Carcassonne hotels near Cité de Carcassonne
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When you a stay at Hôtel Du Pont Vieux in Carcassonne, you'll be in the historical district, within a 5-minute walk of Medieval City of Carcassonne and Pont-Neuf de Carcassonne. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
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Overall 9.3 Excellent
Based on 1,562 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: The owners were very nice and very helpful. Parking on location was a plus. The location was great and within walking distance of the old part of Carcassonne. Breakfast was very good.
Excellent
10.0
Pros: The Hotel du Pont Vieux is ideally situated for the medieval cite (8 minutes walk) and also for the bastide, just across the bridge. Hosts were so welcoming, including Isidore! They recommended local restaurants (all great!) and advised on local info. Bedroom was very pleasant, with a view of the garden. Spotlessly clean. Breakfast room was lovely with the option of sitting in the garden in nice weather. Beautiful fresh pastries, homemade brioche and Catherine's homemade jams - delicious! Carcassonne is beautiful - obviously the walled cite but the lower city is definitely worth a visit - the cathedral, market, theatres,cafes & restaurants, shops and the Canal du Midi.
Excellent
9.2
Pros: Location, very kind and informative personnel, quiet and clean rooms, private parking.
Excellent
10.0
Pros: Located on a cute street about 10 mins walk from the entrance to the walled city. Bathroom was very updated and included a heated towel rack. Several eateries are within a minute's walk.
Good
7.9
Pros: Location was excellent
Excellent
8.2
Pros: The staff was cordial and helpful. There is a terrace on the top floor with a spectacular view of the Castle. This alone made the place worth the cost. The rooms were spacious and charmingly decorated. We had a room to sleep 4 ppl and it was comfortable for everyone. I definitely recommend it.
Excellent
9.2
Pros: Helpful and polite hosts, fabulous location midway between cite and lower town, cleanliness, breakfast, Isidore. We arrived late but were provided with passcode and keys to get into room.
Excellent
10.0
Pros: WIFI, staff, room, 3rd floor patio view were all great!
Excellent
9.0
Pros: The hotel is a family own small property but was maintained very well. The host is very warm and helpful. They have their own garage for parking of a few cars. The hotel is in walking distance to the castle. This hotel costs much less for parking (7$/night) and also had cheaper price for Breakfast (10$/person). It is really nice and with good price. Highly recommend for this hotel
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Details
Reviews
Overall 9.3 Excellent
Based on 1,562 reviews
Service
9.8
Cleanliness
9.7
Breakfast
9.5
Location
9.4
Vibe
9.3
Food
9.3
Room
9.2
Comfort
7.8
WiFi
6.5
Amenities
6.4
Cleanliness
9.8
Service
9.8
Breakfast
9.3
Vibe
9.1
Location
9.0
Room
8.8
Food
8.8
Comfort
7.4
Amenities
6.9
Cleanliness
9.8
Service
9.8
Breakfast
9.5
Location
9.5
Food
9.3
Room
9.2
Vibe
8.8
Comfort
7.9
Amenities
5.8
Service
9.8
Location
9.3
Room
9.0
8.0 Excellent
Pros: The owners were very nice and very helpful. Parking on location was a plus. The location was great and within walking distance of the old part of Carcassonne. Breakfast was very good.
Cons: The pillows on the bed were not comfortable.
10.0 Excellent
Pros: The Hotel du Pont Vieux is ideally situated for the medieval cite (8 minutes walk) and also for the bastide, just across the bridge. Hosts were so welcoming, including Isidore! They recommended local restaurants (all great!) and advised on local info. Bedroom was very pleasant, with a view of the garden. Spotlessly clean. Breakfast room was lovely with the option of sitting in the garden in nice weather. Beautiful fresh pastries, homemade brioche and Catherine's homemade jams - delicious! Carcassonne is beautiful - obviously the walled cite but the lower city is definitely worth a visit - the cathedral, market, theatres,cafes & restaurants, shops and the Canal du Midi.
Cons:
9.2 Excellent
Pros: Location, very kind and informative personnel, quiet and clean rooms, private parking.
Cons: It is a bit complicated if you want to park at the hotel because of the policy of the town to close the road for traffic in summer. We had to park somewhere near, walk to the hotel to get the remote control, go back to the car, drive to the street, use the remote control to lower the road block and get to the hotel.
10.0 Excellent
Pros: Located on a cute street about 10 mins walk from the entrance to the walled city. Bathroom was very updated and included a heated towel rack. Several eateries are within a minute's walk.
Cons:
7.9 Good
Pros: Location was excellent
Cons:
8.2 Excellent
Pros: The staff was cordial and helpful. There is a terrace on the top floor with a spectacular view of the Castle. This alone made the place worth the cost. The rooms were spacious and charmingly decorated. We had a room to sleep 4 ppl and it was comfortable for everyone. I definitely recommend it.
Cons: The air conditioner was not working. The bathroom had a strong sewage-like smell (we kept the window wide open and closed the bedroom door to contain the smell). The breakfast was priced higher than the content's worth.
9.2 Excellent
Pros: Helpful and polite hosts, fabulous location midway between cite and lower town, cleanliness, breakfast, Isidore. We arrived late but were provided with passcode and keys to get into room.
Cons: Not much really
10.0 Excellent
Pros: WIFI, staff, room, 3rd floor patio view were all great!
Cons:
9.0 Excellent
Pros: The hotel is a family own small property but was maintained very well. The host is very warm and helpful. They have their own garage for parking of a few cars. The hotel is in walking distance to the castle. This hotel costs much less for parking (7$/night) and also had cheaper price for Breakfast (10$/person). It is really nice and with good price. Highly recommend for this hotel
Cons: There is no elevator for bring heavy luggage to upstairs, but the host helped me to carry my mid-size suitcase to upstairs.
When you a stay at Hôtel Du Pont Vieux in Carcassonne, you'll be in the historical district, within a 5-minute walk of Medieval City of Carcassonne and Pont-Neuf de Carcassonne. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
When you stay at Hôtel Restaurant Le Parc Franck Putelat in Carcassonne, you'll be in the historical district, within a 10-minute walk of Medieval City of Carcassonne and Basilica of St. Nazaire and St. Celse. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Overall 9.3 Excellent
Based on 500 reviews
All reviews
- All reviews
- Couples
Excellent
9.2
Excellent
10.0
Pros: Some difficulty with the egg boiler--but other than that, fairly perfect Room and bed excellent. Shower fantastic
Excellent
10.0
Pros: I liked the room,the staff,the breakfast. I also liked the position,we could get to the citadel quickly.
Excellent
9.2
Pros: very modern and comfortable room. big washroom and nice terrace. Great 2 Michelin restaurant
Excellent
9.6
Pros: Lovely quiet room with every facility thought of. Very clean and comfortable. Only draw back internet did not work at all. The restaurant was the most amazing experience of culinary skill. An exploration of flavours and artistry with food. Exceptional!
Excellent
10.0
Pros: Quiet and exclusive with lovely balcony and walking distance to the cite
Excellent
8.3
Pros: Restaurant food and service were outstanding.
Excellent
9.2
Pros: Great breakfast, very close to Carcassonne.
Details
Reviews
Overall 9.3 Excellent
Based on 500 reviews
Wellness
10.0
Bar
10.0
Vibe
9.9
Amenities
9.8
Location
9.8
Comfort
9.7
Service
9.5
Room
8.9
Food
8.5
Breakfast
7.8
WiFi
1.3
Vibe
9.9
Amenities
9.9
Location
9.9
Comfort
9.8
Service
9.6
Room
8.6
Food
8.2
Breakfast
7.5
Value
3.8
9.2 Excellent
Pros:
Cons: Wifi was spotty ⁷8
10.0 Excellent
Pros: Some difficulty with the egg boiler--but other than that, fairly perfect Room and bed excellent. Shower fantastic
Cons: More shelves and drawers in both bedroom and bathroom
10.0 Excellent
Pros: I liked the room,the staff,the breakfast. I also liked the position,we could get to the citadel quickly.
Cons: Maybe you should change the towels.
9.2 Excellent
Pros: very modern and comfortable room. big washroom and nice terrace. Great 2 Michelin restaurant
Cons:
9.6 Excellent
Pros: Lovely quiet room with every facility thought of. Very clean and comfortable. Only draw back internet did not work at all. The restaurant was the most amazing experience of culinary skill. An exploration of flavours and artistry with food. Exceptional!
Cons: No internet. No view from hotel of Carcassonne city.
10.0 Excellent
Pros: Quiet and exclusive with lovely balcony and walking distance to the cite
Cons: Nothing
8.3 Excellent
Pros: Restaurant food and service were outstanding.
Cons: No drawers to put in clothes. Towels were thin and greying. They need replacing as a priority.
9.2 Excellent
Pros: Great breakfast, very close to Carcassonne.
Cons:
When you stay at Hôtel Restaurant Le Parc Franck Putelat in Carcassonne, you'll be in the historical district, within a 10-minute walk of Medieval City of Carcassonne and Basilica of St. Nazaire and St. Celse. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and is part of the MGallery Collection. A 5-star hotel located within the walls of Carcassonne, built in the 19th century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites and also features an outdoor pool and shaded park. Discover a hotel where the art of hospitality is paired with gourmet dining from Chef Jérôme Ryon at the Barbacane restaurant.
Overall 9.1 Excellent
Based on 3,200 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Great location
Excellent
8.5
Pros: LIkes:
Fabulous view of the City over the Walls
Overall feel of the hotel
Comfort of the pillows and bed
Best location for staying in the Old City
Terrific breakfast
Complimentary castle tickets
Excellent
10.0
Pros: An excellent upmarket "old school" hotel in a perfect location to relax and spoil yourselves while exploring the medieval town of Carcassonne.
Excellent
10.0
Pros: Perfect location in the middle of the old city of Carcassone. Excellent/superb service by all the staff. Always available to accommodate our needs (we were traveling with a baby and still everything seemed so easy).
