Pick up times wrong
Pros: Car was nice/new but a little dirty.
Cons: When I showed up to get the car at the location and time specified a paper sign directed me to another location down the street. When arriving there the door said it opened at 730 even though my rental was scheduled for pick up at 7. No one showed up ton open the shop til 8, claiming they don't open till 8am. Employee couldn't get me a car until someone turned one in because he didn't have the combination to the safe. The car I was given wasn't cleaned because of this problem. Long story short the pick up time, drop off time,and pick up location given to me were wrong.