Charlotte Hotels

The room was clean. The bed was comfortable. The shower was great. The bathroom was big. Great location. Free parking and shuttle to downtown. The breakfast in the Club Floor 4th was not very good. The eggs tasted very bad.

Staff was very helpful. Loved the free breakfast, and they provided a pack n' play at no charge to us as well.

Loved the airy, lodge-y feeling main common area, which we were able to use for a birthday party while there. The staff was exceptionally friendly and helpful. Would definitely stay again. Only complaint was the sofa bed, not very comfortable.

Was far more than expected. Staff was excellent. Suite was immaculate.

Easy shopping, movie theater and great food.

They say that the airport shuttle is available 24/7, but although it runs 24/7, they don't always have available seats. We had to take a 4:15am shuttle instead of the 4:45am shuttle we wanted. So not only did we have to hang around the airport longer than we'd hoped, but we had to wake up at 3:30 am.

I was very happy with this hotel. Easy access from highway, big, clean rooms, friendly staff, free breakfast. Everything was new/updated - carpets, bathroom fixtures, furniture, beds.

What an amazing deal we got for this place. We accidentally ordered the suite apparently and our room was HUGE. The staff was very friendly and it was a low-key environment seemingly insulated from the bustle around it. The complimentary breakfast was pretty standard, and was well-stocked every morning. Our room was kept clean and we overall we loved our stay. The only issue I guess would be that there is NO indoor pool on premises. We asked and were told our key would work down at holiday inn to get us into the pool and hot tub though. We never used those facilities anyway but we would've if they were on-premises. Also, the floors of the room are surprisingly cold, thanks to the tile in the bathroom. I really have a hard time even thinking of "things I didn't like" because this place is great!

Room and public areas were excellent. Everything worked. Surpringly nice fitness center. Good breakfast. Very nice staff. Highly recommend!

Our room spacious with lots of windows. We liked having 2 separate sinks. Very quiet. We chose it for the cost. If you wanted to be closer to downtown, you had to pay more for the same comfort.

I loved having a fireplace in the room, just wish that we were told we needed to get our own firewood. I also loved that our dog could be included in our trip The maid that cleaned all weekend was loud and slammed doors. I understanding she's cleaning and it looked like it was just her but a slamming door is not what I want to wake up to at 730 am

The staff were friendly (even when we didn't get there until 1 am, after the airline managed to lose our car seats between flights), rooms were quiet and clean, and I was amazed by the exercise room. Most have a few weights, a treadmill, and not much else. This was fully equipped with weight machines for a quality workout, plus two treadmills and an elliptical. My only regret was that we couldn't stay longer so I could take full advantage of the pool and exercise room. My girls loved the indoor pool and hot tub, and the breakfast was great too. This is my top choice the next time we travel to Burlington.

Great staff and breakfast. Love the pool and fitness room.Room is clean, location is easy to find. Room is a bit dated and parking gets tricky if all the spots by your room are full.

Beautifully designed interior. Appropriate to the architecture, fresh and some whimsical. Refreshingly not heavy fussy Victorian kitsch! Blinking bedside table lamp, difficult to operate door locks