Details
Reviews
Overall 9.1 Excellent
Based on 3,200 reviews
Location
9.2
Service
9.1
Breakfast
9.0
Bar
8.6
Amenities
8.2
Food
8.2
Room
7.8
Service
9.1
Location
9.1
Breakfast
8.9
Bar
8.4
Amenities
8.4
Room
8.1
Food
8.1
Breakfast
9.0
Location
9.0
Service
8.7
Bar
8.6
Food
8.2
Room
7.1
Location
9.3
Service
9.2
Food
8.3
Vibe
7.9
Room
7.3
Service
9.2
Breakfast
9.1
Vibe
7.7
Room
7.0
9.2 Excellent
Pros: Great location
Cons: Worst showering experience due to the shower being broken. Received a credit for this however for this level of a hotel I don’t expect an issue like this. Shuttle service was super slow for the departure.
8.5 Excellent
Pros: LIkes:
Fabulous view of the City over the Walls
Overall feel of the hotel
Comfort of the pillows and bed
Best location for staying in the Old City
Terrific breakfast
Complimentary castle tickets
Cons: Dislikes
Car has to be at least 200+ yards from the hotel--no private auto access--they use a small van to take you to the hotel.
The room we were in was quite small--the closet door backed up to another needed door--constant banging.
Chair for the desk had arms--could not go under the desk--another small room issue
Partial glass separator for shower in the bath does a lousy job of keeping water in the tub
Needs more electrical outlets--especially around the desk area
10.0 Excellent
Pros: An excellent upmarket "old school" hotel in a perfect location to relax and spoil yourselves while exploring the medieval town of Carcassonne.
Cons: Nothing
10.0 Excellent
Pros: Perfect location in the middle of the old city of Carcassone. Excellent/superb service by all the staff. Always available to accommodate our needs (we were traveling with a baby and still everything seemed so easy).
Cons: Nothing!
The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and is part of the MGallery Collection. A 5-star hotel located within the walls of Carcassonne, built in the 19th century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites and also features an outdoor pool and shaded park. Discover a hotel where the art of hospitality is paired with gourmet dining from Chef Jérôme Ryon at the Barbacane restaurant.
When you a stay at Pont Levis Hôtel By Franck Putelat in Carcassonne, you'll be in the historical district, just steps from Chateau Comtal and Medieval City of Carcassonne. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 9.1 Excellent
Based on 524 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.9
Pros: Convenience and comfort
Excellent
10.0
Pros: Florentina, Melanie and Rosanna were great hosts, always helpful and courteous. Thank you for the room upgrade too. It was nice to have a jacuzzi.
Excellent
8.8
Pros: Just outside the walls.
Excellent
8.3
Pros: Fantastic location / very friendly staff / very good house equipment e.g. elevators etc / interesting design / wide garden / secure parking / luxury feeling
Excellent
10.0
Pros: Amazing location next to entrance to the Cite (why would you pay extra to stay in La Cite when this hotel is here) parking, amazing contemporary designed hotel with attentive staff - great pool, quiet at night too, unlike many rooms in La Cite. Free parking. Now my favourite hotel in Carcassonne.
Excellent
10.0
Pros: You have your own garden
Excellent
9.6
Pros: Close to old city, and bus to new part of town was right in front of the hotel. Nicely decorated, very comfortable.
Excellent
9.6
Pros: Very comfy bed. Great location. Charming and helpful reception team.
Details
Reviews
Overall 9.1 Excellent
Based on 524 reviews
Wellness
10.0
Pool
9.6
Service
9.4
Location
9.2
Comfort
8.1
Room
7.8
Breakfast
6.9
Wellness
10.0
Pool
9.5
Location
9.2
Service
9.1
Comfort
8.3
Room
7.8
Breakfast
6.9
Location
9.4
Service
9.4
Room
7.0
Breakfast
7.0
Location
9.3
Room
7.3
7.9 Good
Pros: Convenience and comfort
Cons: The breakfast room area was too tight not enough room to move freely to get food
10.0 Excellent
Pros: Florentina, Melanie and Rosanna were great hosts, always helpful and courteous. Thank you for the room upgrade too. It was nice to have a jacuzzi.
Cons:
8.8 Excellent
Pros: Just outside the walls.
Cons: The hotel parking is inside the public parking. If you don’t know you are lost in the beginning
8.3 Excellent
Pros: Fantastic location / very friendly staff / very good house equipment e.g. elevators etc / interesting design / wide garden / secure parking / luxury feeling
Cons: (too) hard bed / fragile and rather impractical design equipment of the room and bath / breakfast fine but not exceptional. And of course we could not use the restaurant on a Sunday evening, but this we knew in advance and at least we went to the downtown brasserie of Mr Putelat...
10.0 Excellent
Pros: Amazing location next to entrance to the Cite (why would you pay extra to stay in La Cite when this hotel is here) parking, amazing contemporary designed hotel with attentive staff - great pool, quiet at night too, unlike many rooms in La Cite. Free parking. Now my favourite hotel in Carcassonne.
Cons: Door entry system to rooms is a bit too clever for it's own good, but a small fault and the only one I could comment on. Breakfast is fine as a buffet style breakfast.
10.0 Excellent
Pros: You have your own garden
Cons:
9.6 Excellent
Pros: Close to old city, and bus to new part of town was right in front of the hotel. Nicely decorated, very comfortable.
Cons: Breakfast was way over priced.
9.6 Excellent
Pros: Very comfy bed. Great location. Charming and helpful reception team.
Cons: All good.
When you a stay at Pont Levis Hôtel By Franck Putelat in Carcassonne, you'll be in the historical district, just steps from Chateau Comtal and Medieval City of Carcassonne. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
The ibis Styles Carcassonne La Cité hotel is located 328 yards (300 m) from the medieval city of Carcassonne and close to the Canal du Midi, both UNESCO World Heritage Sites. Ideally located for discovering the town and Cathar Country, including Château Comtal and its ramparts, Théâtre de la Cité and the Aude and Narbonnaise gates. Close to the lower town, Dôme convention center, train station and highways, the hotel offers a bar/restaurant, solarium swimming pool, fitness room and secure private car park
Overall 8.8 Excellent
Based on 4,449 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: The location is excellent, very close to the main sight of the Carcassonne city (the medieval castle) Quite quiet with a very tasty breakfast and with a lot of variety on the choices. Fresh fruits and freshly baked croisssants. Very clean also with daily care.
Excellent
9.6
Pros: Clean rooms location near the old city, conveniet parking lot
Excellent
8.3
Pros: Good room , location and excellent staff
Excellent
9.2
Pros: rooms are the perfect size for a family of 4, the master bed is really big and comfy
Excellent
9.0
Pros: Loved our stay with Ibis style, wil certainly look to stay with them again. Great location, price, and comfort. And the staff were very helpful and friendly.
Details
Reviews
Overall 8.8 Excellent
Based on 4,449 reviews
Location
9.7
Vibe
9.6
Service
9.5
Cleanliness
9.1
Amenities
9.0
Breakfast
8.8
Value
8.7
Room
8.0
Comfort
7.7
WiFi
0.3
Location
9.8
Service
9.7
Vibe
9.6
Pool
9.0
Amenities
9.0
Cleanliness
8.9
Value
8.9
Breakfast
8.7
Room
7.9
Comfort
7.6
Vibe
9.7
Location
9.7
Service
9.6
Cleanliness
9.3
Pool
9.2
Amenities
9.1
Room
8.7
Value
8.7
Breakfast
8.6
Comfort
8.4
Service
9.8
Location
9.6
Vibe
9.5
Cleanliness
9.2
Amenities
9.2
Breakfast
8.9
Value
8.4
Room
7.6
Location
9.8
Vibe
9.6
Service
9.5
Cleanliness
9.2
Breakfast
9.1
Value
8.9
Comfort
7.1
Room
6.8
9.0 Excellent
Pros: The location is excellent, very close to the main sight of the Carcassonne city (the medieval castle) Quite quiet with a very tasty breakfast and with a lot of variety on the choices. Fresh fruits and freshly baked croisssants. Very clean also with daily care.
Cons: The staff knew very little English and not all of them knew how to communicate. The tables in breakfast were very close to each other and the space was not comfortable to move freely. You had to wait a lot in order for the eggs to get boiled as they are offered raw and the space for the boiling was only 4 eggs (minimum 10 minutes in line for the eggs)
9.6 Excellent
Pros: Clean rooms location near the old city, conveniet parking lot
Cons:
8.3 Excellent
Pros: Good room , location and excellent staff
Cons: Fridge or mini bar in room . Better availability of food during the day
9.2 Excellent
Pros: rooms are the perfect size for a family of 4, the master bed is really big and comfy
Cons:
9.0 Excellent
Pros: Loved our stay with Ibis style, wil certainly look to stay with them again. Great location, price, and comfort. And the staff were very helpful and friendly.
Cons: Air conditioning was a little nosey during the night even though ours was switched off.
The ibis Styles Carcassonne La Cité hotel is located 328 yards (300 m) from the medieval city of Carcassonne and close to the Canal du Midi, both UNESCO World Heritage Sites. Ideally located for discovering the town and Cathar Country, including Château Comtal and its ramparts, Théâtre de la Cité and the Aude and Narbonnaise gates. Close to the lower town, Dôme convention center, train station and highways, the hotel offers a bar/restaurant, solarium swimming pool, fitness room and secure private car park
A stay at Aragon places you in the heart of Carcassonne, steps from Chateau Comtal and 3 minutes by foot from Narbonnaise Gate. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Overall 8.8 Excellent
Based on 2,062 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: The location to the Cité was amazing and the staff were so lovely, all of them.
Good
7.0
Pros: Excellent location, just a short walk from the ancient citadel. Free off street parking though it was not secure. Friendly and informative staff 7 comfortable bedroom.
