Pros: Great little car a bit crowded with all our stuff but trunk was unexpectedly large. The best news is that during our 1400 mile trip we averaged 37.2 MPG
Apr 3 2017
Very Unhappy Customer
Cons: I did not get the car because of no fault of my own, but I was still charged for the rental. I even called the number provided to me for customer service to get a refund. I am very unhappy with the entire experience.
Apr 14 2017
Pros: Exceptional price for overall rental periods, despite issues, it supported myvrewuirements.
Cons: Crumbs from previous use not vacuumed up and owners manuals slid around in glove compartment making noise
Apr 23 2017
Pros: The people at the pickup location waited for me when my flight was late.
May 1 2017
Pros: Staff was friendly and curious
Jun 1 2017
Pros: Agents at computer ter helpful and nice
Cons: Have to walk outside a fair distance towing big suitcase to get to car--but that's a problem related to this airport, not to Hertz.
Jun 13 2017
Pros: Van was easy to pick up. Drove fairly well through mountains. Seats were comfortable on 6 hour drive. Passengers had plenty of room.
Cons: On some steep hills, van took a bit of time to gear up.
Jun 15 2017
Pros: My flight was delayed and upon arrival the rental office was closed. Tried to call, but no number was available. If you could please provide a refund it would be greatly appreciated. I was unable to call and cancel because they rerouted me up to Chicago and put me on a standby flight. I was unable to call and cancel from up in the air! Had notified my sister of my late arrival. She spoke to the man at the rental office, told him I wouldn't arrive until approximately 11 PM and he responded to her that it should not be a problem...then the office was closed.
Cons: The price, had the rental office not been closed!
Jun 26 2017
Pros: The car was excellent and the price was great.
Cons: The lady that I spoke to over phone wasnt as kind as she could have been.
Jul 1 2017
Pros: Everything was simple, I got exactly what I needed and paid for. Thank you!
Cons: Hertz rental car company told me I could call a few days ahead of time to request a specific vehicle. Well 3 days before my vacation I had called them and the lady on the phone told me that that was not possible. I still ended up getting a fantastic vehicle and I understand this is not kayaks fault. But that is the only problems I had kayak was wonderful.
Pros: Used the same Enterprise location as ~ 14 months ago as my car was in the body shop for repairs again. Just as in late 2015, they picked me up at the shop on schedule, had a car ready and waiting, and dropped me back at the shop at the end of the rental period. All for very good price. Next time I will go up one vehicle size class, but that my my own fault.
Feb 9 2017
Pros: Affordable and comfortable
Jan 3 2017
Pros: Easy and helpful pick up and drop off
Cons: When I picked up the car it wasn't clean on the outside. My mom and I had to wipe off all the mirrors and windsheilds.
Mar 13 2017
Pros: Enterprise was excellent. Great value for the money, and it was an easy transaction.
Apr 23 2017
Cons: Car smelled like smoke and when I asked them to swap it out so that my infant would not have to breath it in all weekend they told me it would cost me $15 more a day.
Pros: I needed to rent a car on a Sunday morning because I was involved in an auto accident on Saturday night, far from home. Avis offered the best prices to get me home (in Kansas). The process was easy and relatively affordable compared to the other outrages quotes from Enterprise.
Cons: I wish the company would have opened before noon. My drop off experience was frustrating, as well, but that has nothing to do with Evansville.
Jul 13 2017
Cons: The car was in a different spot and we had to hunt for it. When we got to Nashville the next day our contract had not been entered properly and the office had to try to get it released. It is good we weren't in a hurry.
Pros: The price was what I was offered, it is the add on fees that jacked it up. Well have to say it was just right for what I needed. The pickup/dropoff was a little walk to get to, but it was an airport.