The car was dirty and smoke smell. and also they addedd $20.00 more than quoted to online price.
Aug 8 2016
Super helpful staff!
Pros: Friendly staff!!! Worked with us to provide the appropriate vehicle for our needs.
Cons: It was a pricey rental, albeit a busy time of year.
Sep 11 2016
Pros: The staff was very friendly and helpful. The car worked perfect for what I needed and didnot think it was over priced. I will add again the staff was great there very very nice.
Cons: I did not like that I had to take a shuttle from the airport. My big problem is when I dropped my car off I had a flight to catch, but I had to wait att he enterprise store which is 5 miles from the airport for the shuttle to return. I ended up having to wait 15 minutes.
Sep 18 2016
Ryan in Bangor was awesome...
Pros: Ryan was so good with my rental ..
Cons: Kind and courtesy was his strength.. Smart too
Oct 10 2016
10 minutes a ride and you are there !
Pros: easy access, they pick you up just minutes after you call, Its such a small airport, this was so was and saved money! Realy quick, good service!
Cons: my bill was 20.00 higher then I expected.the wind shield was dirty , but we just wiped it at the first gas station.
Oct 17 2016
Pros: The people at the Bangor location were very nice - although I have to once again say that I have never had a better experience than what we have come to expect from Lance Reardon at your Ellsworth facility ...Lance is THE man!!!
Cons: It is a very minor thing to mention, but I dislike when I get a car that has less than a full tank - it is easy to fill up before returning but I invariably overfill when I was given a car that was 3/4 or less
Sep 25 2017
Pros: New car
Cons: Had rented an intermediate level car for fuel efficiency for the long one way drive. After waiting 30+ minutes for the rental shuttle to come to airport, we were taken to a dirty building that was chaotic. They didn’t have enough rentals so it was either take the inefficient SUV or wait even longer for another return. The SUV was dirty as well. The return location at Trenton airport lacks signs on the road telling you which lot to drop it off in as well as the prerecorded message when you call the location doesn’t help.
Aug 21 2016
1 hour 20 minutes to rent a car and get on the roa
Pros: The car was great
Cons: The checkout line and time to get on the road was a killer
Jun 26 2017
Cons: car not clean. total of rental was over $200.00 not told of drop off charge