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I like that it had a kitchen & a fireplace The front desk staff was horrible
Good quiet location with very spacious rooms. Awesome deal
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The room was quite spacious. Nothing in particular.
This guest did not leave comments about this hotel.
Location was great. Staff was superb. Front Desk was very professional. The furniture and carpet was worn and old. Made it seem dirty.
I like to privacy of the location and individual access to the building/room you are staying in. No
It's location which is right in the middle of the 'Top-End' Perimeter of Atlanta
The bed. Trash cans were concealed in room.
I liked the setup of the rooms. It provided privacy. What I did not like about the hotel was the breakfast. I spoke to the cook personally and he was somewhat rude. They're not considerate- to refill the buffet items in a timely fashion. We came in twice on two different days to eat breakfast and no food
Bed was comfortable Old hotel with poor layout of the room
The staff was very accomodating. I did not find the hotel lobby very clean. The eating areas of main lobby were not suitable to have food served there. The carpet stunk the tables had a greasy substance on them. I would not eat in there or have any of my family eat in this room.
Easy to get onto 285 and 85 for travelling into Atlanta. Very clean. Not busy during the weekdays. A good solid breakfast with eggs, bacon, sausage and other items. All the staff are very polite. The staff seemed to be confused about the online reservations. They have very few rooms with king sized beds.
Comfortable Wifi didnt work in room
Generally, comfortable and had what was needed. We were an in and out group that just needed a place to rest our heads and this was sufficient for that. Clean and comfortable rooms. Great staff. We chose this for it's value as we were only there minimally we needed a place that did not cost much but was clean. One person in our group forgot a toothbrush and the front desk didn't have one. The breakfast had little to offer in way of protein. Bathrooms were nice and the rooms were OK but overall felt pretty worn.
This was a horrible location and a very sketchy hotel. There was active drug use in the hall way and rooms right next to where my family was supposed to stay. I left that night and still have no received a refund. AVOID at all cost. This was a horrible location and a very sketchy hotel. There was active drug use in the hall way and rooms right next to where my family was supposed to stay. I left that night and still have no received a refund. AVOID at all cost.
Staff friendly Very dirty and lacking basic amenities such as shampoo and blankets (just sheets). Shower pressure extremely poor (in all rooms).
Majority of the places the hotel was by were in walking distances.Oh and a big big shout out to the lady that works the front desk in the mornings she has the best customer service ever I wish it was way more people like her in this world today. The hotel was way below 2 star standards and the maids were too lazy to ride the slow elevator to give me any wash towels and cloths.
Tranquility Room size
I honestly cannot for the life of me figure out why this hotel is a four-star hotel. Our room looked like a room in a Days Inn and felt gross. I also had to wait 30 minutes to check out because no one was at the desk at 10am. I was not pleased or satisfied, and I basically paid too much for a two-star motel.
We had a great experience at the Hilton. The rooms and bathrooms were updated, modern, and comfortable. I was even more impressed when I had to call the hotel after accidentally leaving a few pieces of clothing in the closet. The staff was extremely helpful and friendly, and within two days, my clothes had arrived at my doorstep via UPS. I highly recommend staying at this hotel if you're looking for a great place to stay with convenience to Duluth, Norcross, and the surrounding areas.
Staff was nice and it was pretty clean. There was no fridge. I am a breastfeeding mother so when I pumped i didnt have a place to store it.
Staff Room very old and walls were derty
The room was spacious and clean and the beds were comfortable. My wife and I had to make a trip to the Atlanta and thought we would take a few days and relax, shop etc. This hotel was close to plenty of places to eat, (fast food, casual and fine dinning), and plenty of shopping. People stated in previous reviews that the construction was horrible. I had read a review that mentioned the construction and requesting to stay in the higher floors since that is were they started the remodeling. I used this tip and asked to stay in the highest available room, the attendant stated that he had already put me in a room on the 10th floor which is the top floor. My wife had no idea there was construction going on until I mentioned it and pointed out the sign. One day while in the elevator as we were passing the fourth floor, we heard a saw. We will recommend this hotel and plan to stay here again. The coffee pot was only a single/double serving style pot. There was coffee made up downstairs but it was to be purchased.
Nothing terrible hotel I asked for a non smoking room and when I arrived the room smelled really bad with smoke odor
The bed was very comfortable, the pillows were so soft and the bathroom was very nice. A small room but very beautiful. -The pool was small -wall paper was pealing off a bit -could not get any food after 11pm
Hotel staff was excellent. Overall hotel was great. Spent only one night and had a great time at the indoor pool with my friends. I would definately recomend hilton hotels!
