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Charming historic hotel with fantastic service and location. We traveled with an infant and had a very enjoyable stay.
The atmosphere was charming, and the staff was welcoming and generous! We were upgraded and treated to champagne because it was our anniversary. The views were magnificent, and everything was close by! The breakfast was delicious and all the staff were kind and attentive. I was very pleased with our experience! Thank you to the staff for making our experience an anniversary to remember!
Charming place with the most attentive staff I've ever encountered. Stay in Carmel often. First time at La Playa. We'll be back.
It was just beautiful and romantic in every way. Staff was incredible. Nothing
This is a beautiful property, with very accommodating employees and easy access to the beach and downtown. We plan to return someday! Have no complaints!
The views are stunning and the property is a gem. Gorgeous location off the main road but within a super close walking distance (and if walking isn't for you, there is a shuttle provided). Clean rooms, comfortable beds, extremely wonderful staff. The extras are at every turn - free wine tasting, chocolates on the pillows, hot coco when we checked in, etc. One of the best breakfast buffets I've had. I've stayed here twice and plan on returning every time I visit Carmel.
Proximity to downtown restaraunt a and shopping, golf and ocean. Rooms a little small
Hotel tried to portray a high end experience by providing milk and cookies at check in. Wine reception in the evenings. Turndown Servive at night and a decent breakfast buffet that is included. Their premier ocean view rooms looked like a holiday In or 3 star hotel at the best. Very poor design and ambiance. Bad holiday in furniture , plastic trees and plants. I expected more for $500 per night, at least rooms that looked better. Also, rooms have no balconeys and hotel does not have a jacuzzi. It is possible that the hotel is offering value for the budget traveller (hard to imagine at over $500 per night). I did notice that better hotels where 30% more expensive when I was in Carmel. I would have preferred to pay about 30% more for better accomadations.
I loved the location. Rooms were clean and staff was helpful. Bed was comfortable, what more can you want from a hotel. Everything went well so I have no complaints
Beautifully restored older property with incredible grounds. Great location, very close to beach, shopping and dining. Excellent breakfast buffet. Very professional and courteous staff. Free shuttle will take you anywhere you want to go. Terrific place for a romantic getaway. on-street parking only.
Everything is perfect! You're treated like royalty all the time...
Elegant and sophisticated, old world charm with a modern bathroom. Rooms are small and a bit musty.
the room the food the staff the service the building - it was all excellent - very upscale european with laid back california feel no
The staff were excellent the restaurant was absolutely excellent. The room was good but a little small for the price. No nothing we disliked.
The service was outstanding. All of the staff are exceptionally well trained to be unobtrusive, polite and anticipate every need They are on par with the very best hotels worldwide (the Oriental,Bangkok , the Imperial, New Delhi and the Connaught, London) The restaurant is very creative and the food very good. We were not too fond of the color/fabric choices, not a real issue.
Staff was welcoming from check in to check out.
The hotel was beautiful and the service there was amazing. I would recommend this hotel.
location, quality Room on ground floor with no view/privacy
The location can't be beat - the staff impeccable. The courtyard is absolutely beautiful The rooms are small, but that is to be expeected for an older property
Good service and good location - restaurant good but expensive Room was very dark and not enough lamps - it is my experience that when you book through booking.com you always get the "secondary" rooms.
Location, comfortable bed, nice shower No AC, internet slow and frequently drops out, old TV
Perfect location in the heart Carmel. Center of all shops and restaurants. Slight ocean view in our room and could hear the waved when it was quiet at night. Great service, free breakfast delivered to your room, tremendously clean, cozy and comfortable. The structure is outdated and the bathrooms feel very outdated, but you'll never really notice or care due to the 5 star cleanliness, service, location and value. Breakfast could be better, but right next to plenty of great places to eat that you can walk to.
The rooms were very clean and quaint. Balcony was a nice amenity. Wasn't very expensive at all and was perfect for a golf trip on a budget or just to have a centralized location to enjoy the town and beach--which was within walking distance. Room could have had a little more space in it and a refrigerator and/or fireplace (like some of the others have) would have been nice but no complaints.
staff was super friendly and the bed comfortable. location is close to the main street. breakfast in the room was nice (but only to the fact that there was no lounge or lobby, more pragmatic than anything else). Walls paper thin, breakfast itself was nothing really, noise in the streets, bed quite small for a queen sized, curtains didn't close entirely, bathroom super small! Way too expensive for what you get. Pool was drained and looked horrible.
Location, staff, free parking, comfortable and clean. Decor a bit dated but attractive.
Room was clean and staff was friendly. Breakfast- said continental breakfast but it was more like a morning snack. Don't say breakfast included if it is not breakfast. Bathroom sink is just that a sink, no counter space for toiletries. Made it difficult to brush teeth, put on make-up, etc.
Great location and very clean. Very noisy, walls are very thin. Street noise is very loud. Did not sleep well during my stay.
