Pick-up location | Harlingen |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Minivan, Premium, Standard, Standard SUV |
Rental locations | 9 |
Airport locations | 8 |
Popular agencies | Enterprise, Hertz |
Economy | $43/day |
Compact | $43/day |
Intermediate | $45/day |
Standard | $55/day |
Full-size | $48/day |
Minivan | $137/day |
Premium | $58/day |
Intermediate SUV | $54/day |
Standard SUV | $96/day |
6.3
Good
44 reviewsCleanliness
6.5
Comfort
7.2
Pick-up/Drop-off
7.5
Value for money
6.2
3 locations in Harlingen
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Reviews
6.0 Good
Apr 2021
Pros:
I thought the staff was nice, and the car was available on shot notice after my other rental company canceled a few days prior to my trip.Cons:
The car smelled like cigarettes, and it never really went away.8.0 Excellent
Apr 2021
Pros:
Pickup/drop off right in the airport and very easy.4.0 Okay
Apr 2021
Cons:
No cars ready. Had to wait for over an hour for someone to turn in a car. They overbooked reservations. There were 10 people in same boat with me. Delay Delay Another Delay. They did not say sorry or offer discount.10.0 Excellent
Sep 2020
Pros:
Everything was just fine.Cons:
If the car could fly.4.8 Okay
Jul 2020
Pros:
The staff member was very helpful and friendly.Cons:
The vehicle was smaller that what we ordered and it reeked of cigarette smoke. My husband had severe allergies and the smoke caused a serious reaction. It took a bottle of Fabreeze and quite a bit of work to rid the smell for the return trip to the airport. My husband was not able to be in the car for the entire week that we had it.9.6 Excellent
Oct 2019
Pros:
Staff was very friendly and helpful. They even told me the best places to eat in town.Cons:
Communication on the website while booking of exactly what insurance coverage, mileage, etc you were allowed or paying for10.0
Excellent
2 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Harlingen
8.2
Excellent
19 reviewsCleanliness
8.3
Comfort
8.7
Pick-up/Drop-off
7.5
Value for money
7.5
One location in Harlingen
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10.0 Excellent
Feb 2021
Pros:
Staff in HRL was friendly and helpful9.2 Excellent
Oct 2020
Pros:
a car was available as requestedCons:
add customer service reps during peek hours8.0 Excellent
Oct 2020
Cons:
I was promised a full-size car and one was not available.10.0 Excellent
Sep 2017
Pros:
Customer service was excellent.9.6 Excellent
Jun 2017
Pros:
Very comfortable, met our needs. Smooth ride.Cons:
We were told it had internet, but rental car agency were not aware internet was locked, it was requesting a password. We were not aware of this until we were on the road. Called car rental agency and they were not aware of this either. Other than that, everything was excellent.8.0 Excellent
Mar 2017
Pros:
Rep was understanding and gave me a different rental when the original was dirty and the tire was missing hub cap.Cons:
The original car Toyota carolla was dirty on the inside. As if someone had been eating and left crumbs all over the front. I should've figured when as soon as I saw the car the front driver side tire was missing its hub cap. It was just a black rim.7.9
Good
29 reviewsCleanliness
6.9
Comfort
7.4
Pick-up/Drop-off
7.9
Value for money
6.4
One location in Harlingen
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1.9 Horrible
Jun 2021
7.6 Good
Feb 2020
Pros:
Friendly staff. Got lucky with shuttle back to airport - did not have to wait too long. Good value.Cons:
The car was very worn for only having 12,000 miles. Lot's of dings and dents, stained seats, chipped windshield. May I was at Rent-a-Wreck? But it ran fine and no issue with how the car operated.10.0 Excellent
Oct 2019
Pros:
My entire experience was fantastic2.0 Mediocre
May 2019
Pros:
Nothing.Cons:
They decided to change the terms last minute10.0 Excellent
Jun 2018
Pros:
Quick with no hasslesCons:
Na3.2 Mediocre
May 2018
Pros:
I liked the vehicle, Black Mitsubishi Outlander Drives niceCons:
Filthy on inside Filthy on outside we actually stopped and had to wash the windows as the vehicle had been wiped with a water cloth that left TONS of streaks everywhere that we couldn't see out Had garbage / used kleenex inside car / had used rags stuffed in the doors that someone used for cleaning / sand everywhere The car was 4 miles from airport and they didn't open til 9:00 and we had to be at our plane at 8:30...nearly missed plane BAD EXPERIENCE...WILL NEVER RENT HERE AGAIN!!6.3
Good
16 reviewsCleanliness
7.0
Comfort
5.9
Pick-up/Drop-off
6.6
Value for money
5.9
One location in Harlingen
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8.0 Excellent
May 2021
Cons:
The person that assisted me was friendly and great! The wait was quite long but everything else was great.10.0 Excellent
Apr 2021
Pros:
Pick up and drop off was super easy, especially for a one-way rental. Loved the make and model we were given.2.0 Mediocre
Feb 2021
Pros:
NothingCons:
We got to the airport. Hertz was closed. No car. We couldn’t get through on th phone. We were stranded. I get Texas is historically bad right now, but a call, or not taking the reservation would have been great2.0 Mediocre
Oct 2017
Pros:
We added a driver. Only needed for 4 days. Had to pay for 11. Was charged 39.00 for tax/fees on 148.00. Total rip off!! Most car rental business charge less!6.8 Good
Jan 2017
Pros:
easy to find the box and return the keysCons:
It was a long walk with our luggage to the key return place from the car drop off. Still haven't heard back from Hertz about the return being processed.2.0 Mediocre
Oct 2016
Pros:
Nothing5.6
Okay
15 reviewsCleanliness
6.4
Comfort
6.0
Pick-up/Drop-off
6.4
Value for money
5.6
One location in Harlingen
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Reviews
2.0 Mediocre
Apr 2021
Pros:
Nothing. AwfulCons:
You could have given me my car. Instead they gave it away before my arrival6.0 Good
Jan 2021
Pros:
Staff was super friendly, very helpful and quick with getting me on my wayCons:
I rented a midsize car and got a minivan2.0 Mediocre
Sep 2020
Pros:
nothingCons:
My flight landed at :6:15 pm, and hey were closed at 5 pm?9.2 Excellent
Jan 2020
Pros:
the staff was fine and the drop off was smooth.Cons:
price seemed higher than in some other areas.10.0 Excellent
Dec 2019
Pros:
Super staff and serviceCons:
Perfect10.0 Excellent
May 2018
Pros:
GREAT experience with the Avis team in Harlingen, TX: half an hour after I returned the car, they discovered a rather important key on the floor that had fallen from my pocket. They called immediately to notify me and I was able to get back to the rental desk in time to retrieve it and still make my flight. Can't say enough for the professionalism, courtesy, and diligence of this branch.Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Harlingen
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Harlingen