Excellent
9.0
Pros: Lovely clean room. Excellent location. Friendly staff.
Excellent
10.0
Pros: Perfect location less than 5 minute walk to the entry to the Medieval city. Views of the medieval city from the bedroom windows. Rooms are large and comfortable. Staff are friendly and helpful. Close walk to restaurants in the medieval city or in the city itself.
Excellent
8.8
Pros: Location was great, with excellent shower and plenty of choice for breakfast.
Details
Reviews
Overall 8.8 Excellent
Based on 2,062 reviews
Location
9.5
Service
9.2
Vibe
8.4
Value
7.9
Breakfast
7.9
Room
7.3
WiFi
6.3
Comfort
4.9
Location
9.6
Service
9.5
Value
7.8
Breakfast
7.5
Room
6.8
WiFi
5.2
Comfort
4.7
Location
9.5
Service
9.3
Cleanliness
8.2
Breakfast
8.0
Value
7.8
Room
7.7
Amenities
3.8
Location
9.6
Service
9.3
Room
7.3
Location
9.6
8.8 Excellent
Pros: The location to the Cité was amazing and the staff were so lovely, all of them.
Cons: It was perfect for us, but if you were after something with a bit more character, then you’d want to look elsewhere. It’s a bit motel like - but much nicer.
7.0 Good
Pros: Excellent location, just a short walk from the ancient citadel. Free off street parking though it was not secure. Friendly and informative staff 7 comfortable bedroom.
Cons: Would have preferred a greater choice for breakfast e.g. eggs. Bathroom was very tiny making uncomfortable to use the toilet. Shower area was spacious but undersized shower screen meant the rest of the bathroom got wet.
9.0 Excellent
Pros: Lovely clean room. Excellent location. Friendly staff.
Cons:
10.0 Excellent
Pros: Perfect location less than 5 minute walk to the entry to the Medieval city. Views of the medieval city from the bedroom windows. Rooms are large and comfortable. Staff are friendly and helpful. Close walk to restaurants in the medieval city or in the city itself.
Cons: Breakfast was quite expensive for what you were actually paying for. Cheaper and more worth your time to go to a local bakery.
8.8 Excellent
Pros: Location was great, with excellent shower and plenty of choice for breakfast.
Cons: The lighting in the room.
A stay at Aragon places you in the heart of Carcassonne, steps from Chateau Comtal and 3 minutes by foot from Narbonnaise Gate. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
With a stay at Hôtel du Château & Spa Carita in Carcassonne (City of Carcassonne), you'll be steps from Chateau Comtal and Narbonnaise Gate. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Overall 8.7 Excellent
Based on 741 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Excellent
9.6
Excellent
9.0
Pros: Location could not have been beaten. Whilst it may have been quaint being INSIDE the walled city, in reality, this place is literally just outside and better for it. It was modernly stylish and clean. The bed very comfortable indeed. The staff were all excellent, and the Hotel should be very proud of them. Everything was made simple and straightforward. We would definitely stay here again, and recommend to friends, without a doubt, and that's the best testament of any review in my opinion.
Excellent
9.2
Pros: Stylish hotel With comfy and very clean rooms. The staff are lovely and helpful
Excellent
10.0
Pros: The staff, especially Reyna and her two 4- legged assistants, are beyond wonderful! So much fun! This unique boutique hotel is so convenient to exploring the old Cite, and very casual and welcoming. Great breakfast... oo... and great selection of Occitanie wines... definitely would stay again!
Excellent
8.3
Pros: Location, breakfast and individuality of the hotel. When we were given a superior room it was very comfortable.
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Details
Reviews
Overall 8.7 Excellent
Based on 741 reviews
Location
9.6
Service
8.6
Amenities
8.0
Breakfast
7.1
Room
6.4
Cleanliness
5.3
Food
3.7
Comfort
3.6
Value
2.8
Location
9.7
Service
8.9
Amenities
8.3
Breakfast
6.9
Bar
6.8
Room
6.2
Comfort
4.1
Food
3.6
Value
3.3
Location
9.7
Service
8.5
Breakfast
7.3
Room
5.4
10.0 Excellent
Pros:
Cons: Dogs need a wash. Smell bad.
9.6 Excellent
Pros:
Cons: Pillows were a bit too big!!
9.0 Excellent
Pros: Location could not have been beaten. Whilst it may have been quaint being INSIDE the walled city, in reality, this place is literally just outside and better for it. It was modernly stylish and clean. The bed very comfortable indeed. The staff were all excellent, and the Hotel should be very proud of them. Everything was made simple and straightforward. We would definitely stay here again, and recommend to friends, without a doubt, and that's the best testament of any review in my opinion.
Cons: Picking at straws here, the bath took an age to drain (the plug needs to be adjusted) and we never worked out how to operate all the light switches, but that may be us being tired after a 7 hour drive. As I say - picking at straws... the place is great really
9.2 Excellent
Pros: Stylish hotel With comfy and very clean rooms. The staff are lovely and helpful
Cons:
10.0 Excellent
Pros: The staff, especially Reyna and her two 4- legged assistants, are beyond wonderful! So much fun! This unique boutique hotel is so convenient to exploring the old Cite, and very casual and welcoming. Great breakfast... oo... and great selection of Occitanie wines... definitely would stay again!
Cons:
8.3 Excellent
Pros: Location, breakfast and individuality of the hotel. When we were given a superior room it was very comfortable.
Cons: Avoid the standard rooms. They are the size of postage stamps, and only suitble for single travellers. When we complained we got a superior room at a discounted rate and it was extremely nice.
With a stay at Hôtel du Château & Spa Carita in Carcassonne (City of Carcassonne), you'll be steps from Chateau Comtal and Narbonnaise Gate. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Welcome to Doubletree by Hilton Carcassonne. The hotel is conveniently located just close to the Aude river and facing the famous old city of Carcassonne. The hotel offers 88 rooms and suites with great amenities to please leisure guests. Select the panoramic room, Junior Suite or Panoramic suite to have a fantastic view of the medieval city. All rooms and suites offer air conditioning, a bathroom with bath and shower, satellite TV, phone, WiFi, safe, mini bar and an espresso machine. Our guests have full access of our many amenities including: - Restaurant, bar and room service - Terrace and garden facing the city and the edge of the Aude - Free access to the 50 sq. m. swimming pool - Paying access to the SPA (treatment cabins, sauna and steam room) - Municipal underground parking Gambetta 50m away (fee applies) - 60 sq. m. meeting room divisible into two Relax and unwind in our wellness center is open each day including body massages, a sauna and hammam. Carcassonne is a beautiful city with a rich cultural heritage. Discover museums, churches, parks and gardens, visit the city’s vineyards or simply stroll along the streets admiring the architecture and chatting to locals. Why not take a cruise along the Canal du Midi aboard a houseboat.
Overall 8.7 Excellent
Based on 640 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Really very clean and the position was midway between the market square and the old Cité. Great views from the hotel, across the river bridge to the Cité. Staff very polite and helpful.
Excellent
9.6
Pros: The bedroom was very spacious and the bed extremely comfortable. It was all very clean and the staff were very friendly. Perfect location for visiting Carcassonne. Nice swimming pool.
Good
7.1
Pros: Views of the citadel.
Excellent
9.0
Pros: Professional arrival and check-in process, kindness of the staff, nice and spacious room, comfort mattresses, good location of the hotel, good value for money, cleanness of the room, etc. Definitely recommended!
Excellent
10.0
Pros: Proximity to the city centre and old city.
Good
7.0
Pros: The location was ideal. The staff were very attentive and the rooms were cosy.
Okay
4.6
Pros: The rooms were spacious and the building was nice.
Details
Reviews
Overall 8.7 Excellent
Based on 640 reviews
Cleanliness
9.1
Comfort
9.0
Location
9.3
Services
8.5
Staff
8.6
Value for money
8.0
10.0 Excellent
Pros: Really very clean and the position was midway between the market square and the old Cité. Great views from the hotel, across the river bridge to the Cité. Staff very polite and helpful.
Cons: Didn’t quite understand why the bar didn’t open until late in the day and it seemed impossible to order any food when we needed it so had to go exploring to eat which was odd. Also while the hotel was far from being full we were told there would be an €80 charge to extend our checkout time by an hour which seemed unreasonable based upon the fact out room wasn’t cleaned each day until mid afternoon. Then again this is France I guess! Overall, very enjoyable stay.
9.6 Excellent
Pros: The bedroom was very spacious and the bed extremely comfortable. It was all very clean and the staff were very friendly. Perfect location for visiting Carcassonne. Nice swimming pool.
Cons: They did not replenish the tea bags in the bedroom every day, and wine at the bar was very expensive.
7.1 Good
Pros: Views of the citadel.
Cons: It wasn’t a 5 star hotel: No restaurant Limited bar hours (tiny) Breakfast cold ( eggs, beans etc) Very little indoor space to relax Very small pool which only opened from 10am so no pre-breakfast dip We asked about car hire and told to contact the airport- not the customer service you would expect from a 5star venue Hotel had lost our booking and said we had not paid when we arrived. We were asked by the receptionist to prove the money had come out of our bank despite having an email to prove payment from booking.com. They made this our problem for the duration of the stay ...when it was really a problem between themselves and booking.com.
9.0 Excellent
Pros: Professional arrival and check-in process, kindness of the staff, nice and spacious room, comfort mattresses, good location of the hotel, good value for money, cleanness of the room, etc. Definitely recommended!
Cons:
10.0 Excellent
Pros: Proximity to the city centre and old city.
Cons: Nothing... all good, Would book a room with a view and balcony next time.
7.0 Good
Pros: The location was ideal. The staff were very attentive and the rooms were cosy.
Cons: For the 5 star rating we would have liked more options for dining, there was no restaurant, the room service menu was too limited for children and the bar was very over-priced.
4.6 Okay
Pros: The rooms were spacious and the building was nice.
