Cons: The wait in line to get the car. Avis/budget were combined, preferred members jump the line, the rest of us "less preferred". Customers waited.. Close to an hour. Drop off was easy.
Apr 6 2017
Very fast pick and drop. Cleanliness superb
Pros: The car was fantastic
Cons: Why not a bit cheaper?
Apr 2 2016
Staff actually cared about recommending the right
Pros: Friendly staff. Easy pick up on site at airport
Sep 10 2016
No customer service
Pros: 6 hour wait for roadside assistance
Jan 5 2017
Couldn't ask for more...
Pros: Everything I wanted at a reasonable price....
Apr 19 2017
Mediocre Premium Class and Lots of Up-Selling at Pickup
Pros: The car was fine mechanically. Very clean when we picked it up. Drop off was quick and easy.
Cons: This was the least luxurious Premium class we've ever rented. No heated seats and the car had navigation but they had taken out the memory card so it didn't work. They didn't have our quoted rate at check-in and had to put in a discount to match the rate. Check-in took 40 minutes so they could try to up-sell us to Luxury class and CDW, etc.