Staffers were EXTREMELY friendly, I need to mention this waitress at the restaurant named Lynda, her service was OUTSTANDING, fantastic service treating customers like they were part of the family members. She really touched my heart!!! Bathroom is a bit outdated, counter surface has cracks, having to go downstairs to the lobby to use the microwave is also a bit of inconvenience.
everything didn't have the free breakfast bar like most hotels of your caliber
The staff We weren't told about renovations being done and only 1 elevator was working at one point
Room was clean and bed was comfortable! I loved everything!
the room was really comfortable and clean The supervisor was not polite
It was quiet and enjoyable. It did not have an elevator and it was very inconvenient to carry heavy luggage up two flights of stairs.
nice place everything was fine
Nice,clean,safe,convenient. I was very impressed.I enjoyed myself. Oh yea it was also nice and quiet and they have security cameras.
The room was clean, and the amenities included for the price were great! It was close to the city, but also provided a break from the sirens and traffic. It was perfect for a nice place on a budget. Highly recommend! The pool could have been a little cleaner, but there wasn't anything drastic enough to stop us from enjoying it!
Great value. The essentials were done well, which is something a lot of "fancier" places will fail. Got a safe, clean, worry-free place to rest my head while we vacationed in Atlanta without breaking the bank. Location was great, travel to and from Atlanta was not a big deal and it's right next to highway without any noise or light pollution. Beds were good. Like, nothing will dazzle you but you'll be pleasantly content :) Staff at office was very nice. My only little quips was that I did encounter 1 german roach the first night, but thankfully was just a one-off, and rather them than the American/palmetto variety. Toilet lacked flushing power, even with cautious flushing was troublesome. Other than that, again I am extremely satisfied with what I got for my money, the essentials were done well.
It had a bed and a shower for a low price.
If you just need a place to sleep you can not beat the price.
I'm not from Atlanta, so it's hard to comment on the location or relevance of this hotel, but its access to major roads and locations suited us fine. Plenty of pillows were provided, which helped the bed out some. The toilet was very squatting and short, and the bed was "excessively firm." Its difficult to truly recommend a hotel that has an uncomfortable bed, but the price was right, so I can't complain too much.
The room (and the property itself) was very clean and well kept. Nothing fancy (not expected for less than fifty bucks a night) The staff were very friendly and accommodating. The bed wasn't as comfortable as I would have liked, but again.. At less than fifty bucks a night, a plush luxury pillowtop mattress and hypoallergenic bedding isn't to be expected.
The hotel is very nice. It is a little out of the way if you are coming from downtown Atlanta; however, that seems necessary if I want a reasonably priced hotel.
Great free breakfast. Renovated bathrooms. Stylish room. Easy, free parking. Overall clean. Located in a very nice area. Stains on the carpet in front of the sink. Pillows a bit uncomfortable. At check-in, we were not greeted promptly. Instead someone sitting at a table had to go get someone to check us in.
Rooms and facility was clean Staff was Friendly Nice breakfast
Most of the Staff was friendly Our pillowcases had a black stain and a black hair on them. Staff was apologetic but could not assist worth remaking the bed. Brought the wrong size sheets and could only offer a drink in the bar as a remedy. We don't drink. We also told a Manager during checkout and we're told that he would pass the information on.
It was very nice, clean, comfortable, and convenient. Staff was very friendly and helpful. N/A
The breakfast was great with lots of options the room was clean and very comfortable. I will stay here again next time I'm anywhere near norcross. I enjoyed my stay! the only thing it can think of is the hot water was very warm but never got hot enough to actually to give you that super hot feeling. On full heat it was just warm.
Beds, way comfortable! Food, plentiful and healthy! Staff, friendly and helpful! Will be back! Kitchenette was perf. That it was time to go.
Right at first,they made you feel right at home....but still a very welcomed guest, from the front desk checkin to offering us some food that the staff was having as a reward for being best of Staybridge. How nice that was...didn't have too, but we just relaxing in the big dining room when director came and offered it...good for her!!!! Started off thing great for us and continued that way during our stay. Share this with her....it's good to hear the positive things once in a while. Don sorenson Nothing....