Cons: The staff were so slow and unhelpful. The room should have been ready at 2pm but wasn’t ready until 5.30pm.
Welcome to Doubletree by Hilton Carcassonne. The hotel is conveniently located just close to the Aude river and facing the famous old city of Carcassonne. The hotel offers 88 rooms and suites with great amenities to please leisure guests. Select the panoramic room, Junior Suite or Panoramic suite to have a fantastic view of the medieval city. All rooms and suites offer air conditioning, a bathroom with bath and shower, satellite TV, phone, WiFi, safe, mini bar and an espresso machine. Our guests have full access of our many amenities including: - Restaurant, bar and room service - Terrace and garden facing the city and the edge of the Aude - Free access to the 50 sq. m. swimming pool - Paying access to the SPA (treatment cabins, sauna and steam room) - Municipal underground parking Gambetta 50m away (fee applies) - 60 sq. m. meeting room divisible into two Relax and unwind in our wellness center is open each day including body massages, a sauna and hammam. Carcassonne is a beautiful city with a rich cultural heritage. Discover museums, churches, parks and gardens, visit the city’s vineyards or simply stroll along the streets admiring the architecture and chatting to locals. Why not take a cruise along the Canal du Midi aboard a houseboat.
Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.
Overall 8.6 Excellent
Based on 2,263 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Staff and room
Excellent
10.0
Pros: Everything. The staff are welcoming and efficient. The room was spacious, comfortable and clean, there was even a little outdoor area. The location was fantastic, right in the centre of everything but rooms are quiet. Staff kindly held my luggage in a secure holding space when i couldn't tear myself away on check-out and had to take one more walk around la cite. Fabulous
Good
7.9
Pros: Sadly we didn’t realise the hotel was closing the next day. Our room was supposed to be superior standard but I would say apart from the bed which was very comfortable, the bathroom was very dated. Main issue the central heating wasn’t working and we were given a plug in electric heater for the bedroom which didn’t seem to stay on. It did feel like the Hôtel was all preparing to close. It ruined it for us being our last night on a five week road trip.
Excellent
10.0
Pros: Great location and nice comfortable rooms.
Details
Reviews
Overall 8.6 Excellent
Based on 2,263 reviews
Location
8.9
Service
8.3
WiFi
8.0
Breakfast
7.2
Room
6.7
Food
5.1
Location
9.1
Service
8.3
Breakfast
7.6
Room
6.2
Comfort
6.0
Food
4.9
Service
8.7
Location
8.7
Breakfast
7.3
Room
6.0
Comfort
5.6
Food
5.1
Location
9.1
Service
8.6
Breakfast
7.6
Comfort
6.9
Room
6.8
10.0 Excellent
Pros: Staff and room
Cons: Excellent location
10.0 Excellent
Pros: Everything. The staff are welcoming and efficient. The room was spacious, comfortable and clean, there was even a little outdoor area. The location was fantastic, right in the centre of everything but rooms are quiet. Staff kindly held my luggage in a secure holding space when i couldn't tear myself away on check-out and had to take one more walk around la cite. Fabulous
Cons:
7.9 Good
Pros: Sadly we didn’t realise the hotel was closing the next day. Our room was supposed to be superior standard but I would say apart from the bed which was very comfortable, the bathroom was very dated. Main issue the central heating wasn’t working and we were given a plug in electric heater for the bedroom which didn’t seem to stay on. It did feel like the Hôtel was all preparing to close. It ruined it for us being our last night on a five week road trip.
Cons:
10.0 Excellent
Pros: Great location and nice comfortable rooms.
Cons:
Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.
Set just outside the medieval walls, this bed and breakfast is just 150 metres from the medieval city of Carcassonne and a 15-minute walk from the city centre. It offers a seasonal bar and restaurant with a terrace and views of the medieval city. Free WiFi is provided. Rooms are simply decorated using neutral tones and all have air-conditioning, a TV and a private bathroom. Two rooms at La Rapière offer views of the medieval city and one room has a private terrace with an above-ground seasonal pool. On the terrace or in the dining room, you can enjoy the B&B’s continental breakfast. A range of drinks are available from the bar, while the restaurant serves French and local cuisine in the form of set menus. Free private parking is available on site and the A61 motorway is 3 km away. The Canal du midi is a 20-minute walk from the hotel. For guests arriving by train, Carcassonne Train Station is ideally 2 km from the property.
Overall 8.6 Excellent
Based on 1,598 reviews
All reviews
- All reviews
Excellent
9.2
Pros: Perfect location, just in few passes from the ramparts of the old town. Free parking at the premises. Welcoming personnel.
Excellent
9.2
Pros: Friendly, helpful staff. Brilliant location. Good breakfast. Excellent restaurant
Excellent
10.0
Pros: Amazing place to stay. A stone's throw away from the castle and a wonderful setting. Staff were very friendly and welcoming. Room was great lovely decoration and restaurant food good. I would recommend this to anyone. We will also stay again.
Good
7.1
Pros: Location excellent and the restaurant offers very good food
Excellent
9.2
Pros: The Hotel was very easy to find and it's location to the old City was excellent. The views from our bedroom of the City walls was great. We where upgraded to a room with a balcony with views of the old city.
Excellent
9.0
Pros: The breakfast was wonderful. The hostess at breakfast was very sweet and helpful. The bar was nice and the restaurant was good. The closeness to the Cite was EXCELLENT!!!
Excellent
8.3
Pros: Very friendly helpful staff, brilliant location.
Excellent
8.0
Pros: Great location, great breakfast and very friendly staff
Excellent
8.3
Pros: Warm room (cold outside in Nov), hot showers, good breakfast and helpful staff. We strolled into the old town for a Cassoulet recommended by the guy on reception. Superb.
Okay
5.4
Pros: The location
Good
7.0
Pros: The location is fantastic, right next to the medieval city within walking distance. Excellent staff service. The room was very comfortable, so was the bed and the pillows. Breakfast was sufficient. Free parking.
Details
Reviews
Overall 8.6 Excellent
Based on 1,598 reviews
Cleanliness
8.7
Comfort
8.2
Location
9.7
Services
7.9
Staff
9.0
Value for money
8.3
9.2 Excellent
Pros: Perfect location, just in few passes from the ramparts of the old town. Free parking at the premises. Welcoming personnel.
Cons: I'd like to have some milk already hot at breakfast, without need of heating it in a microwave.
9.2 Excellent
Pros: Friendly, helpful staff. Brilliant location. Good breakfast. Excellent restaurant
Cons:
10.0 Excellent
Pros: Amazing place to stay. A stone's throw away from the castle and a wonderful setting. Staff were very friendly and welcoming. Room was great lovely decoration and restaurant food good. I would recommend this to anyone. We will also stay again.
Cons: Nothing to dislike
7.1 Good
Pros: Location excellent and the restaurant offers very good food
Cons: No extraction in toilet and no tray for toiletries in the shower. Holes in the curtains. Unpleasant odour from shower shore.
9.2 Excellent
Pros: The Hotel was very easy to find and it's location to the old City was excellent. The views from our bedroom of the City walls was great. We where upgraded to a room with a balcony with views of the old city.
Cons: Maybe some English speaking channels on TV. but it didn't bother us as we didn't watch TV.
9.0 Excellent
Pros: The breakfast was wonderful. The hostess at breakfast was very sweet and helpful. The bar was nice and the restaurant was good. The closeness to the Cite was EXCELLENT!!!
Cons: The only problem we had was with the taxi. It was set up by the facility the night before and I was assured that the taxi would arrive the next day on time. However, the taxi service said they never had a reservation made (which I know wasn't true because I heard the reservation being made.) The taxi didn't show up at all and we would have missed our train if two other guests from Sweden who were leaving that day as well hadn't given us a ride to the station. My suggestion is if you set up a taxi, make sure the next morning that you call first thing to make sure they have acknowledged the reservation.
8.3 Excellent
Pros: Very friendly helpful staff, brilliant location.
Cons:
8.0 Excellent
Pros: Great location, great breakfast and very friendly staff
Cons: There was no cover for the duvet, only a sheet
8.3 Excellent
Pros: Warm room (cold outside in Nov), hot showers, good breakfast and helpful staff. We strolled into the old town for a Cassoulet recommended by the guy on reception. Superb.
Cons: Shower head not fixed so had to hold it
5.4 Okay
Pros: The location
Cons: The room. Breakfast facilities. Noise from bar below our room. Hotel needs modernisation.
7.0 Good
Pros: The location is fantastic, right next to the medieval city within walking distance. Excellent staff service. The room was very comfortable, so was the bed and the pillows. Breakfast was sufficient. Free parking.
Cons: The restaurant needs updating. Details in the room's bathroom: no shampoo, soap holder in the shower (nowhere to put them but the shower's floor). No clothes holder.
Set just outside the medieval walls, this bed and breakfast is just 150 metres from the medieval city of Carcassonne and a 15-minute walk from the city centre. It offers a seasonal bar and restaurant with a terrace and views of the medieval city. Free WiFi is provided. Rooms are simply decorated using neutral tones and all have air-conditioning, a TV and a private bathroom. Two rooms at La Rapière offer views of the medieval city and one room has a private terrace with an above-ground seasonal pool. On the terrace or in the dining room, you can enjoy the B&B’s continental breakfast. A range of drinks are available from the bar, while the restaurant serves French and local cuisine in the form of set menus. Free private parking is available on site and the A61 motorway is 3 km away. The Canal du midi is a 20-minute walk from the hotel. For guests arriving by train, Carcassonne Train Station is ideally 2 km from the property.
A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cité hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the ho tel's warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.
Overall 8.5 Excellent
Based on 3,439 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.2
Pros: Has a lift for access to the upper floors. Short walk (upgrade) to the Cité. Free parking with easy in and out. Several rooms apparently had a good view of the Cité — ours, just a glimpse of tower tops, but did overlook a lovely garden.
