Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.7 "Perfectly clean."9.6 "96% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.4 "Excellent pool."
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9.4 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." -
9.2 "Food is to die for."
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9.1 "World class service."9.4 "94% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." -
6.3 "Rooms are ok."5.0 "
Beds were acceptable for 50%." 5.5 "Only 55% saidrooms were big enough ." -
6.0 "Breakfast is mediocre."5.0 "
Breakfast prices were ok , according to 50%." -
5.6 "Average value."5.0 "
Breakfast prices were ok , according to 50%." -
4.9 "Not very comfortable."2.9 "
Air conditioning was criticized by 71%." -
1.1 "Bar is disappointing."
Overall Rating
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9.2 "World class service."
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6.1 "Rooms are ok."
Overall Rating
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9.0 "World class service."
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6.1 "Rooms are ok."
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6.1 "Breakfast is mediocre."
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5.6 "Average value."
Recent reviews
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- Negative
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7.7review from
Lobby was bright and inviting. Pool was large enough for laps and the whirlpool was nice. Our room had a balcony which was very nice. Room was clean. It seemed a bit on the small size but there was a sleeper sofa. The bed was nice when you were on to of the covers but when under them, the bed felt like a board. Pillows didn't hold their shape well.
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9.7review from
it was conveniently located for an overnight stay on a long driving trip. The bed was a bit too hard for me, but my husband was happy and slept well,
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8.5review from
Staff was very friendly and helpful (switching our room when a more desirable one was available, quickly replacing our broken hair dryer within a matter of 5 min). Hotel lobby is very modern.
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10.0review from
Amazing hotel!! My friends and I stayed here while on a shopping trip to Destiny USA from Canada. The location was excellent, not right on the highway and in a quiet location. Still only 12 minutes away from mall. The staff were so friendly and helpful! The rooms were clean and nice, it was the only hotel that I could find in the area that had two queen beds in a room for our group of four. The beds and pillows were so comfortable! The restaurant in the hotel was reasonably priced and had healthy options. We will always be staying at this hotel during our yearly visit to Syracuse!
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9.7review from
it was conveniently located for an overnight stay on a long driving trip. The bed was a bit too hard for me, but my husband was happy and slept well,
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8.5review from
Staff was very friendly and helpful (switching our room when a more desirable one was available, quickly replacing our broken hair dryer within a matter of 5 min). Hotel lobby is very modern.
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10.0review from
Amazing hotel!! My friends and I stayed here while on a shopping trip to Destiny USA from Canada. The location was excellent, not right on the highway and in a quiet location. Still only 12 minutes away from mall. The staff were so friendly and helpful! The rooms were clean and nice, it was the only hotel that I could find in the area that had two queen beds in a room for our group of four. The beds and pillows were so comfortable! The restaurant in the hotel was reasonably priced and had healthy options. We will always be staying at this hotel during our yearly visit to Syracuse!