Both door locks were broken, Heat was broken
I liked that it was so close to the train station My door wouldn't lock when I left very unsafe
Privacy for me and my only one to do what we do I had to check out because I need money
It was at cheap rate. Close to train station. I stayed for 7 days. Internet does not work. You call reception but they cannot do anything about it. I followed customer service but no help. All bullshit explanations. ... change room as signals are weak and all bla bla. Rooms and hotel stink. Took cooking material but room smells so bed that did not prepare food at all. Worst experience.
The bed. Fkd up water temperatures.
I liked that it was close to Resturants and little shops, the rooms were super clean and bed was beyond comfortable! Staff was rude, they put the card on file for the $50 which is understandable but when I left to check out there was a new sign that said I owed $5 extra per night. That was never mentioned and they automatically took it off my card without asking.
Room was great. Very neat and clean. Our mini fridge did not work. Once we notified the front desk they had checked and replaced with a working one within only 20 minutes. Great job!
I have stayed at several Hampton Inn's over the years and this is probably one of the best one's, period. Super clean. SUPER friendly. The breakfast in the morning had a tremendous variety. The location is awesome! We were 30 minutes from the Georgia Dome, 25 minutes from Dekalb Farmers Market, and 31 minutes from Marietta Diner. The room made me feel like I was in a 4 star. If you have the means, I suggest this hotel 100 times over!
Breakfast was great, waffle flipper was a must have haha. Bed was super comfy and clean. Mini fridge was put to use. Guest services were very nice and as accommodating as possible. I would absolutely stay in this hotel again. My room was located on the second floor above an exterior exit directly below my window, so when guests went outside to smoke, we could smell a faint cigarette smell coming from outside. Worst smell to wake up to when you're a nonsmoker, don't recommend room 219 solely for this reason. And someone needs to teach those girls how to hardboil eggs properly, picky, I know, but they need to be shocked with cold water directly after done boiling so you can actually peel them easily without that weird film from the interior of the shell, pet peeve.
Everything other than the cable. The actual room itself was pretty spacious. Bed was comfortable, room was clean. Tv in initial room had trouble connecting to cable provider. So we had to change rooms
1.The furnish was nicely put together, i would love to own a bed like theirs. Literally, fell right to sleep. 2.The fridge was small but perfect, it didnt take years to get my water or beers cold. 3.The staff was delightful! 4. The television graphics was amazing, HD nice. 5. room was nice and cold throughout the whole trip. 1.Honestly, i dislike the breakfast. For the name "Hampton" i would expect great quality of food and different choices (Not everyone eats pork) but im still a meat lover. 2.Didnt like the fact the pool area closes so early. 10pm really? 3.No shower caps at all. 4. They should definitely have a basket for the dirty items, throwing on the floor seem a bit... tacky
It was a nice room. Everything was adequate. Staff was a little curt. Maybe she was just busy. Bed was too firm for me.
It is so convenient to the highway and stores and shops. The room was clean and comfortable. The feee breakfast was great and the dining area was clean and nice.
I would totally recommend this hotel either for families or for those on business trip. Very good quality for the reasonable price. Beautiful area around, very quet place, the hotel is pretty new by itself. The breakfast though standard was not bad at all, the breakfast area is pretty big. The hotel also has a small gym and an average size inside heated swimming pool (a little bit shallow, but excellent for kids).
Everything was wonderful! The rooms were clean. The staff were super friendly and willing to help with anything they could. It was in a more quiet side of town which was a nice plus as well. I would definitely stay again and recommend to any family member or friend. We loved everything about the hotel except for the fact that it was a little further from downtown Atlanta than we would've liked. It's about a 20-25 minute drive. Overall though it was well worth it for the price and the amazing service! I would definitely stay again!
Everything was wonderful hallways had a weird smell. Room was super clean nonetheless
The hotel was clean and recently updated with modern decor and furniture. Friendly and helpful staff. Our teenage son had no complaints about the sofa bed, and our queen bed was heavenly! There's a nice pool area in the center of the campus. It was too cold for swimming during our stay in February, however, they've smartly built a cozy open fireplace with lots of chairs and sofas next to the pool. If you're coming into the area in the evening, you should have little to no traffic problems. I think everyone's leaving the city at that time. We arrived during Friday evening rush hour with no problems at all. This made the location a smart choice for us to stop overnight along our trip from up north to Florida. Also conveniently located right next to several restaurants and mall stores. Must be older plumbing. Although the facilities were clean and modern, our shower temperature changed wildly during early morning times.
Looks like it was recently renovated
The beds were really comfortable. No breakfast included.
