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A friend and I were up visiting friends for a family party so we chose to stay at The Craftsman. The staff was very friendly and accommodating. Although the rooms were somewhat outdated, the beds were VERY comfortable and the bathrooms were clean (two of my "must haves"). We were given a coupon for breakfast at the restaurant next door. It was delicious. We have friends in the area so we'll be back for sure! The Craftsman looks like it hasn't been updated in a while. Everything was clean but bathrooms were outdated. Shower pressure was awful. Restaurant was next door. It would've been nice to have a free continental breakfast IN the hotel.
The staff is accommodating, and the location is great. The outside looks inviting. This was not my first stay at the craftsman. We were in a family room last time which is one of the newer areas. This time we stayed in the original, older rooms. I wanted to love this place. The concept of the family rooms is appealing. There are a lot of common areas. But the buildings just needs upgrading and some TLC. The rooms have old televisions with bad reception, run down restrooms and old furnishings. Too bad because this really could be a gem!
Starting to show it's age. Our room had stained carpets, drawers were missing knobs, Major paint chips on door trim, torn drapery panel. Squeaky door hinges( perhaps housekeepers should keep a can of w D 40 on their work carts). Overall our room was tired looking, clean, bit tired looking. Noisy a/c. In my opinion, not worth $115.00 a night. What happened to the continental breakfast that used to be served?
I liked everything, Room was comfortable and very clean. Heat was easily controlled. My daughter was having surgery in Oneida Hospital and the motel was just a short distance from the hospital. Location was perfect for us. I really liked having the safety bars in the bathtub. Every room had a microwave and a refrigerator. Free breakfast was available every morning. nothing
Central location is good but sits back from road. Cheapest of motels in area but not worth $100 plus cost per night. motel should be all non-smoking.
Located very close to hospital. This is a very old hotel property that is in desperate need of updating. Old loud air conditioning units, old bedding, and old carpet.
Clean, affordable, location Firm bed, older bathroom, leaking faucet
I enjoyed the complimentary breakfast, and the fact that I was close to Cazanovia. We had some difficulty getting the heat to shut off.
Ease of check in. Room was not very clean, beds old and very low to the floor, bathroom shower was a mystery.
no The room, cleaning.....
It was available the night I needed it. The manager was nice when I checked in. The beds were made (normally a given, but here it seemed it was a perk). Ripped towels, someone else's leftovers in the fridge, used washcloth hanging from the shower, toilet looked like it was from a gas station bathroom, general scumminess.
The location was very convenient and the workers were lovely. The room smelt disgusting upon entering. Not unbearable but I definitely was not happy. The floor was also filthy with what looked to be days old popcorn.