Our only complaint is that the noise of the village and the parking lot found its way into our room.
Perfect location to walk to shops, restaurants, and the beach. Great restaurants. We loved the nice touch of delivery to our room for the mornings coffee or tea with croissants and fresh fruit and juice. Rooms were older, not updated. However, the bedding was a pure delight.
Location Old and musty smell
Terrific location with a short walk to the stores and restaurants of Carmel, or a short drive to Pebble Beach. Private, quiet spot with clean, crisp and romantic rooms (some with fireplaces). Very friendly and helpful staff - swing by the lobby for wine and cheese in the evening. My only issue was the thin walls - we could hear the "activities" in the next room. Otherwise a great stay, comfortable, classic, and well located.
Friendly staff and breakfast included Parking but that's just a part of being in Carmel we had to park a couple of blocks away one night
Incredibly friendly staff welcomed me upon arrival. The snack baskets in the room, complimentary brandy (!) and adorable/delicious breakfast baskets filled with smoothies, fruit, and pastries were a great touch. The sound travels throughout the hotel pretty easily, so you'll be able to hear other guests. And this has less to do with the hotel, but Carmel as a town closes down VERY early, so make sure you arrive before 7pm to get to experience any restaurant/shops
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Super friendly staff, Barbara was incredible! Easy parking, great location. Walking distance to everything you want to see in downtown Carmel. The room was very clean and comfortable, and very well stocked as well. Complimentary breakfast, chimney in the room, sunny and nice decor. I would come back. Unfortunately, wifi didn't work. But they are supposed to be looking at changing providers, hopefully this won't be an issue much longer.
Normandy Inn is a charming small place, located on the main street in Carmel, close to everything, including the beach. We checked in into two rooms, both in good shape, recently renovated, clean, and comfortable. Mattresses were comfortable too. Breakfast was adequate: cereal, some pasties, fruit and hard boiled eggs. We had a dispute with the two clerks on duty regarding our reservation: they thought that we had reserved three rooms while in fact we had only two. After a cordial greeting, the discussion turned into arguments. In the end we found that they have misread our reservation. No apologies were offered. Some patience and a simple "sorry" would have helped.
Close to all the shopping and free continental breakfast No mini fridge in the room
The staff was very, very pleasant. The hotel was beautiful and the location was within walking distance of everything I needed. The parking is very tight and the walls are thin.
Loved location and spacious room with good view. Bathroom was nice with both great bath and shower.
I liked the location the best. The Superior King room was huge and very clean. The hotel was one block off of Ocean Ave. and all the shops Restaurants were all within walking distance even for me with a bad knee. Not the best hotel for handicap people lots of stairs no elevators
This was a last minute reservation after our initial 3-day weekend trip was canceled due to snow blizzard. this was a pleasant replacement in a tourist type locale. We'd return to the Pine Inn. Certain furnishings in the room had not been dusted in quite awhile. Metnion this to hotel staf and this was corrected. Also the bed sags in the middle.
The staff was very friendly and helpful to every need. The restaurant was excellent. Although old, the hotel is in excellent condition and well maintained. Not a big deal, but it was a little warm and the hotel has no air conditioning. Of course in this area, many do no not have AC.
The location of the hotel was great and the room was clean and comfortable two flights of stairs to our room and no elevator. Breakfast could have been more varied
Great location and friendly staff!! Pretty lobby Smaller bed room even though it s ocean view
Location, Oceans Ave. The lobby was beautifully done. There is also the excellent Il Fornaio restaurant in the premises. The room was really small, the bathroom claustrophobic. We had 3 large suitcases but barely had room for 2. There was no fridge or safe in the room.
We liked the proximity to the beach, restaurants, shopping. Overall it was a very lovely and charming hotel, perfect for the area!
While not the nicest hotel I've ever stayed in, the slanted doorways and crooked walls gave it a quaint feel. The extras were great...loved the weather report provided the night before, the mint krispies left during the turndown service, the newspaper provided in the morning, and the bottle opener fastened to the bathroom door. The staff was very friendly and helpful, helping us with our luggage and the transport and storage of our bicycles. We were able to leave our bikes in the manager's office, rather than chained to some unsecure bike rack outside or in our own room, which made us feel safer about leaving them and we really appreciated. Showers are awful! Hardly any water pressure so I had a hard time rinsing out my long hair.
Proximity to everything is amazing, close to the beach,shopping, restaurants... all you'd want Parking, was tough, never got a spot in the lot.
The entire staff was gracious and helpful during our stay. The room was beautiful and attention was paid to every detail.
Right in the heart of Carmel with plenty of parking and an easy walk to the beach.
Friendly staff, best location in downtown Carmel, comfortable beds. Tiny rooms, extremely out dated bathrooms, difficult to get a parking spot in the Pine Inn parking lot, faded red carpeting on stairs upon entry.