Cons: Both Shannon and Dublin need to get bigger buses....
Sep 20 2016
Horrible and misleading service
Cons: The total bill was twice what we were quoted. When we dropped the car off in Dublin it was in an empty parking lot and left a key at a desk. Then two days later received a bill for a price we were not quoted for. Over all the car cost over $100 a day for a size basic car. I called customer service to let them know we were charged an amount we didn't agree to and they told me to dispute it to my credit card company.
Oct 10 2016
Excellent car, great service, misleading cost
Pros: The car was in excellent condition and was ready for us when we arrived in the airport. Drop off was a breeze and we easily extend our rental by a day.
Cons: The cost of renting the car was much greater than the cost advertised when reserved. The reservation price did not include any of the taxes, fees, etc. that we were responsible for when picking up the car. In effect, the actual cost of rental was three times higher than what was shown when reserved. Still not a terrible price for a week long rental, but I'm greatly disappointed by the lack of up front transparency in cost.
Pros: After extensive research on renting a car in Ireland for people under 25... Hertz seemed like the best option.. No where on their site did it say they couldn't rent to you if you were under 25.. Nor that was going to be a problem when we arrived. Even reserved the car online, but still didn't ask my age, or say anything about them requiring you to be 25. I've renting many cars, some in Iceland, Thiland, Nepal, Laos, always been fine.. Usually just charged an extra amount per day because you are 25. After tons of trouble at the London airport, we land in Shannon, Ireland... And Hertz wouldn't rent us car because we were under 25. In fact, none of the 7 car rental places would rent to us..
So, I would say it would be nice to know that a head of time. It's very frustrated planning a whole trip around renting a car, because Hertz said it wouldn't be a problem... Only to find out we have to take a bus across Ireland, and not anything we wanted to.