Cons: Waiting for 15+ minutes to drop of my car before work
Mar 28 2016
Pros: Easy pick up
Cons: Difficult to do reservation online. Car not completely cleaned.
Jun 15 2017
Pros: I didn't use the car!! All car rentals SHOULD be able to be changed or cancelled and I was highly disappointed to learn that my reservation was not able to be changed or cancelled.
Cons: I put MKE into the location to rent the car, only to find out when I got to the rental counter that MY rental was on the NORTH side of Milwaukee, over 30 minutes away. The lady at the rental car counter informed me that Hertz was out of cars. I ended up renting from Enterprise and WASTING almost 150 dollars I had PREPAID for this rental.
Cons: Online charged my debit card on a rental car, but at pickup time Ron said I couldn't rent it because I didn't have a credit card. He asked to provide most recent payment bill statement and proof of my vehicle insurance. After I did, I still couldn't rent the car because he said I also need to provide a check stub. I was like really? Omg...I couldn't do anything but left, and asked for a refund, which he didn't help me right away and said he'll do it later.