Excellent
10.0
Pros: The dinner and breakfast were delicious. The room was clean and with an excellent view of the Cité. It was handicapped friendly and I had no trouble getting around. I appreciated the 12:00 check out because I was very tired from travelling.
Excellent
8.8
Pros: Very helpful staff. Location is great just outside the old city.
Excellent
8.8
Pros: Very good location near to the castle and a pool in the garden
Excellent
10.0
Pros: The staff were very helpful and the location was perfect
Excellent
9.2
Pros: The staff were friendly and helpful. The place was clean and tidy.
Excellent
8.8
Pros: The location is perfect, just 5 min walk from La Cité. It’s a very comfortable hotel with good facilities.
Excellent
10.0
Pros: Excelent facilities and amazing staff and location
Details
Reviews
Overall 8.5 Excellent
Based on 3,439 reviews
Location
9.6
Cleanliness
8.6
Service
8.6
Pool
8.4
Breakfast
8.1
Value
7.9
Room
7.3
WiFi
6.0
Bar
4.7
Location
9.7
Cleanliness
8.8
Service
8.8
Pool
8.4
Breakfast
8.0
Value
7.9
Room
7.6
Bar
4.4
Location
9.4
Service
8.8
Cleanliness
8.6
Pool
8.5
Amenities
8.4
Value
8.0
Breakfast
7.7
Room
7.7
Location
9.5
Service
8.2
Breakfast
8.0
Room
6.7
Food
6.7
Location
9.7
Service
9.1
Breakfast
8.2
Room
6.8
9.2 Excellent
Pros: Has a lift for access to the upper floors. Short walk (upgrade) to the Cité. Free parking with easy in and out. Several rooms apparently had a good view of the Cité — ours, just a glimpse of tower tops, but did overlook a lovely garden.
Cons: Our stay was during a time with cool nights; even so, we needed to open window for cooling, which let in a couple of mosquitoes each night. Breakfast (extra) was great; dinner, less so.
10.0 Excellent
Pros: The dinner and breakfast were delicious. The room was clean and with an excellent view of the Cité. It was handicapped friendly and I had no trouble getting around. I appreciated the 12:00 check out because I was very tired from travelling.
Cons: I thought everything was very good.
8.8 Excellent
Pros: Very helpful staff. Location is great just outside the old city.
Cons: Aircon not working this time of year as it's Autumn - if you switch it on it only blows hot air, not advised of this when checking in... Understand the reason, but the room got extremely hot with a family of four sleeping and no windows, only a door which could be opened (safety issue if opened overnight). Nice room, just too hot to sleep comfortably.
8.8 Excellent
Pros: Very good location near to the castle and a pool in the garden
Cons: Some of the staff in the restaurant are not so service minded but great food
10.0 Excellent
Pros: The staff were very helpful and the location was perfect
Cons: Nothing everything was great
9.2 Excellent
Pros: The staff were friendly and helpful. The place was clean and tidy.
Cons: The restaurant menu.
8.8 Excellent
Pros: The location is perfect, just 5 min walk from La Cité. It’s a very comfortable hotel with good facilities.
Cons: Breakfast could have been better, with dairy free options apart from gluten free that they already have. The staff at breakfast wasn’t as kindly as you expect in a hotel.
10.0 Excellent
Pros: Excelent facilities and amazing staff and location
Cons:
A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cité hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the ho tel's warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.
When you a stay at Hôtel Montmorency in Carcassonne, you'll be in the historical district, within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Overall 8.5 Excellent
Based on 1,417 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.0
Pros: The petit déjeuner was great the location of the hotel is awesome its clean and well looked after and the dogs are so cute
Good
7.0
Pros: Close to Fort with easy access, breakfast was lovely but expensive. Staff were very helpful and pleasant.
Okay
5.0
Good
6.0
Pros: Setting of the hotel was lovely, right at the gate of the old town. Breakfast room/ bar was lovely and breakfast was great value. Bathtub was awesome!
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Details
Reviews
Overall 8.5 Excellent
Based on 1,417 reviews
Location
9.3
Pool
9.0
WiFi
8.6
Service
8.3
Amenities
7.2
Breakfast
7.2
Room
5.3
Comfort
3.7
Value
3.3
Location
9.3
Pool
9.0
Service
8.5
Bar
7.6
Breakfast
7.5
Amenities
7.5
Room
4.7
Comfort
3.8
Value
3.2
Location
9.5
Pool
8.9
Service
8.3
Breakfast
7.2
Amenities
7.1
Room
5.7
Comfort
3.9
Value
3.7
Room
4.3
Comfort
3.4
Location
9.0
7.0 Good
Pros: The petit déjeuner was great the location of the hotel is awesome its clean and well looked after and the dogs are so cute
Cons: The colour of the room and the parking that at the end of the stay was had to be paid for that was not said or written before the stay. Also it would have been nice to have use of the piscine
7.0 Good
Pros: Close to Fort with easy access, breakfast was lovely but expensive. Staff were very helpful and pleasant.
Cons: Booked Montmerency but all the blurp and advertising seems to be for its sister hotel La Chateau. Reception in La Chateau but rooms out the back and across the street, with no rooms having a glimpse of the Fort. Breakfast, Swimming pool & Spa were all back up and across the street to La Chateau. Not what I was expecting but maybe I misunderstood the description & facilities.
5.0 Okay
Pros:
Cons: Very loud drilling that they didn't warn us about, which forced us to leave the room early. The building was completely under construction. They should not have had guests during this time. The room was so small we could barely move.
6.0 Good
Pros: Setting of the hotel was lovely, right at the gate of the old town. Breakfast room/ bar was lovely and breakfast was great value. Bathtub was awesome!
Cons: The room was quite strange. It had a double bed and 2 single beds in a separate room. There was a desk at one end of the room and 2 small stools. There was no lounge or chairs to sit on which would have been handy considering it’s a ‘family’ room with a large empty space. There were 2 outdoor chairs but it was too cold to sit outside. There were 4 plastic disposable cups provided. Considering we paid nearly AU400 for 1 night I would expect at least a glass to drink from. Also the floor is the varnished concrete modern look but missed the mark due to cracks and chunks out of the concrete. The entire room was red - I expected some different styling as per the website but it was a bit over the top. Maybe other rooms in the hotel are better but I would not stay here again as I feel it’s overpriced and missing basic amenities. Simple glassware, a couch and a rug would make all the difference!
When you a stay at Hôtel Montmorency in Carcassonne, you'll be in the historical district, within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Soleil Vacances Hotel les Chevaliers in Carcassonne, you'll be a 3-minute walk from Pont-Neuf de Carcassonne and 10 minutes by foot from Medieval City of Carcassonne.
Overall 8.4 Excellent
Based on 1,935 reviews
All reviews
- All reviews
Good
7.0
Pros: the location.
Excellent
8.8
Pros: They allow pets, It was clean and close to the Carcassonne citadel.
Excellent
10.0
Pros: The location was excellent, easy to find and access and the staff at the hotel were truly exceptional, very helpful, nothing was too much bother and travelling on my own, I felt very looked after.
Excellent
10.0
Pros: Location, hotel had a nice atmosphere. Staff jolly
Excellent
8.8
Pros: I loved the view of the medieval castle and the big balcony.
Good
7.0
Pros: Location was perfect. I liked there was a coffee machine in the room but I would have liked for there to be more coffee capsules.
Good
6.3
Pros: It’s close to the castle and well located.
Details
Reviews
Overall 8.4 Excellent
Based on 1,935 reviews
Cleanliness
8.7
Comfort
8.5
Location
9.2
Services
8.1
Staff
8.2
Value for money
7.7
7.0 Good
Pros: the location.
Cons: the fact that the restaurant was closed and one of the reasons we chose this hotel was because it had a restaurant.
8.8 Excellent
Pros: They allow pets, It was clean and close to the Carcassonne citadel.
Cons: No on site parking; difficult to find; staff did not offer any ideas about area; how to get to the citadel, no recommended restaurants; what interesting shops that might be open.
10.0 Excellent
Pros: The location was excellent, easy to find and access and the staff at the hotel were truly exceptional, very helpful, nothing was too much bother and travelling on my own, I felt very looked after.
Cons: I thought the information in the hotel room was very sketchy and not very informative...just adequate.
10.0 Excellent
Pros: Location, hotel had a nice atmosphere. Staff jolly
Cons: Room was slightly small
8.8 Excellent
Pros: I loved the view of the medieval castle and the big balcony.
Cons: I think there should be additional hygiene items in the bathroom (combs, toothbrush, etc)
7.0 Good
Pros: Location was perfect. I liked there was a coffee machine in the room but I would have liked for there to be more coffee capsules.
Cons: Single beds were too small. I had booked a twin room and they gave me a double room so I got changed to another room; however the receptionist made me wait for that change to attend someone else. If you are talking to me, sort it out first and then move on to the next people. It was really unprofessional. I didn't like the floor shower. it is dangerous. And the toilet flush was leaking.
6.3 Good
Pros: It’s close to the castle and well located.
Cons: From checkin the staff was unfriendly and were not helpful. I booked a superior room with garden views. I was checked in to room 312 without no view the only view was a wall. We asked that this claustrophobic room be changed but we were met with hostile responses. I will definitely not be staying here ever again
With a stay at Soleil Vacances Hotel les Chevaliers in Carcassonne, you'll be a 3-minute walk from Pont-Neuf de Carcassonne and 10 minutes by foot from Medieval City of Carcassonne.
A stay at Hotel l'Octroi places you in the heart of Carcassonne, within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
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Overall 8.4 Excellent
Based on 868 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8.0
Pros: Very nice modern decor and fittings.
Excellent
10.0
Pros: Very close to the old city. The airport bus stops outside the door. Staff really helpful, particularly Reina on Reception.
Excellent
9.6
Pros: The hotel is very conveniently located. The staff were very pleasant and helpful.
