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We have visited Cape May over a dozen times over the last 25 years (we were married there in 1992), and in that time we have stayed in several oceanfront hotels there. The rooms at the Grand were clean and comfortable, the staff we encountered were friendly and helpful, and the restaurant served good quality food at fairly reasonable prices. Both the indoor and outdoor pools were kept up well, and towels weren't hard to find. At the Grand Hotel's price point, we expected a few more amenities, such as beach service (other similarly priced hotels provide chairs and umbrellas at the beach for their guests, and some even deliver food and drinks from the restaurant to the beach). I also have never stayed at a hotel with a price point over $250 with laundry facilities that were coin operated. I was also surprised that I couldn't charge my meals at the restaurant to my room, which was mildly inconvenient. Overall, we enjoyed our stay at the Grand, but we feel that it could have been a better value for the money.
It was fine for our needs. Nothing bad. Nothing exceptional. They upgraded us and our room had an awesome view Prices seed a little high. We went to check out a wedding venue. Lovely view but our guests would have to pay for a 3 night minimum at very high prices. We would not ask them to do that
Room was not cleaned.
Location Price Staff less than friendly. Hostess at rest rude.
Good location. Nice sized pool. Had both indoor and outdoor pool. WI-FI service was poor at best. Kept loosing connection and connection was slow
Excellent Location, restaurant was great, room was clean. Parking was difficult even with their parking permit.
Location. Lots of towels. Damp carpet in room. No bathroom vent fan. Too much chlorine in indoor pool. Loud hallway echoes from the glass. Uncomfortable bed and pillows. Just seemed overall dirty and dated. Oh, no coffee or tea too.
Modern Staff eager for guests to check out first thing in the morning
proximity to the beach1 CHOICE OF RESTAURANTS IN THE AREA WAS NOT EXTENSIVE
Outstanding room with an amazing view, and a strong wi-fi signal.
Comfortable clean waterfront hotel. Helpful staff quiet room. Close enough to the fun in town but far enough away to be quiet. Restaurant was closed so no room service either
Cleanliness of room Unprofessional person at check in. Was carrying on two conversations while checking me in.
Situated right in front of a wide private beach, this hotel exceeded our expectations in every way. Friendly staff, great off-season rates, beautiful views, and very nice facilities. Our room was spacious, with a separate bedroom and sitting room, and the dinette was a lifesaver, complete with basic cooking tools and a hotplate. We will be coming back here!
Location was great! Rooms were clean and well appointed, The bed and pillows very comfortable. Family friendly. The providing of robes was a nice touch. Waitresses as well as hostess was somewhat inattentive. We waited for apple juice had to remind the waitress several times and syrup so long the pancakes got cold. Hard to get coffee refills while they chatted it up with some guests while ignoring others,
great experience impressed by the room, modern style, and atmosphere. good location to go a short distance to the boardwalk and many placed to eat of site if you choose. no complaints
This hotel was perfectly situated. Diamond beach is right outside your door, while also just a short drive away from the busy Boardwalk. It is a family friendly place. It is also beautiful, up to date and chic. We will definitely be back!
convience to shopping, beach, restaurants- comfortable beds, & an elevator-not all hotels have one in Cape May. they did not honor the booking by Booking.com --- they assigned me a not so nice town view (actually a roof view of another hotel!) I had booked & pd extra for an ocean view-had to insist on ocean view -but only got 2days then was moved to less desirable location. Will pursue this further with Booking.com & Congress Hall
Spacious room, very clean, friendly staff, bicycle friendly - we kept our road bikes in our room. The cafe does not have any whole milk to froth for use in latte or cap. It's just not the same flavor with skim :-(
Everyone was incredibly kind and welcoming. Our trip was very brief, and we returned to the hotel around 11pm, following the event we had travelled to attend. My daughter had been fighting a cold and wanted some hot tea to soothe her throat. There are no microwaves or coffee makers in the room, and the Blue Pig was closed. However, a woman was doing the bookkeeping and we asked if was possible to get tea. She went to the back and made a cup for my daughter. I offered to pay or bill it to the room, and she said not to worry about it. Also, the valet service is so convenient and sanity saving, even in the off season. The fitness center is probably one of the least used amenities in any hotel, so the offerings aren't very robust. This holds true here as well. Two treadmills, an elliptical, a bike, and a bench with a rack of hand weights. My advice, pack a resistance band to beef up your options. It takes less space in your luggage than sock.
location,location,location--great room great view prime location in Cape May--quiet and comfy--nice seaside air in windows that actually open
Celebrated my 50th Birthday with wife & friends. Awesome! The Bouler Room was closed Saturday Night :(
The whole Christmas atmosphere. The hotel looked awesome! That was raining the next day! Other than that it was a good stay!
The staff were extremely welcoming and helpful and did their best to answer all my questions about the area.
It was clean and bedding was very clean. No odors on pillows. Nice size room and bathroom. Bathroom was very clean. The reception staff weren't too friendly. They never even asked how our experience was! We stoped for dinner one of the nights and the food was way over priced and had no taste.
I liked looking at the outside of the beautiful building and the hotel grounds. Our bed was very comfortable, and the concierge gave a good tour of the hotel. Our reservation was for a queen room, and I was surprised to receive a king which was my first choice. The floor in my room, hallway, and bathroom was very uneven. I felt I was on a ship. During the tour of the hotel, floors were uneven in places.
quiet, room very inviting, fresh .shops easy to walk to . close to beach.we enjoyed our stay
Full service hotel in relation to others in Cape May. Centrally located very convenient. We had ants in the room, not a lot but annoying. The windows were very dirty on the outside (room 429). The tile / grout work in the bathroom was not very good. The water pressur could have been better in the shower. No whirlpool tub by the pool.
