Cons: While booking please consider the customer request ,please do not give address when the customer aakes for airport location.please pop up a message saying it is bring booked at diffetent place
Jan 13 2018
no car for reservation
Cons: had car reserved at 5pm. no car. at 6:30 was told the only way to get a car was to drive to airport 12mi in the rain and the roads were not yet melted. I could not get info on how many walk-ins they had given cars to that afternoon. I missed a 630 meeting and had to cross town to get car. car wa not full of gas (down one mark) but paperwork aid full.I had no choice because I ha to driver to ORD in the morning and could not get another car. This is my last "Budget" car.
Apr 9 2017
Pros: The car was great on gas.
Cons: The employees were rude, windows were dirty on the inside of the car and the window wipers were bad. Mind you we drove through the mountains in the rain. Had to pull over because we couldn't see. And once I told the associate at drop off, I was blatantly ignored. Never will go there again.