Good
7.9
Pros: Location
Excellent
9.2
Pros: The staff were very helpful and couldn't do enough for us!!
Excellent
10.0
Pros: The location for the old and new city excellent- 5 min walk to main gates
Good
7.9
Pros: Great location. Really nice staff!
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Details
Reviews
Overall 8.4 Excellent
Based on 868 reviews
Vibe
9.5
Location
9.4
Service
9.3
Breakfast
7.2
WiFi
5.6
Room
5.4
Food
5.1
Value
4.5
Comfort
4.1
Wellness
3.3
Vibe
9.2
Location
9.2
Service
9.0
Breakfast
7.3
Cleanliness
5.1
Room
4.6
Value
4.6
Comfort
4.0
Vibe
9.4
Service
9.4
Location
9.4
Breakfast
6.7
Room
5.7
Comfort
4.3
Value
4.3
Service
9.2
8.0 Excellent
Pros: Very nice modern decor and fittings.
Cons: Misunderstanding regarding availability of early breakfast day of leaving. Not much space in rooms.
10.0 Excellent
Pros: Very close to the old city. The airport bus stops outside the door. Staff really helpful, particularly Reina on Reception.
Cons: WiFi dropped for two days.
9.6 Excellent
Pros: The hotel is very conveniently located. The staff were very pleasant and helpful.
Cons: There was no fridge or coffee/tea making facilities in the room.
7.9 Good
Pros: Location
Cons: Room wasn’t that clean and we couldn’t get any hot water in the bathroom.
9.2 Excellent
Pros: The staff were very helpful and couldn't do enough for us!!
Cons:
10.0 Excellent
Pros: The location for the old and new city excellent- 5 min walk to main gates
Cons: N/A
7.9 Good
Pros: Great location. Really nice staff!
Cons: Wish the room had a kettle. The room had a strange smell. Only mildly warm water for the shower
A stay at Hotel l'Octroi places you in the heart of Carcassonne, within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
With a stay at Bloc G in Carcassonne, you'll be within a 5-minute walk of Pont-Neuf de Carcassonne and Medieval City of Carcassonne.
Overall 8.2 Excellent
Based on 574 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Sophie was a fabulous hostess. She went above and beyond to make us welcome. She prepared a very nice vegetarian meal for me, which was not on the menu and allowed us to use one of her TVs to watch a rugby match, which my husband wanted to see. The young man who works with her in the restaurant was very pleasant and helpful as well!
Good
7.9
Pros: Comfortable bed, good pillows and linens, very good breakfast.
Good
7.5
Pros: User friendly. Perfect location , excellent parking.
Excellent
10.0
Pros: Great location with parking nearby, super friendly staff and funky hotel.
Excellent
8.0
Pros: Spacious and quiet room, comfy bed, very nice owner who went out of her way to help out when we asked for an extension lead. Centrally located in relation to the old monumental walled town and the new one. Though I would not recommend visiting either on a Sunday as pretty much everything is closed!
Good
7.9
Pros: Stayed here before and it is in an excellent location for visiting the old town.
Excellent
10.0
Pros: Everything was perfect. The food in the restaurant made with inspiration, by nature and with love. Parking in front of the hotel. You can walk to the castle and to the city.
Okay
5.4
Pros: O.K. no warm food
Excellent
10.0
Pros: Friendly Staff. Nearness to Cite.
Details
Reviews
Overall 8.2 Excellent
Based on 574 reviews
Location
9.7
Breakfast
9.6
Comfort
9.1
Service
8.9
Room
7.5
WiFi
2.0
Breakfast
9.7
Location
9.7
Service
9.1
Comfort
9.0
Room
7.3
Location
9.6
Breakfast
9.6
Comfort
9.2
Service
9.1
Room
7.2
10.0 Excellent
Pros: Sophie was a fabulous hostess. She went above and beyond to make us welcome. She prepared a very nice vegetarian meal for me, which was not on the menu and allowed us to use one of her TVs to watch a rugby match, which my husband wanted to see. The young man who works with her in the restaurant was very pleasant and helpful as well!
Cons:
7.9 Good
Pros: Comfortable bed, good pillows and linens, very good breakfast.
Cons: Pretty bare bones, no TV, and unusual (wet) shower.
7.5 Good
Pros: User friendly. Perfect location , excellent parking.
Cons: All suited our needs good breakfast.
10.0 Excellent
Pros: Great location with parking nearby, super friendly staff and funky hotel.
Cons:
8.0 Excellent
Pros: Spacious and quiet room, comfy bed, very nice owner who went out of her way to help out when we asked for an extension lead. Centrally located in relation to the old monumental walled town and the new one. Though I would not recommend visiting either on a Sunday as pretty much everything is closed!
Cons: There was no TV in the room, which we thought was rather odd. Some kind of firewall on the Wi-Fi system made streaming TV series and movies on our laptops impossible. The shower head made a weeping noise when the water run through it, but this is really being fussy and we clearly did not mind it!
7.9 Good
Pros: Stayed here before and it is in an excellent location for visiting the old town.
Cons:
10.0 Excellent
Pros: Everything was perfect. The food in the restaurant made with inspiration, by nature and with love. Parking in front of the hotel. You can walk to the castle and to the city.
Cons:
5.4 Okay
Pros: O.K. no warm food
Cons: a little more comfort, perhaps a bed side rug.
10.0 Excellent
Pros: Friendly Staff. Nearness to Cite.
Cons: There was nothing not to like. All staff were more than welcoming and accommodating. Would have no hesitation in staying here again. Friendly staff.
With a stay at Bloc G in Carcassonne, you'll be within a 5-minute walk of Pont-Neuf de Carcassonne and Medieval City of Carcassonne.
When you stay at Cerise Carcassonne Sud in Carcassonne, you'll be in the historical district, within a 10-minute walk of Basilica of Saint-Nazaire and Chateau Comtal. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and multilingual staff. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 3,988 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: For a 3 star property the apartment was exactly what we expected. Very spacious and clean. On check in the staff were extremely helpful. Great stay!
Okay
4.0
Pros: godd location staff very kind
Excellent
9.2
Pros: The location and the place were very good. Very peaceful
Excellent
10.0
Good
7.5
Pros: Confortable beds, spacious and quiet rooms, good breakfast.
Excellent
8.0
Pros: The apartment was nice and comfortable, the kitchenette was well furnished and the breakfast was quite good. Above all, good location with parking included, and good value for money
Good
7.1
Pros: very close to citadel, extremely useful. amenities close by. really clean (inside flat) price was cheap staff were really helpful and spoke good English kept our luggages on check out.
Details
Reviews
Overall 8.1 Excellent
Based on 3,988 reviews
Location
9.6
Service
8.9
Breakfast
7.4
Pool
6.6
Room
6.4
WiFi
6.2
Cleanliness
5.1
Food
4.6
Vibe
3.3
Location
9.6
Service
8.7
Breakfast
7.4
Pool
6.3
Room
6.3
WiFi
5.4
Food
4.7
Cleanliness
4.6
Amenities
4.0
Vibe
2.2
Location
9.5
Service
8.8
Value
7.7
Breakfast
7.7
Room
5.8
Cleanliness
5.1
Food
4.2
Vibe
2.7
Location
9.7
Service
8.6
Room
5.6
Room
5.9
10.0 Excellent
Pros: For a 3 star property the apartment was exactly what we expected. Very spacious and clean. On check in the staff were extremely helpful. Great stay!
Cons:
4.0 Okay
Pros: godd location staff very kind
Cons: very bad wifi room older than the photos show in the web
9.2 Excellent
Pros: The location and the place were very good. Very peaceful
Cons: The apartment was good but there were a couple of things that they were not good enough...for example the hairdryer was damaged, the set of towels were incomplete, the blanket was not clean enough so we have to go to the reception to look for a new ones...it was not their problem but the WiFi didn’t work...
10.0 Excellent
Pros:
Cons: Soo nice and friendly place
7.5 Good
Pros: Confortable beds, spacious and quiet rooms, good breakfast.
Cons: Pictures do not correspond to reality. Turns out to be a medium-sized chain-like establishment, whereas pictures lead one to believe that it's a small and cosy place. If I'd realised beforehand what type of soul-less place it really was, I'd have gone elsewhere.
8.0 Excellent
Pros: The apartment was nice and comfortable, the kitchenette was well furnished and the breakfast was quite good. Above all, good location with parking included, and good value for money
Cons: It was generally good for the price
7.1 Good
Pros: very close to citadel, extremely useful. amenities close by. really clean (inside flat) price was cheap staff were really helpful and spoke good English kept our luggages on check out.
Cons: room decor is outdated, pictures seem to be 'retouched' as they are brighter. very basic stuff available. perhaps we have been used to going to 'nicer apartments' when abroad. common entrance area before using lift smelt stingy. we were told we would get a view of the citadel, which we didn't. we didn't make a fuss however. it was useless having a balcony as it was on the side and looking out on main road. we could not hear the noise outside with the windows closed so it was OK. pool was really dirty, only swam once, which was sad. if you are going there for the pool think again. Having said this the price was relatively cheap, even without the use of pool.
When you stay at Cerise Carcassonne Sud in Carcassonne, you'll be in the historical district, within a 10-minute walk of Basilica of Saint-Nazaire and Chateau Comtal. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and multilingual staff. Free self parking is available onsite.
With a stay at Hotel des Trois Couronnes in Carcassonne, you'll be on the riverwalk, just a 4-minute walk from Pont-Neuf de Carcassonne and 9 minutes by foot from Medieval City of Carcassonne. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 1,914 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.3
Pros: Easy walk to restaurants and the old city private parking
Excellent
8.0
Pros: Nice large bathroom with separate toilet. Balcony overlooking the river and the Cite De Carcasssone. Dog Friendly and a good park opposite the hotel to walk the dogs. Very good hot and cold breakfast. Parking on site and across the road Easy walking distance to shops and the Cite. Mini bar and kettle in room. Heated swimming pool
Good
6.7
Pros: Location and views
Excellent
9.0
Pros: It was all good. Facilities, location, views from the room (Pyrénées mountains in the distance, Aude river flowing right below the hotel!). Good size room. Cleanliness. Very quiet with no traffic noise at all. Free water offered every day. Walking distance to everywhere (main city and Medieval castle). I would definitely stay there again!
