Dixon Car Rentals

Cons: The rep in Rockford Il tried to hardsell double coverage collision coverage and even though we had purchased collision coverage/travel insurance through Allianz on the online aggregator we used. He had to redo the contract 2 times because of the excessive add ons that Budget attempted to add. Rep was very slow and tried to distract me with chatter. Car was late and rep said that he tried to call us while we were en route to pick up to tell us the car was late. Although we were picking up the car in Rockford he called NJ.

Cons: ALL DIRTY WINDOWS, inside perfume smell was annoying, drop off guy had lack of communication and charged wrong credit card becuz he didn't ask me-he assumed I wanted same card charged. I expected he would ask for my charge card and my signature. He credited my account and took a different card but I did not want a charge and a credit on that card. Then the words he used seemed he was blaming ME. He was Not very apologetic at all. Plus he was RUDE to the people behind us when we left the counter.

Cons: I made reservations weeks in advance. Was called an hour before I was to pick up the car and was told there wasn't one available.

Cons: Did take about 20-30 minutes for the car to be prepped and ready. Car was clean. Not a big deal for me, But might be for some.

Cons: I'm spoiled with my car at home, it's quiet and smooth. The Hundai I rented was great but I could feel every bump in the road. It's not the renter companies fault.

Cons: Counter closes at 2pm on Weekends. There is no way for after hours pick up to happen.

Cons: No tilt steering wheel. Minor detail.

Cons: The Jerk refused to rent me the car so I went to Enterprise where I was very happy with the treatment I received I never rent from Hertz again ever