Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: How easy it all was and how they wasn’t any variance in price or model of vehicle initially reserved.
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10.0
Pros: Perfect flawless rental.
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10.0
Pros: yes he was friendly, and quick to get us on our way
Cons: A service light kept coming on while we were driving but didn't know what it was since there was no manual in the car. Forgot to tell the agent
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2.0
Cons: Rental car was confirmed. Then I got a phone call saying there were no cars available.
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6.4
Pros: Great price and competent staff.
Cons: The car smelled like cigarettes, which made the drive somewhat uncomfortable. I also had trouble renting because they would not accept my bank card, or check or anything. I had to drive home to get a credit card, and that almost caused me to miss my flight. The staff member was not very sympathetic when we had payment trouble, just very matter of fact.
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2.0
Flight issues
Pros: Nothing
Cons: I was delayed one day shortening my trip. When I called to adjust my reservation I was told I would need to pay 50 more to rent the car for one less day. I was truly surprised and disappointed. I checked hertz and was able to get a deal close to my original rate.
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10.0
Pros: From the first guy who rented me the car in Hilton Head to the lady who checked in the car at Tampa Airport, everything was so smooth and quick that I was surprised to be released to go on my way so effeiciently! Excellent service, courteous and helpful! Thanks to all the taff!
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6.4
Pros: The ease of reservation, pick up and drop off
Cons: The price for an economy $30/day
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2.8
Worst rental ever
Pros: It didn't break down
Cons: When I got into the car, the indicator light showed that a) there was insufficient windshield wiper fluid and b) the tire pressure of 2 of the tires was dramatically low. We took it to the nearby location to get those two items fixed. Later, we discovered 2 other defects: 1. The inside of the windshield had a layer of dirt on it only where the driver's side is. You couldn't notice this until there was glare when the sun started to set. It was a hazard. 2. Worse, the initial pungent smell of excessive car freshener gave way, eventually, to a lingering smell of cigars. My kids, relatives, and I found this really abhorrent. Unlike the prior 3 defects, there was nothing we could do. I wanted to tell Alamo upon returning the car, but the office was closed since our departing flight left at 5:35am.
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2.8
Pros: It was easy to rent the car
Cons: We pick up the car, and in the windshield was dirty and with tiny strains. But anyway we accepted it like that. We made our trip and when we dropped off the car they wanted us to pay for the windshield. This was ridiculous! The car was like that! This people it seems like they don't check the vehicles before they rent it to people. Please stop lying and thieving!
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10.0
Cons: First time to the airport so it was a little tough to find.
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2.0
Terrible
Cons: I made a reservation and specifically asked there was a car available on the phone while speaking to a person, not the computer, but when I arrived to pick my car up there was not a car there!!! When I questioned the attendant, he said there was nothing he could do for me. Consequently, I ended up spending over $100.00 more than I should have because another rental (Hertz) said they only had a van. I believe this should be Alamo'so responsibility. I also believe the attendant could have been much more helpful! He at least could have checked with all the other rental companies to see if there was a cheaper option. I would really like a response!!!
review from
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10.0
Pros: How easy it all was and how they wasn’t any variance in price or model of vehicle initially reserved.
review from
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10.0
Pros: Perfect flawless rental.
review from
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10.0
Pros: yes he was friendly, and quick to get us on our way
Cons: A service light kept coming on while we were driving but didn't know what it was since there was no manual in the car. Forgot to tell the agent
review from
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10.0
Pros: From the first guy who rented me the car in Hilton Head to the lady who checked in the car at Tampa Airport, everything was so smooth and quick that I was surprised to be released to go on my way so effeiciently! Excellent service, courteous and helpful! Thanks to all the taff!
review from
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10.0
Cons: First time to the airport so it was a little tough to find.
review from
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2.0
Cons: Rental car was confirmed. Then I got a phone call saying there were no cars available.
review from
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6.4
Pros: Great price and competent staff.
Cons: The car smelled like cigarettes, which made the drive somewhat uncomfortable. I also had trouble renting because they would not accept my bank card, or check or anything. I had to drive home to get a credit card, and that almost caused me to miss my flight. The staff member was not very sympathetic when we had payment trouble, just very matter of fact.
review from
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2.0
Flight issues
Pros: Nothing
Cons: I was delayed one day shortening my trip. When I called to adjust my reservation I was told I would need to pay 50 more to rent the car for one less day. I was truly surprised and disappointed. I checked hertz and was able to get a deal close to my original rate.
review from
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6.4
Pros: The ease of reservation, pick up and drop off
Cons: The price for an economy $30/day
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2.8
Worst rental ever
Pros: It didn't break down
Cons: When I got into the car, the indicator light showed that a) there was insufficient windshield wiper fluid and b) the tire pressure of 2 of the tires was dramatically low. We took it to the nearby location to get those two items fixed. Later, we discovered 2 other defects: 1. The inside of the windshield had a layer of dirt on it only where the driver's side is. You couldn't notice this until there was glare when the sun started to set. It was a hazard. 2. Worse, the initial pungent smell of excessive car freshener gave way, eventually, to a lingering smell of cigars. My kids, relatives, and I found this really abhorrent. Unlike the prior 3 defects, there was nothing we could do. I wanted to tell Alamo upon returning the car, but the office was closed since our departing flight left at 5:35am.
review from
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2.8
Pros: It was easy to rent the car
Cons: We pick up the car, and in the windshield was dirty and with tiny strains. But anyway we accepted it like that. We made our trip and when we dropped off the car they wanted us to pay for the windshield. This was ridiculous! The car was like that! This people it seems like they don't check the vehicles before they rent it to people. Please stop lying and thieving!
review from
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2.0
Terrible
Cons: I made a reservation and specifically asked there was a car available on the phone while speaking to a person, not the computer, but when I arrived to pick my car up there was not a car there!!! When I questioned the attendant, he said there was nothing he could do for me. Consequently, I ended up spending over $100.00 more than I should have because another rental (Hertz) said they only had a van. I believe this should be Alamo'so responsibility. I also believe the attendant could have been much more helpful! He at least could have checked with all the other rental companies to see if there was a cheaper option. I would really like a response!!!
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