Would you like to save as your currency permanently or for this visit only?
Room, breakfast, hotel interior, location are good. Hotel bar didn't work at midnight. Hotel staff failed to provide adapter for electricity plugs, so I had no ability to charge my laptop.
Hotel staff noice from the street
location, interior and breakfast Wifi didn't work at that time.
everything was ok, early check out and late check in
the only that no wifi was on place they told that no cards and we have to go to vodafone to buy moble connection sorry in a hotel normaly is free in malta you find free wifi even in a restaurant am not saying in hotel room but in reseption thank this was not the first time that we was in hotel
Very friendly staff, nice rooms, close to the center (5 minutes walk).
Everything in the hotel are very new.The staff is very helpful and kindly.
Everything was perfect. The best staff!. Very nice rooms, comfortable, parking, near city centre, near bus. It is a very good choice in order to have a pleasant time
The hotel was very pleasant inside, rooms well appointed. Outside not special but then no buildings are in catania! Didnt eat at the restaurant as was expensive and choice quite limited. Breakfast adequate
Well appointed and tastefully furnished. Friendly staff on the whole. Excellent food and breakfast - beware of the gourmet dinner, it has 8 courses! Not a great location, being tucked away in side streets a fair walk from the city centre. Driving is impossible - allow 1 hour to get to the airport at busy times.
The breakfast and the dining area were lovely and the staff excellent. We are very comfortable in recommending it to others
Good quality, clean and friendly staff. A bit pricy. Location not great (Catania is not great as well) but close to the center.
position for exploring
Friendly staff (although the barman was sometimes difficult to find) Some loud, brash Americans who were obviously on their tour of Europe, and thought they owned it.
Free internet in the room and free drinks in frig, very nice deco overall.
Staff were very friendly and the food was very good
Food in the restaurant was very good. Staff very helpful, courteous and friendly Our meal on thursday 21st was exactly the same as that on the wednesday although very good 20th. Howevber a word with reception ensured we had different menu friday and saturday which were bo9th excellent. some thought need sto be put into serviuce for guest who stay more than 1 night
Location is excellent - Staff very cordial and efficient - Comfort rooms - very good breakfast NA
1) the central placement of the hotel 2) in low season they can park your car themselves in the garage 1) the city itself is awful: very dirty, all walls and historic buildings are in graffity even fountain and main street, a lot of poor and dirty people on streets outside the 1 main walking road (so in the evening it's scary to walk). We ran away from this city on 3d day, although planed to stay for 5. The main reason to come here is Etna - that is fantastic. 2) the hotel itself is business-style one with old furniture with respective "old smell" in rooms. Think that it should be cheaper
Nice big room with all amenities. Didnt have view of mount Etna as promised and didnt have tea/coffee making facilities.
i like the design of the hotel. its my type 100 %. the rooms are very nicee...beautiful andd clean and i found a lot of people smiling and help you alot. the breakfast was very good excelent service and everything clear in the kitchen there is nothign i can say negative and sure im coming again next time 1 thing i don't like.. aspecially in the night i found... i got there about 3 am in the morning and i found a man and asked me if i was a resident there and he didnt belived me and had to check in the computer ..
big room, nice bath bad smell in the room, despite parfume diffusor
the telephone system was out of order
spacy rooms no hot water in the morning
We asked for another room on our second day (as it had a rather unpleasant smell) and were given a much better room. All 4 of us found the pillows very hard and uncomfortable. One of our party asked for a softer pillow but the replacement was no better.
Nothing in particular; advertised as five star hotel but in reality does not offer what is expected in "five star" hotels. On arrival there was no body to help with our lugage. We had to drag it from the taxi to the loby. Air conditioning of the "suite" was not working; staff at the fornt desk refused to move us ot a diferent suite or room; It toke three days to get the air conditioning working after complaining repeatedly. Hotel's personel very un-professionaly and not corteous at all in general; there were very few exempitions; never had this experience in Five Star Hotels.
excelent room & breakfast. not much information readily available on tours etc, had to ask at reception.
Location was convenient. Good parking, which is a rarity in Italy sometimes. Safe to walk to other areas of the city. I thought the carpet was very shabby, stained, and worn out. It made a beautiful hotel loose some appeal.
The breakfast These are all things i didn't like about the hotel: Impatient front desk staff but that may be because they were short of staff and the long queues. for a hotel claiming to be 5 star looked a bit tired. Bedroom wall lights nearly coming off the wall. Some desk lamps not working. Wall paper peeling away from the bathroom wall. The room phone did not work. Only one computer with small screen to access internet - for a fee and this took 10 -15 minutes to connect.
Extremely friendly people, very good location, good parking, totally worth the money. I recommend it 100% If your room opens to the Via Etnea you cannot let your windows opened because of the street noise.
Our massive bedroom and terrific breakfast! The secure parking was a great bonus.
Very friendly and personal welcome. The rooms are very spacious with large bathroom, especially for a hotel in the city center this is rare, as goes for the private car park. Very nice brioches at the Italian breakfast....so really excellent place for visiting Catania and to be recommended!
One of the best hotels we ever stayed, very helpful, kind,professional, smiling staff.Good hotel, good location, excellent price, excellent service,good breakfast, room and bathroom comfortable and clean.
The location of the hotel in the town center allowed us not to use the car, avoiding the traffic jams of Catania
I was given a room in an adjacent building and ended up being locked in the building. I was charged for a large room which I had not requested which almost doubled the rate. As a solo traveler, I didn't feel safe in the building and didn't sleep. The decor needs upgrades, it's not at all cozy or warm.
good internet access water leakage from the shower room to the direction of the toilet
I stayed at this hotel for 2 nights, very happy, the room is very large and very clean, the breakfast is very rich.
The friendliness of the owner and the personnel. The room was very spacious and quiet.
very clean rooms, free bottled water in room replenished daily, nice helpful staff, good breakfast, big spacious rooms, as good as a four star no
On-site, secure parking, location, greeting and advise for touring from staff, friendliness of staff, larger room and bathroom. Nice touch having chocolates on the counter in the lobby.
The staff is friendly, the rooms are clean. I would whole-heartedly recommend the Hotel Etnea 316 to anyone thinking of visiting Carania. Also, take the guided tour that Marco does, it was terrific. The shower is small. Like barely large enough to be usable small. However, this is Europe, and it's to be expected.
Breakfast as expected for a small hotel with no restaurant. Very pleasant to have breakfast on the terrace.Room quite small but very tidy, the same for the bathroom. Staff friendly and welcoming. Very good position in the centre of the city.
very clean and beautiful rooms. Good location the rooms are not sound proofed and you can hear water pipes from other rooms
good location noise
Beautiful, clean and spacious room .Bathroom is adequate in size and very clean. Continental breafast is adequate.BB is well located and within fifteen minutes walking distance to el duomo. Next to via etna street with major shopping stores.Parking is available near by for 9 euro/night. Antonio is very courteous and helpful to satisfy your needs.