Pick-up location | Champaign |
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Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 3 |
Popular agencies | Hertz |
Economy | $51/day |
Compact | $52/day |
Intermediate | $53/day |
Standard | $50/day |
Full-size | $50/day |
Premium | $91/day |
Supplier choice | $49/day |
Compact SUV | $61/day |
Intermediate SUV | $61/day |
Standard SUV | $73/day |
5.7
Okay
80 reviewsCleanliness
7.0
Comfort
6.5
Pick-up/Drop-off
5.7
Value for money
6.0
2 locations in Champaign
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Reviews
4.0 Okay
Dec 2021
8.0 Excellent
Dec 2021
2.0 Mediocre
Feb 2021
Pros:
They allowed me to book and didn’t have any cars available. They called me 20 minutes before I was supposed to go pick it up asking me to wait until the next day to MAYBE get a car . I just flown into Champaign and I was left strandedCons:
The organization and the staff . It was a terrible experience never again10.0 Excellent
Jul 2020
Pros:
Staff was friendly and helpful!Cons:
Hours are somewhat restrictive ... closing at 5p seems early!8.0 Excellent
Jul 2020
Cons:
The car was about 1/8 below a full tank. And then the car showed that one of the rear tires was very low which I didn’t notice until I was off the lot but it made me a bit nervous while on the highway.10.0 Excellent
Dec 2020
Pros:
The staff was very friendly and helpful.Alamo
6.0
Good
17 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
One location in Champaign
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Reviews
2.0 Mediocre
Apr 2021
Pros:
Our confirmed reservations were not honored. After driving for over an hour to location to pickup car we were told there were not available. Confirmed reservation were worthless.Cons:
If we had gotten a car per our reservations.10.0 Excellent
Aug 2020
Cons:
It was great, there wasn't a line i was in and out. The gentleman upgraded me at no extra cost, some the best customer service I've had in a while10.0 Excellent
Nov 2019
Pros:
the older woman was helpful and i was pleasantly surprised to get a bigger car even though i had requested a kia or similar. since all she had on the lot was an Equinox i got that at the price i had planned to pay. Thank youCons:
nothing. very happy with the service10.0 Excellent
May 2019
Pros:
Fast and efficient service. Friendly staff. Excellent choice and condition of vehicles. The pick up location had a choice of vehicles we could take and when we indicated we have lots of luggage, the staff correctly suggested the Ford Explorer. Kudos to the staff.Cons:
Perhaps there could be a small map with arrows indicating the exact drop-off location. Sometimes Google maps will not bring you to the exact location but somewhere there and in a city like Chicago, you have to figure out the exact spot by going around in circles4.0 Okay
Jan 2019
Cons:
No one told us that 21 cannot rent a minivan. We wasted our time to rent this car. And i didn’t find how to cancel to reservation after the lady at the drop off location told us we can’t rent.9.6 Excellent
Nov 2017
Pros:
Great staff, easy to find.Cons:
Instructions for after-hours key drop-off should be better.Budget
3.9
Mediocre
14 reviewsCleanliness
4.9
Comfort
5.4
Pick-up/Drop-off
3.9
Value for money
3.9
One location in Champaign
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2.0 Mediocre
Jul 2020
Pros:
NothingCons:
Car was NOT available!!!4.0 Okay
May 2019
Cons:
Customer service was absolutely terrible. I will NEVER rent from this company again2.0 Mediocre
Jul 2017
Cons:
There were no cars left - I took a taxi to get to a location with no cars and then had to pay for a taxi to go to another car rental location where I just made it before they closed.9.2 Excellent
Nov 2016
Pros:
The price, the ease of pick up and drop off, the efficiency and value of the whole thing.Cons:
The brakes on the Kia rental were so tight, they nearly threw me through the windshield each time i used them, til i got used to them10.0 Excellent
Jan 2022
1.9 Horrible
Oct 2021
1.9 Horrible
Jul 2021
2.0 Mediocre
Jul 2020
Pros:
NothingCons:
Car was NOT available!!!4.0 Okay
May 2019
Cons:
Customer service was absolutely terrible. I will NEVER rent from this company again2.0 Mediocre
Jul 2017
Cons:
There were no cars left - I took a taxi to get to a location with no cars and then had to pay for a taxi to go to another car rental location where I just made it before they closed.2.0
Mediocre
22 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
3 locations in Champaign
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Reviews
2.0 Mediocre
Apr 2021
Cons:
EVERYTHING! Rented car through Kayak/Priceline, but the location rented from in Savoy had ZERO cars available - at all - and could NOT honor reservation!!!!!!!!!!!!!!!!!!!!!!!8.4 Excellent
Jun 2020
Cons:
A great value for the money!3.6 Mediocre
Jan 2020
Pros:
The staff was friendlyCons:
Had the vehicle that we reserved. Didn’t have the minivan so had to settle for a SUV that didn’t have the room we needed. The vehicle also was filthy and smelled9.6 Excellent
Jul 2019
Pros:
Staff were very friendly and professional. I had to wait a bit, but they were very courteous. I didn’t especially care for the fact that when I got my rental, it had only about 1/4 tank of gas. I forgot that and filled it up before I dropped it off.Cons:
Nothing besides gas fill up.9.6 Excellent
May 2019
Pros:
Friendly staff, professional, not pushyCons:
They take a long time to answer their phone2.0 Mediocre
May 2017
Cons:
Terrible customer service from new employeeNational
2.0
Mediocre
2 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Champaign
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Reviews
2.0 Mediocre
Jul 2020
Pros:
The staff didn't do anything bad.Cons:
The staff didn't do anything bad because no one was there. So no staff, no car, no rental.2.0 Mediocre
Feb 2022
2.0 Mediocre
Jul 2020
Pros:
The staff didn't do anything bad.Cons:
The staff didn't do anything bad because no one was there. So no staff, no car, no rental.Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Champaign
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Champaign
Most popular agency | Hertz |
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Most popular car type | Intermediate |
Average price | $81/day |
Good deal | $61/day |