Services and conveniences
Accessibility and suitability
Dining
Parking and transportation
Laundry
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during my stay?
You can explore nearby attractions such as the Billy Graham Library, SouthPark Mall, Carowind, and the Carolinas Aviation Museum, all within a few miles of the hotel.
How is the cleanliness of the rooms and common areas at the hotel?
While some guests have expressed concerns about cleanliness, we are committed to ensuring that our rooms and common areas are well-maintained and clean for all our guests.
What amenities are available in the rooms, and are the beds comfortable?
Our rooms come with amenities such as a microwave, refrigerator, and comfortable beds. While some guests have mentioned concerns about the beds, we strive to provide a comfortable stay for all our guests.
Is parking available at the hotel, and is it convenient for guests?
Parking is available at the hotel, providing convenience for guests who are traveling by car.
What can I expect from the customer service at the hotel?
Our staff is dedicated to providing excellent customer service and support to ensure that your stay is enjoyable and comfortable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Nearby Attractions
The hotel is conveniently located near several attractions such as the Billy Graham Library, SouthPark Mall, Carowind, and the Carolinas Aviation Museum, providing guests with various options for entertainment and exploration during their stay.
Room Selection Tip
Based on guest feedback, it's advisable to thoroughly inspect the room before finalizing check-in, as some guests reported cleanliness issues, uncomfortable beds, and maintenance issues.
Check Pet Policy
If traveling with pets, it's recommended to confirm the pet policy in advance, as the hotel allows pets on request with applicable charges.
Parking Convenience
The hotel offers parking, which can be convenient for guests traveling by car.
Breakfast Inclusion
Guests appreciate the inclusion of breakfast and the availability of in-room amenities such as a microwave and refrigerator.
Accessibility Features
The hotel provides increased accessibility and an elevator, catering to the needs of guests requiring special accommodations.
Consider Noise Levels
Some guests mentioned noise disturbances, so light sleepers may want to take this into account when booking.
Verify Room Type
Double-check the room type upon arrival to ensure it aligns with the reservation, as a few guests reported discrepancies in this aspect.
Customer Service
Despite some negative feedback, several guests praised the friendly and supportive customer service provided by the staff.
Cancellation Policy
It's advisable to review the cancellation/prepayment policies, as they vary by room type and provider.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 2.8 |
|---|---|
Distance to city center | 6.4 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 5.8 mi |