Cap Estate Hotels

Our room was clean, the staff was friendly and attentive and we thoroughly enjoyed our stay!

My wife and I had the pleasure of staying at the grande for our honeymoon in September and were extremely pleased with the service and accommodations. We would love to go back nd would highly reccomend this place to everyone!

One week ago I stayed at Sandals Regency la Toc in an ocean view room. Whilst the service and the food were excellent, the room was good but needs a bit of upgrading to the bathroom; it was very clean and comfortable but not pristine and new; I guess the hotel is old. The mixed alcoholic beverages tasted a bit watery not creamy as I exptected but overall it was good value for money. I would recommend Sandals any day, they really provide superior service.

My husband and I went to Sandals La Toc for our honeymoon and were MORE than pleased with the hotel from start to finish. Our room had a private pool and had views to die for. Absolutely breathtaking. The rooms were clean and the turn down services every night made our honeymoon EXTRA special. The staff was amazing. We had two butlers, Shauna and Jenny, who were amazing. However, the friends we met there that didn't have butlers had an equally amazing experience with the staff. They were helpful, constantly asking if we needed anything and friendly. People have complained about the beach since Grande's beach is more calm, but it was only a little 'rough' for a few days out of the trip and the rest were calm like a lake. AND what people are calling rough is just a few waves which where we are from in Jersey...we LOVE! Staying at the top of the cliff is absolutely beautiful. You really get those sunsets and sunrises that you want on a trip. There is a shuttle that comes every 5 minutes...

My husband and I just returned fron a week vacation at the saint james club celebrating our 46 anniversarity . We had a great time . I must admit when we first saw our beach front room we were not impressed . The building block 600 looked old and the furniture was not impressive . But once we settled down from there we had a great time . Thanks for all the prior reviews and feedback prior to our trips. The food was plenty but not upscale . The restaurants were all in good shape and try Le Jordan it was worth the extra charge . Book your restaurant reservation early 3days in advance to get in . Our preferred was the MogGan pier . Take the catamaran excursion book from the hotel not the one offered on the beach from joys big difference. If you need transportation from the airport the saint Lucia shuttle is the best . If you want to experience truly blue Carribean water try Rodney bay the water was great. In total the value for this vacation was incredibly cheep compared to other vacation...

I just returned from a somewhat good vacation in St Lucia – staying at St James Club Morgan Bay. Highlights/lowlights below: 1) The towel service had inconsistent hours and at one point during the lunch hours ran out of towels completely. Never happened to me before at a resort … 2) The rooms are in dire need of a refresh/update. 3) Although the staff were the best part of the resort (in my opinion), we had two fairly significant bad experiences with a) a woman named Vanilla who worked in the after-hours lounge area and b) the older assistant in the shop. Both need a lesson in dealing with customers – firing would be kinder (again in my opinion). 4) When I told the resort that I wanted a card for someone in charge to discuss one of the bad experiences I had, no one asked what, how, why, etc. … very strange. 5) Whenever we tried to make reservations at one of the special restaurants, the location of where to make those reservations changed and/or the choices had inconsistent dates/hours...

The service was excellent, especially Trisha, Selma and Tim at the two restaurants. But, there were only 2 restaurants....the room was clean but not perfect. Yes, I am picky, but when you clean the floors, be sure to hit the corners!!

Fantastic property. Very clean, bright and cheery and every staff member was exceedingly pleasant. We scored a package deal and got way more resort than we paid for. Nothing negative to say.

The location was pretty good if you are willing to take the bus into town. The bus stops are just down the street (2 min walk) and across the street (1 min walk) to go into Castries or to Gros Islet, respectively. There's also a grocery store close by.

It had no bed net and no window screen, and the window was propped open with a piece of wood (and wouldn't reopen after I shut it).

The staff is helpful but not too enthusiastic. The room itself is pretty spartan and the furniture is old, and there was no shower curtain. However, the sheets and towels are clean, and they made the bed every day. I didn't read the specifics of my room and didn't realize I had booked one without AC until I got there (my mistake). With Chikungunya and dengue fever on the island, I didn't want to leave the window open, so it was pretty hot and muggy. It seemed a little expensive for what I got, but I think hotels tend to run more expensive in Castries because the resorts ...

The resort is clean and beautiful. The staff was very friendly and knew our names. It is a small resort which helps the staff care for you and get to know you. Perfect place for romance. Plenty of activities to keep you busy. The scuba pros were great. Recommend doing a candlelight dinner on the beach and night dive.

We are early 30's couple that just visited for 7 nights on our honeymoon in late June. We had a fantastic time! The weather was fantastic and only would rain for short amounts of time when it did. The resort was VERY clean and our room was very nice. (luxury beach front suite) The food was amazing in the Terrace. We did do Trysting place one night and enjoyed the elegance and class of the restaurant. I am a vegetarian and there was always PLENTY of food available. Lots of Gluten free food too! The beach was very clean and well kept, tons of activities! You could stay busy there for days. We enjoyed the board in the lobby that listed daily activities! Drinks were great and always served with a smile. The staff was very welcoming and friendly! We felt very pampered. Loved the small feel of this resort and attention to detail. It wasn't over crowded and was nice that it was adults only! Pools were excellent and not crowded, so much to do everywhere! The grounds are full of cute photo oppo...

Went from Dec 31 to Jan 5. We reserved a beachfront room at the St. Lucian, with the all-inclusive package. When we arrived we were told that we would be staying in the nicer resort next door, but without a beach front room. We also had to walk back to our the St. Lucian for all our meals/drinks as part of the all inclusive plan. The walking for the food was not too much problem. But the beach front room was what we wanted. We did get a nice room, just without the view. Food was good, (a curried chicken that was excellent). If we went back we would not do all-inclusive. There are plenty of restaurants in safe walking distance, and a coffee shop. Also, note that this resort is about 1 1/2 hour drive from the airport. It will cost $80 for the taxi ride. *We stayed at the Rex in Antigua before, we liked it better. **Do not use the travel/trip service in the hotel. We did two trips. The first to the fort/park (you can see from beach). We could have gotten a taxi ride cheaper, and gotten th...

We enjoyed our stay at the St. Lucian very much. The staff were very warm and welcoming, the food was delicious, and the accommodations surpassed our expectations. We were greeted by a room full of fresh tropical flowers (on the bed and around the bathroom), and one of the best views in St. Lucia. Highly recommend.

Hotel, staff an environment amazing, relaxing. Love this place.

This resort was top notch. From checking in to a beautiful room with flower buds everywhere, to a wonderful view, to a conveniently located restaurant in walking distance with amazing food. We were able to book excursions very easily, we could walk to a wide variety of first class restaurants. It was a great place in a great location. We had a wonderful stay, and would recommend Bay Garden Beach resort to anyone and everyone vacationing in St. Lucia.