Excellent
10.0
Pros: Views of the city, great location, fabulous restaurant, great staff. We had a fantastic 2 night stay.
Excellent
9.0
Pros: The view of the Citadelle from our room was great. The bed was comfortable and the room warm. The swimming pool is nice and heated and it has a incredible view of the Citadelle, especially after sunset. The location is great, just a few minutes walk across the river to reach the Citadelle. The price paid for that type of hotel was really cheap.
Excellent
9.0
Pros: Excellent location within 5 mins walk to the castle and view from the hotel room and restaurant
Excellent
9.0
Pros: A spacious room with a gorgeous view of the castle. Green area near the hotel to walk in the morning.
Okay
4.5
Pros: View of castle
Details
Reviews
Overall 8.0 Excellent
Based on 1,914 reviews
Location
9.5
Service
8.5
Room
6.6
Breakfast
6.2
Comfort
4.9
Cleanliness
4.6
Amenities
4.3
Vibe
3.5
WiFi
2.7
Bar
2.4
Location
9.3
Service
8.3
Room
7.0
Breakfast
6.8
Comfort
5.4
Cleanliness
4.6
Amenities
4.6
Value
4.6
Vibe
2.5
WiFi
1.1
Location
9.3
Service
8.3
Breakfast
6.0
Room
5.4
Comfort
4.7
Vibe
2.3
WiFi
1.2
Room
5.9
Comfort
5.6
Location
9.6
Service
8.4
Food
7.0
Room
5.6
8.3 Excellent
Pros: Easy walk to restaurants and the old city private parking
Cons:
8.0 Excellent
Pros: Nice large bathroom with separate toilet. Balcony overlooking the river and the Cite De Carcasssone. Dog Friendly and a good park opposite the hotel to walk the dogs. Very good hot and cold breakfast. Parking on site and across the road Easy walking distance to shops and the Cite. Mini bar and kettle in room. Heated swimming pool
Cons: Restaurant closed. We were told in advance though but it would've been nice to have dinner on Christmas Eve.
6.7 Good
Pros: Location and views
Cons: I think that one star was lost 3 stars will be fine
9.0 Excellent
Pros: It was all good. Facilities, location, views from the room (Pyrénées mountains in the distance, Aude river flowing right below the hotel!). Good size room. Cleanliness. Very quiet with no traffic noise at all. Free water offered every day. Walking distance to everywhere (main city and Medieval castle). I would definitely stay there again!
Cons: Breakfast is overpriced for the offering compared, for example, to what one gets for a similar price (or often less) in some hotels in Germany, Scandinavia...
10.0 Excellent
Pros: Views of the city, great location, fabulous restaurant, great staff. We had a fantastic 2 night stay.
Cons:
9.0 Excellent
Pros: The view of the Citadelle from our room was great. The bed was comfortable and the room warm. The swimming pool is nice and heated and it has a incredible view of the Citadelle, especially after sunset. The location is great, just a few minutes walk across the river to reach the Citadelle. The price paid for that type of hotel was really cheap.
Cons: Although it wasn't dirty, our bathroom could have been a bit cleaner, as there were some hair on the shower wall.
9.0 Excellent
Pros: Excellent location within 5 mins walk to the castle and view from the hotel room and restaurant
Cons:
9.0 Excellent
Pros: A spacious room with a gorgeous view of the castle. Green area near the hotel to walk in the morning.
Cons:
4.5 Okay
Pros: View of castle
Cons: Reception staff unresponsive to internet access problem.
With a stay at Hotel des Trois Couronnes in Carcassonne, you'll be on the riverwalk, just a 4-minute walk from Pont-Neuf de Carcassonne and 9 minutes by foot from Medieval City of Carcassonne. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
When you stay at Adonis Carcassonne - Résidence la Barbacane in Carcassonne, you'll be near the airport, within a 10-minute walk of Basilica of St. Nazaire and St. Celse and Aude Gate. Featured amenities include express check-in, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 7.9 Good
Based on 5,643 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.1
Pros: It was very close to the castle and in the low season was 38€ a night. That is exactly how much it's worth. Happy
Excellent
8.0
Pros: Very spacious rooms. Good location.
Excellent
9.0
Pros: Location is excellent for the castle with a small ally giving direct access from the road opposite the hotel. Staff were very friendly.
Excellent
10.0
Pros: We were comfortable and within the area we wanted to explore. Restaurants were a five minute walk. It was a nice stay. Checkin and out was smooth. The only time we saw any staff other than front desk, was when we asked for the soap dispenser to be filled. No one had checked. There were checkout procedures which included sweeping and doing the studio apartment’s dishes. We swept but alas, no dustpan. The view out our window was awesome and front desk was super helpful. Loved the setup.
Mediocre
3.0
Pros: Staff was very helpful when we had a problem with the fridge
Good
7.5
Pros: Space
Excellent
10.0
Pros: my second time in this place perfect location always nice staff clean and delicious breakfast
Details
Reviews
Overall 7.9 Good
Based on 5,643 reviews
Location
9.3
Service
6.8
Breakfast
6.6
Value
6.0
Room
5.5
WiFi
4.2
Cleanliness
3.9
Vibe
3.7
Food
2.9
Wellness
2.8
Bar
2.8
Pool
2.5
Location
9.2
Breakfast
6.8
Service
6.3
Value
6.0
Room
5.2
WiFi
3.3
Cleanliness
3.0
Vibe
2.9
Food
2.6
Location
9.5
Service
6.6
Breakfast
6.4
Room
4.7
Amenities
4.2
Vibe
3.7
Cleanliness
3.4
Food
2.5
WiFi
1.9
Location
9.1
Comfort
7.2
Service
6.9
Breakfast
6.8
Room
6.3
Value
5.5
Cleanliness
4.3
Vibe
3.4
Food
3.1
Room
4.9
7.1 Good
Pros: It was very close to the castle and in the low season was 38€ a night. That is exactly how much it's worth. Happy
Cons: Very basic
8.0 Excellent
Pros: Very spacious rooms. Good location.
Cons: Kitchen equipment was disappointing. 1 pan, 1 small frying pan. Would not be enough for 2 or more persons staying in this room. Freezing compartment in the fridge had no door anymore to close it from rest of fridge: as result ice cream melted in that compartment. Cleaning liquid not provided, had to be bought. Watercooker provided on request, but no electric sockets in the cooking area, had to put the watercooker on the floor to plug it in a socket.
9.0 Excellent
Pros: Location is excellent for the castle with a small ally giving direct access from the road opposite the hotel. Staff were very friendly.
Cons: Parking is underground so height is limited.
10.0 Excellent
Pros: We were comfortable and within the area we wanted to explore. Restaurants were a five minute walk. It was a nice stay. Checkin and out was smooth. The only time we saw any staff other than front desk, was when we asked for the soap dispenser to be filled. No one had checked. There were checkout procedures which included sweeping and doing the studio apartment’s dishes. We swept but alas, no dustpan. The view out our window was awesome and front desk was super helpful. Loved the setup.
Cons:
3.0 Mediocre
Pros: Staff was very helpful when we had a problem with the fridge
Cons: WiFi was very bad. Beds and couch were not comfortable. The kitchen had vonly ery basic things,
7.5 Good
Pros: Space
Cons: Nothing Very good
10.0 Excellent
Pros: my second time in this place perfect location always nice staff clean and delicious breakfast
Cons:
When you stay at Adonis Carcassonne - Résidence la Barbacane in Carcassonne, you'll be near the airport, within a 10-minute walk of Basilica of St. Nazaire and St. Celse and Aude Gate. Featured amenities include express check-in, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Hotel right by Carcassonne's medieval city and the town center, close to the Tourist Office, between the Canal du Midi and the River Aude. Discover the Jean Alary theater or the Museum of Fine arts, just a few steps away. History buffs will love the Château Comtal and its Cathar history. The Salle du Dôme (conventions, events, etc.) is 2 min away on foot. The Pont-Rouge and Salvaza industrial parks and the airport are just a 15-min drive away. In season, you can travel on the tourist train and barges
Overall 7.7 Good
Based on 2,340 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.0
Pros: Location excellent and staff very helpful
Excellent
9.6
Pros: Friendly knowledgeable staff who were always ready to help and offer advice if needed. The location was perfect for me with everything I wanted to visit within easy reach. The atmosphere of the hotel was modern and relaxing and it wasn't overlarge and intimidating. I slept extremely well and had a delightful stay.
Excellent
8.0
Pros: clean, quick check in and check out, good location.
Excellent
9.0
Pros: Perfect location for walking to all the sights in Carcassonne as well as a quick walk to the medieval city. Room had everything needed and the bed was comfortable. Sylvie was absolutely wonderful, so friendly and helpful. A real asset to the hotel. Breakfast was more than I expected with meats, cheeses, eggs, juices, yogurt, coffee and lots of pastries.
Excellent
9.0
Pros: All satisfactory
Excellent
9.0
Pros: Staff extremely helpful eg we were able to leave food overnight in hotel fridge.
Good
7.5
Pros: Good location close to all attractions
Excellent
9.0
Pros: The staff were friendly and knowledgeable. Breakfast was plentiful and tasty. The room was clean and functional. Location was excellent.