It is conveniently located -- right across the street from the beach and near the pedestrian mall and many wonderful restaurants. Also, parking is next to the hotel. The rooms are spacious and comfortable.
We had a great stay. Had everything we needed, loved the apartment size fridge. Very clean and comfortable, great value for the price. Close to wildwood board walk only a 15 min drive. Would definitely stay again! The fact that we didn't book another night.
Price was reasonable Room had plenty of space Beds were okay Air conditioner was noisy Bathroom was small with no shelf space Shower did not drain very well
Older, but very well maintained facilities. We called ahead the morning of check in day, and they were very helpful in moving our check in time from 4 to 12. The wifi worked well the short time we needed it. The facilities are very convenient to the Turnpike, and there is a good coffee and sandwich shop just across Rt 9 down the street in town. The price was reasonable. It's a bit far from Cape May proper, about a 20 minute drive.
Location is great, rooms are large, pool is great size. The pool water had a bad smell to it. The rooms are very old and out dated, needs a serious renovation to the bathroom. There was no iron or hair dryer so be aware of that. We asked for a 2 hour late check out and were told we would have to pay half of the day rate( meanwhile the hotel was empty that day). I will not return to this hotel.
The bed and breakfast was close to the beach. The breakfast at the bed and BREAKFAST was awful. Nothing but prepackaged donuts and heated up eggos.
The location to the boardwalk, beach , and restaurants can not be beat! Very clean, cozy, comphy, and quiet. The breakfasts were amazing, the owners very friendly and sweet people. Can't wait to go back.
We stayed at Bolero for Irish Weekend and the car show. The hotel was in a perfect location, 2 blocks from the boardwalk. The rooms were clean. The full size fridge and freezer were also clutch. The indoor pool was nice, staff was friendly. The hotel bar/restaurant had a good band playing both nights we were there too. I highly recommend the Bolero and we will be back next time. Loved everything
Location and value. No complaints here.
Indoor swimming pool and gym Furniture is dated, lighting is dim and dark
Pool was great and really close to the beach! Beds were a little uncomfortable and the bathroom was small.
Nice room, clean, comfortable bed, great shower. Quaint building, romantic for couples, really nice dining and bar room. Everything was fine except for... 1. How long it took to get me checked into my room because the girl at the front desk baby-talked each of the two individual guests in front of me, one at a time, rather than take the expedient course by showing everyone all at once the little details all guests needed to know. We were all standing right there, so it seemed to me that wasting other people's time like that was unnecessary and could have been handled better. 2. They stuck me up on the 3rd floor for no apparent reason, and I say that because it's off-season in Cape May right now so there were very few guests and I'm quite certain plenty of available rooms on the first and second floors. There's also no elevator. This was a work trip, I had just worked a 12+ hour day, and other than my suitcase which the concierge was nice enough to drag up there for me, I still had two laptops and other things and therefore had to make two trips up three flights of stairs. I really didn't like that, at all. In my opinion, any hotel with multiple floors should have an elevator. Making guests walk up several flights of steps just to get to their rooms is unacceptable. 3. The breakfast options on the card they give you, are limited. Also the times at which they will deliver it. If I recall correctly, the earliest they will deliver breakfast to your room, or you can even get it, is 7:30am. If you're on a work trip like I was, and you don't have time to be waiting around until that late in the morning, then if you stay at this hotel you'll likely wind up checking out and going out for breakfast on your way to the office instead.
Location is fantastic! Overall, the staff was friendly (ran into an issue with the maid) and the room was comfortable. Maid came to the door asking if we wanted service and and we told her not now, maybe later. We had spent the morning on the beach and wanted to relax before hitting the boardwalk. The maid told us she had to do it now because there wasn't time later. That was annoying because we did need the room serviced, so we went to the boardwalk earlier than expected. We didn't care for the attitude.
1. Resort is very close to board walk and Moreys pier 2. Rooms are divided in 2 sections so we get peaceful sleep when kids are still awake :-) 3. Nice size swimming pool that is safe 4. Nice staff and room service 5. Quieter even though closer to Boardwalk 6. safe
It was cheap but clean and had a heated pool Walls were super thin... I saw another review that said that and I dismissed it... No they are super thin. Heard conversations all night by someone who was taking in normal voice. Couldn't regulate temp making the room cooler due to the time of year
Close to town safe comfortable everything you need friendly staff parking Dated intetior no complaints
Proximity to the boardwalk
The guy at the front desk was absolutely great. I forget his name (sorry), but he was working the weekend of June 14/15. He was friendly and helpful, and made me immediately happy with my choice. Also, at first I wasn't sure if I would be happy on the first floor, but there was minimal sound from other guests, and the first floor meant not having to drag my luggage up the stairs. Room included a kitchenette that was an added bonus. The room was a tad musty smelling (probably somewhat inevitable next to the ocean), though clean looking all around. The faucet in the tub needed to be super tightened to make sure it shut off. The landings/stairs that lead up to the other floors and the roof deck had some questionably soft spots. It appeared to all have been recently painted over, but every few steps one could feel the soft wood underneath.
Family owned, very clean, large rooms, location, view, excellent!
Close to the beach and beach avenue there was not a lot of counter space, none at all in the bathroom.