had the pleasure of staying at the grande for our honeymoon in September and were extremely pleased with the service and accommodations. We would love to go back nd would highly reccomend this place to everyone!

The resort is clean and beautiful. The staff was very friendly and knew our names. It is a small resort which helps the staff care for you and get to know you. Perfect place for romance. Plenty of activities to keep you busy. The scuba pros were great. Recommend doing a candlelight dinner on the beach and night dive.

We are early 30's couple that just visited for 7 nights on our honeymoon in late June. We had a fantastic time! The weather was fantastic and only would rain for short amounts of time when it did. The resort was VERY clean and our room was very nice. (luxury beach front suite) The food was amazing in the Terrace. We did do Trysting place one night and enjoyed the elegance and class of the restaurant. I am a vegetarian and there was always PLENTY of food available. Lots of Gluten free food too! The beach was very clean and well kept, tons of activities! You could stay busy there for days. We enjoyed the board in the lobby that listed daily activities! Drinks were great and always served with a smile. The staff was very welcoming and friendly! We felt very pampered. Loved the small feel of this resort and attention to detail. It wasn't over crowded and was nice that it was adults only! Pools were excellent and not crowded, so much to do everywhere! The grounds are full of cute photo opportunities and meticulously maintained. If you want to do any tours or activities, there is someone at the resort that will book them for you. We did the Rainforest Adventure zip line (very fun) and the Peton Hike. Be warned... the hike says moderate activity but was extremely hard! We both hiked the Grand Canyon and it was MUCH harder! Casteries itself is not the cleanest but worth a day trip to the market. Vendors are a little pushy with their goods and will change their prices on you, so be warned! We have already recommended Rendezvous to many people who want to visit! Would go back in a heart beat!

Love the large lobby area as well as courtyard view of the pool. Breakfast included. Comfy bed.

Housekeeping does a poor cleaning job. WIFI is terrible and couldn't get any work done and had to spend hours in the lobby to get decent reception. Mold on my pillow. Room was paid for two, but because the young lady didn't see my dad as much on the premises she told my dad he couldnt have breakfast and later changed her mind after I told her my reservations were for two people. My dad later declined eating any food.

Easy to access staff. No long lines or too busy staff. But, it was off season.

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The hotel is in Rodney Bay. You can walk to most everything. The immediate area has residential calm, but is an easy walk to restaurants and the beach. It is not beachfront, but it's not a problem. If you don't mind to walk a little further, you will find a lot of shopping, restaurants, at least one bank and two grocery stores. There are three categories of rooms. I booked the lowest class, but found the room very nice. It contained a living room, balcony with two relaxing chairs, a king size bed, toilet room and a separate bathroom. The bedroom has a partial wall separating it from the living room. The wall was to the ceiling so it would help block sound. Also, not to forget a semi-kitchenette. The kitchenette had faucet, sink, small refrigerator, cabinets, coffee maker, a few plates and some flatware. Missing was a microwave and paper towels. A special feature of this property is the garden. Actually, the property is a garden. You walk through the lovely garden, to find your way to your room. Looking from my balcony, I could see the small pool and lots of vegetation, not just other rooms. The staff was very accommodating and very flexible with the currencies, you can pay with. They take Eastern Caribbean Dollars, American Dollars and Euros. They take Euros, because a lot of French tourists arrive. You are probably best off using your credit card, hopefully a 'no foreign transaction fee' card. There is a large bank just a walk away. It has a couple of ATM's. You can do a withdrawal from your bank account and it will come out in Eastern Caribbean Dollars. There is an ATM fee, which the machine will inform you of. Don't be shocked by the numbers, the exchange rate is 2.7 EC for every US dollar. If you see something for 27 EC then it's price in US dollars is really $10. Just remember to divide by 3 and you will be reasonably safe. Of c...

the hotel is ideal for the business traveler.close proximity to restaurants and minutes away from castries. right in the heart of rodney bay which the most lively part of st.lucia in my opinion. i will definitely stay there on my next business trip. i do think that breakfast should be added to the package though.

lady at front desk was helpful and nice. booked us a shuttle to the airport. close to the marina

one of the staff barged into our friends room despite having a do not disturb sign on the door. When they asked him to leave he was very rude and told them to lock the door if they didnt want anyone coming in.

Good service and lovely facilities