Details
Reviews
Overall 7.7 Good
Based on 2,340 reviews
Service
9.2
Breakfast
8.8
Location
8.7
WiFi
6.6
Room
4.3
Amenities
2.8
Comfort
2.7
Bar
2.0
Service
9.3
Breakfast
8.7
Location
8.5
WiFi
5.1
Room
3.9
Comfort
2.6
Amenities
2.6
Service
9.1
Breakfast
8.7
Location
8.7
Value
4.8
Room
4.1
Amenities
3.2
Comfort
2.8
Service
9.1
Breakfast
9.0
Location
8.7
Value
4.7
Room
3.8
Comfort
3.1
Service
9.0
Location
8.8
Breakfast
8.7
Vibe
5.3
Room
4.4
Amenities
2.8
Comfort
2.7
7.0 Good
Pros: Location excellent and staff very helpful
Cons: Very small room
9.6 Excellent
Pros: Friendly knowledgeable staff who were always ready to help and offer advice if needed. The location was perfect for me with everything I wanted to visit within easy reach. The atmosphere of the hotel was modern and relaxing and it wasn't overlarge and intimidating. I slept extremely well and had a delightful stay.
Cons: The bathroom felt a little dark and cramped.
8.0 Excellent
Pros: clean, quick check in and check out, good location.
Cons: Room was very warm
9.0 Excellent
Pros: Perfect location for walking to all the sights in Carcassonne as well as a quick walk to the medieval city. Room had everything needed and the bed was comfortable. Sylvie was absolutely wonderful, so friendly and helpful. A real asset to the hotel. Breakfast was more than I expected with meats, cheeses, eggs, juices, yogurt, coffee and lots of pastries.
Cons: There were some problems with internet connectivity, and parking was a bit tricky.
9.0 Excellent
Pros: All satisfactory
Cons: All ok
9.0 Excellent
Pros: Staff extremely helpful eg we were able to leave food overnight in hotel fridge.
Cons: N/a
7.5 Good
Pros: Good location close to all attractions
Cons: I thought it was overpriced given the room size Only one PowerPoint for the whole room! The noise from the lift was most annoying and continued til late then in early morning making sleep difficult
9.0 Excellent
Pros: The staff were friendly and knowledgeable. Breakfast was plentiful and tasty. The room was clean and functional. Location was excellent.
Cons:
Hotel right by Carcassonne's medieval city and the town center, close to the Tourist Office, between the Canal du Midi and the River Aude. Discover the Jean Alary theater or the Museum of Fine arts, just a few steps away. History buffs will love the Château Comtal and its Cathar history. The Salle du Dôme (conventions, events, etc.) is 2 min away on foot. The Pont-Rouge and Salvaza industrial parks and the airport are just a 15-min drive away. In season, you can travel on the tourist train and barges
A stay at Hotel Central places you in the heart of Carcassonne, within a 10-minute walk of Pont-Neuf de Carcassonne and Canal du Midi Harbor Master's Office. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.
Overall 7.6 Good
Based on 808 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
Mediocre
3.8
Pros: Only good thing about this hotel is the location. Nothing else to recommend it.
Good
7.9
Pros: Francois (not sure if I've spelt that right sorry) was a very hard worker! He was there morning and night on reception and in the kitchen preparing breakfast. When I checked in, he gave me a map and pointed out the different places of interest and where to take the best photos. It really came in handy, thank you! Double bed was comfy. The room was spacious.
Excellent
9.6
Pros: The room was small and the toilet was shared but there was a shower and sink in the room. The bed was very comfortable with good linens and pillows. It was light and bright. The staff was very kind and helpful. It is minutes to the train station and a short walk to the Castle. There is a nice restaurant next door.
Excellent
9.2
Pros: Lovely location, gentleman at reception was very friendly and welcoming and told us about all the places to go in the area
Excellent
10.0
Pros: The rooms are fine and its quiet here! The manager/ owner was very helpful with a few special requirements. He is so friendly. The hotel has a great location. I reccomend it !
Good
7.9
Pros: Friendly manager, good location not far from railway station and not too far from the walled city
Excellent
10.0
Pros: Clean and tidy. Friendly and helpful staff. Great location in the city center on a short walk to medieval city.
Okay
5.8
Details
Reviews
Overall 7.6 Good
Based on 808 reviews
Location
9.1
Service
9.0
WiFi
7.9
Breakfast
7.3
Room
4.9
Vibe
2.7
Amenities
1.2
Service
8.9
Location
8.8
Room
4.5
Amenities
1.3
Location
9.0
Service
8.9
Comfort
5.0
Room
4.4
Vibe
2.8
Location
9.3
Service
9.0
Cleanliness
5.9
Room
3.7
Vibe
2.1
Amenities
1.0
3.8 Mediocre
Pros: Only good thing about this hotel is the location. Nothing else to recommend it.
Cons: Towels provided are on on the small side. Bed bugs are quite active and days later I still have the bites to remind me of my stay.
7.9 Good
Pros: Francois (not sure if I've spelt that right sorry) was a very hard worker! He was there morning and night on reception and in the kitchen preparing breakfast. When I checked in, he gave me a map and pointed out the different places of interest and where to take the best photos. It really came in handy, thank you! Double bed was comfy. The room was spacious.
Cons: No toilet in the en suite, but that's made clear before you book. It was a bit dark in the bathroom.
9.6 Excellent
Pros: The room was small and the toilet was shared but there was a shower and sink in the room. The bed was very comfortable with good linens and pillows. It was light and bright. The staff was very kind and helpful. It is minutes to the train station and a short walk to the Castle. There is a nice restaurant next door.
Cons:
9.2 Excellent
Pros: Lovely location, gentleman at reception was very friendly and welcoming and told us about all the places to go in the area
Cons:
10.0 Excellent
Pros: The rooms are fine and its quiet here! The manager/ owner was very helpful with a few special requirements. He is so friendly. The hotel has a great location. I reccomend it !
Cons: Nothing to report ! :-)
7.9 Good
Pros: Friendly manager, good location not far from railway station and not too far from the walled city
Cons: WiFi very intermittent
10.0 Excellent
Pros: Clean and tidy. Friendly and helpful staff. Great location in the city center on a short walk to medieval city.
Cons:
5.8 Okay
Pros:
Cons: The breakfast was 8 euros, not worth it. The staff did not speak english.
A stay at Hotel Central places you in the heart of Carcassonne, within a 10-minute walk of Pont-Neuf de Carcassonne and Canal du Midi Harbor Master's Office. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.
A stay at Au Royal Hôtel places you in the heart of Carcassonne, within a 10-minute walk of Pont-Neuf de Carcassonne and Canal du Midi Harbor Master's Office. The front desk is staffed during limited hours.
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Overall 7.1 Good
Based on 901 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.2
Pros: The simplicity
Okay
4.0
Pros: The receptionist was very friendly and helpful. The hotel is at a convenient 20-minute walk to the main gate of the old city of Carcassonne.
Excellent
9.0
Pros: Very friendly and efficient owner Nice breakfast in chic dining room.
Good
7.9
Pros: The hotel is midway between the medieval city and the new town, so in an ideal position. There was free parking nearby. It was quiet. The staff were friendly and welcoming. This is a 2 star property so the rooms were basic. All the facilities were working and for my purposes it was suitable. I was looking for budget accommodation for a trip that was booked at short notice on a tight budget. If you have a very tight budget and you want to visit the city the AuRoyal is a good option in my opinion.
Good
6.0
Pros: Location was excellent for visiting both new and old cities of Carcassonne!
Excellent
10.0
Pros: Friendly staff great location
Excellent
10.0
Pros: Location and Customer Service
Details
Reviews
Overall 7.1 Good
Based on 901 reviews
Location
9.0
Value
8.8
Service
8.5
Breakfast
6.6
WiFi
6.3
Food
4.5
Cleanliness
4.3
Room
3.6
Comfort
3.4
Vibe
2.5
Amenities
2.1
Location
9.0
Value
8.9
Service
8.4
Breakfast
6.9
Cleanliness
4.3
Food
4.0
Comfort
3.5
Room
3.2
Vibe
2.2
Amenities
1.8
Location
9.1
Service
8.5
Breakfast
6.5
Comfort
3.2
Room
2.5
Vibe
2.3
Amenities
2.0
Location
9.2
Service
8.7
Room
2.6
9.2 Excellent
Pros: The simplicity
Cons: Nothing to dislike for budget accommodation.
4.0 Okay
Pros: The receptionist was very friendly and helpful. The hotel is at a convenient 20-minute walk to the main gate of the old city of Carcassonne.
Cons: The hotel in general is rather run-down. The facilities are well-overdue for renovation: peeling wallpaper, a cracked wash-basin, and old floortiles and carpet presented a very different reality from the pictures posted on the website. In addition, the walls are very thin and every sound the guests in the neighbouring room made could be heard. Towels provided were clean but threadbare. All in all, the hotel rates are over-priced
9.0 Excellent
Pros: Very friendly and efficient owner Nice breakfast in chic dining room.
Cons: Bedside lights didn't work
7.9 Good
Pros: The hotel is midway between the medieval city and the new town, so in an ideal position. There was free parking nearby. It was quiet. The staff were friendly and welcoming. This is a 2 star property so the rooms were basic. All the facilities were working and for my purposes it was suitable. I was looking for budget accommodation for a trip that was booked at short notice on a tight budget. If you have a very tight budget and you want to visit the city the AuRoyal is a good option in my opinion.
Cons: The bathrooms are functional but very dated. The rooms are very small, and cheaply furnished and the decor is dated. However the price per night was extremely low, so I felt it was good value.
6.0 Good
Pros: Location was excellent for visiting both new and old cities of Carcassonne!
Cons: Decor was very tired and old fashioned, beds were firm
10.0 Excellent
Pros: Friendly staff great location
Cons: All good
10.0 Excellent
Pros: Location and Customer Service
Cons:
A stay at Au Royal Hôtel places you in the heart of Carcassonne, within a 10-minute walk of Pont-Neuf de Carcassonne and Canal du Midi Harbor Master's Office. The front desk is staffed during limited hours.
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