Cons: no car! It was a third party rental , as we found out at the counter and for just $600 they would rent us a car after having already paid for a car.. We were unable to reconcile the account and went to a friendly competitor to rent a car
Pros: The staff at Enterprise are always so good at staying positive and handling things quickly and efficiently. The crew at this location were no different! I had to put my car in the shop unexpectedly and I needed a vehicle capable of handling the duties of my small business for several days (delivery of small goods to several locations). Chuck and Ray were on point with their customer service and made everything a breeze, from picking me up before my rental to dropping me off after, I couldn't have asked for better service.
Cons: Not applicable!
Oct 26 2016
Cons: I reserved a sedan and when I went to pick up all they had was an SUV. I end up paying about $100 more in gas for my road trip as a result.