Pros (+) Bed was super comfy
Cons (-) The checking in/out process
3 stars
Hyatt Place Charlotte Airport/Lake Pointe
4119 South Stream Boulevard, Charlotte, NC 28217, United States
Charlotte, NC
See location+1 704 357 8555Photos of Hyatt Place Charlotte Airport/Lake Pointe
Overview
Hotel with free breakfast, near Renaissance Park This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Latest deals for Hyatt Place Charlotte Airport/Lake Pointe
Amenities at Hyatt Place Charlotte Airport/Lake Pointe
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free airport shuttle
- Shuttle service (free)
Dining
- Packed lunches
- Shared kitchen
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Bathroom
- Hairdryer
- Private bathroom
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hyatt Place Charlotte Airport/Lake Pointe
8.0
Very good
1122 verified ratings
Wonderful
615
Very good
152
Good
135
Okay
70
Fair
66
Mediocre
26
Poor
58
Summary of reviews
Guests say
Guests appreciated the clean and spacious rooms, along with the friendly staff and good breakfast options. However, there were notable complaints about the air conditioning not functioning properly, as well as some dissatisfaction with the location and amenities provided.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Pros (+) Overall clean and equipped rooms, very friendly staff, nice facility, good distance to Charlotte (only 15 min drive).
Cons (-) Breakfast wasn't that great, ok on options but hot food was bland. A couple of stains on the carpet in our room but everything else was clean.
Pros (+) The friendly and professional staff were the most notable of the whole experience. Everyone was very friendly and making sure that you had everything you needed. Loved the whole experience!
Pros (+) The staff was extremely friendly and helpful.
Cons (-) The inside of the hotel could perhaps use a little bit of a face-lift, but the rooms were clean and comfortable, with fridges, couches, etc, and I felt very welcome and safe here as a solo female traveler.
Pros (+) Very good breakfast!!
Cons (-) Not food room service
Pros (+) Staff was very friendly. Starbucks on site
Cons (-) Short-staffed housekeeping
Pros (+) Great staff and service--everyone was very helpful and friendly. The rooms were spacious and clean and breakfast was enjoyable. The location was very convenient and the area/neighborhood was peaceful, clean and serene.
Cons (-) There was a group of people on our floor that made a ton of noise one night as they came in and out of their rooms to visit each other across the hall. Honestly it felt like we were staying in a college dormitory. While I know that this is not necessarily the fault of the hotel, the noise carried heavily into our room during bedtime for our young son. It went on for an hour and was just miserable....
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Pros (+) Very friendly staff Large comfortable rooms Complimentary hot breakfast Starbucks in lobby Free internet Very thoughtful design
Pros (+) the staff is very friendly and helpful. the room exceeded expectation - bathroom is updated nicely and the bed was very comfortable. I didn't hear anything during my stay that would have kept me up. close proximity to uptown if that's what you are in town for.
Cons (-) no complaints
Pros (+) The staff were very helpful
Cons (-) Nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is ideal for a visit in April during the low season or in July during the high season.
How is the quality of the beds at the hotel?
Guests have praised the hotel for clean and comfortable beds, providing a great night's sleep.
Is parking available at the hotel?
Yes, the hotel offers free parking and a complementary shuttle bus service to the airport, providing convenient transportation options for guests.
What can guests expect from the breakfast at the hotel?
Guests can enjoy a complimentary breakfast with plenty of selections, providing a great start to the day.
How is the cleanliness of the hotel?
The hotel is exceptionally clean, ensuring a comfortable and relaxing stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Upper Floor Rooms
Guests recommend booking rooms on the upper floors for spacious and comfortable accommodations, especially for longer stays.
Consider Noise Levels
Some guests reported noise disturbances due to ongoing renovations, so it's advisable to inquire about the renovation status and request a quiet room if needed.
Check Shuttle Service Reliability
While the hotel offers a free airport shuttle, some guests experienced delays and inconvenience, so it's recommended to confirm the reliability of the shuttle service.
Verify Breakfast Quality
Although many guests praised the breakfast, a few mentioned issues with the quality of certain food items, so it's advisable to check recent reviews for updated information.
Inquire About Microwave Availability
Several guests were disappointed by the lack of microwaves in the rooms, so it's worth confirming this amenity if it's essential for your stay.
Request Room with a View
Guests highlighted the pleasant views from certain rooms, so consider requesting a room with a view for an enhanced experience.
Confirm Elevator Functionality
Some guests encountered issues with the elevators, so it's recommended to inquire about the current status and any recent maintenance.
Consider Nearby Attractions
The hotel's proximity to various attractions like the Billy Graham Library and Freedom Park makes it convenient for exploring, so plan your itinerary to include these nearby places of interest.
Address Safety Concerns
A few guests mentioned safety-related issues such as vehicle break-ins, so it's advisable to take necessary precautions and inquire about the hotel's security measures.
Check for Room Cleanliness
While many guests praised the cleanliness, a few reported issues with room cleanliness, so it's advisable to check recent reviews for updated information.
Location
4119 South Stream Boulevard, Charlotte, NC 28217
What's nearby
- Carolinas Aviation Museum2.6 mi
- Charlotte Center City4.6 mi
- Bank of America Stadium4.7 mi
- Charlotte Convention Center4.9 mi
- 400 South Tryon5 mi
- NASCAR Hall of Fame5 mi
- 112 Tryon Plaza5.2 mi
- Bank of America Corporate Center5.3 mi
- Spectrum Center5.4 mi
- Little Sugar Creek Greenway5.4 mi
- SouthPark Mall5.5 mi
- Carowind5.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place Charlotte Airport/Lake Pointe
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $156 |
Average price (weekend night) | $247 |
When to book a room at Hyatt Place Charlotte Airport/Lake Pointe
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 5.2 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 2.9 mi |
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