It was clean and didn't smell study like some hotels. The bathroom is out dated. You can see where they tried to cover up missing dryway... Stains in the tub. I stayed in two different rooms. And in both the bath tub had stains in the bottom of it. I didn't feel comfortable with the bathroom area at all. Also the breakfast had cheap items... Not like quality food for a bargain, but it was so generic really.
Breakfast, comfortable room. Found hair on the toilet and a few on the flor.
This was a typical Courtyard type hotel. Comfortable enough for a short stay. Lady on front desk was very nice, but she had worked a triple shift and had not even gotten to change clothes. That is very extreme and poor management. Breakfast was nasty! Poor choices, could not even eat the omelet - cold and very un-tasty. Bacon way under-cooked. AC was VERY loud and kept waking me up. Put us on the front and the marquee lights were shining directly in our room so had to pin the drapes so the light was blocked.
Everything,and more Everything and more
Toilet was running.
All around awesome time. Having to leave
Easy to find I felt the front desk hotel staff was rude and very unhelpful. Some of the things we called down for were simple and we never received them. The housekeeping staff was pleasant front desk was terrible
Very clean with large room The curtains are sheer and dont block much light. There was a bright light right outside our window from the pool area that made it very bright in the room all night
Self parking was a plus. Surrounding area nice with little to no traffic. Safe location. Free breakfast was nice. Staff very pleasant. The bees were bad. Eaves of buildings were not treated and it appeared they were nesting there. The trash cans in parking lots, entrances, and pool seemed to attract the bees also. We weren't able to enjoy the outside amenities bc of them.
The free breakfast was good, room was clean and location was good. The only complaint we had was that housekeeping came to clean room but did not replace dirty linens
Location, breakfast, staff was friendly (although not very helpful). Found roaches in the kitchen and dead bugs under the pull out bed couch. Smelled weird. Outdated.
I was able to get my money back after finding out the pool was broken. The room hadn't been updated in decades, it smelled gross mixed with a artificial floral scent to cover it up. Walls and floor were dirty. The hotel interior walls were concrete/plaster and smelled like mildew. The staff seemed indifferent/annoyed, but I can't blame them because they are probably used to dealing with upset guests constantly. The only reason we came was for the indoor pool, we got our family of four into our swimwear, made our way down to the pool to find out it was out of order. We were able to get our money back and get a room somewhere else though.
I DIDN'T STAY 5 MINUTES IN THE ROOM I COULDN'T STAY IN THAT OLD HOTEL NOTHING HAVE BEEN UPDATED EVERYTHING FROM THE HOLE IN THE WALL THE THE OLD MATTRESS TO THE RUSTED MIRROR AND WEED SMELL IN THE HALL I REFUSED TO STAY THERE I LEFT SOON AS I CHECKED IN
I loved their rooms clean and neat Nothing everything was fine
Nothing. website is very deceiving. the place smells and carpets are very dirty. Breakfast is horrible, please and please do not buy this hotel.
I like nothing about it It was terrible the bed was hard not to mention the people that were next-door I write loud ghetto and it was the worst experience ever they woke me and my husband up at 4 a.m. which we decided to check out
They gave me the worst room in the hotel, the tv was outdated, room smelled like weed
Hotel should be condemned. Disgusting and filthy
Hostile desk clerk smell towel rack fell off almost no tp go on the bathroom door blood or sauce ion the room wall ?? stained carpet missing light bulbs tv remote dead tiny square pillows, really square pillows ???? hvac misfuctions
This was an old hotel. Old furnishings. Staff was easy to work with. Refund was easily processed.
Pool Clean bedding Nice staff Complimentary breakfast! Parking Roaches (My biggest fear! I read reviews b4 I purchased this room; other ppl were complaining abt the roaches...Unfortunately, I ignored the reviews, but it's true! My husband killed a roach in our room.) Really outdated Non working tv remote Needs new carpet
Free Wifi Old, far
The upkeep of the hotel was very clean and reminded me of a really nice apartment home community. Breakfast was good and the staff were very helpful I'm setting up my event in their conferrmce room. I payed for a room that I did not get! The air conditioner did not work. The night staff female was RUDE! Something aupposedg wrong with the room I requested and instead of them contacting me or telling me when I checked in, I had to find out when I walked in the room.
lobby is constantly locked. You need to knock at the door; wait a long time
Room was clean upon check in.
Great location & convience. The room was full of ants. The ants attached all the food in the room. Even got into my stuff in the bathroom.