Reviews for Enterprise in Frankfurt am Main
- All reviews 100%
Mar 20 2017
Pros: Great car great mileage
Cons: Very smooth driving car
Mar 10 2017
Pros: I don't often rent cars in Germany so I was not certain how it might differ from the US - but I am happy to report that the process for picking up and dropping off a car is comfortably similar and there were no complications due to language or cultural differences. Car was exactly what I needed. Service was swift, cordial and professional.
Cons: A significant damage deposit was required on my credit card despite having purchased a rental policy when I booked the car online. Instead of directly covering any damage or accidents, apparently the policy is offered by a broker and you will have to pay damages first then claim reimbursement from the policy issued by the broker. This was not clear to me when booking and purchasing the policy. But at least I had coverage at what seemed a reasonable price to me. Refund of deposit was prompt.
Jan 30 2017
Pros: SUV was what I expected and all worked well
Jan 23 2017
Not at airport
Pros: It was supposed to be at the airport but it was not.